6/10 Okay
David
Travelled with partner
25 Sept 2024
The terrace and view was lovely. The room was adequate, a bit on the small size.
Our room was on the 4th floor which was actually the 5 th floor from reception. When getting ready to check out, the elevator was being serviced and not operational. My wife and I have back issues and I also have heart condition. When approaching the man working at the front desk, he said he’s just the person people complain to.
Finally,we found some staff who were willing to help us carry everything down 5 stories of stairs, This incident turned our stay into being unacceptable!
David
Stayed 1 night in Sep 2024