I booked under confirmation no. 18447997 for Rodrigo apartments. I was taken to a different address from the booking, not near to Bosanska or the picture shown. Instead, a dingy side street up a murky staircase to a 2nd floor apartment. Once inside the sofa was dirty, no microwave, a pathetic shower, no instructions for the complicated TV, a VERY NOISY location, no adequate windows to keep the sound out from a late-open noisy pizza joint. None of the photo gallery pictures on the website corresponded to the website. Some of the listed amenities were simply not there. Broken WC brush,,one window shutter partly broken and stuck, no cleaning products let alone cleaning service... no microwave - at €88 per night poor value. When I tackled the representative (otherwise a charming lady called Laura) in effect shrugged her shoulders and said that her boss (identity and location undisclosed!) told her to take me there. But above all: I have never encountered being taken to a different location from the one booked and with clearly inferior facilities. Big letdown.