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SureStay Hotel by Best Western Spicer

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Spicer

Beach nearby
Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | View from room
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
154 Lake Ave S, Spicer, MN, 56288
  • Green Lake
    ‪1 min walk‬
  • Spicer City Park Beach
    ‪4 min walk‬
  • Spicer City Park
    ‪8 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Poolside (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Balcony, Pool View (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Spicer

Hotel in Spicer with a 24-hour front desk and an indoor pool
Along with an indoor pool, this smoke-free hotel has a hot tub and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and multilingual staff assistance are onsite. Housekeeping is available on request.
SureStay Hotel by Best Western Spicer offers 31 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Spicer. During your stay, you're just a quick walk from Green Lake. Features include free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a multilingual staff, a vending machine, and TV in a common area
  • Steps from Green Lake and Spicer City Park Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
SureStay Hotel by Best Western Spicer offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. A vending machine, multilingual staff, and a television in a common area are also featured at SureStay Hotel by Best Western Spicer. Self parking is free. A complete renovation of SureStay Hotel by Best Western Spicer was completed in July 2022.

This Spicer hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 74
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – July 2022
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay By Best Spicer Spicer
SureStay Hotel by Best Western Spicer Hotel
SureStay Hotel by Best Western Spicer Spicer
SureStay Hotel by Best Western Spicer Hotel Spicer

SureStay Hotel by Best Western Spicer Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 82 reviews
Rating 8 - Good. 15 out of 82 reviews
Rating 6 - Okay. 9 out of 82 reviews
Rating 4 - Poor. 7 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael A, Salol

Stayed 1 night in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool area and bubble tub, great room and sweet bar across the street on the lake!
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Travelled with family
Liked: Amenities
Hotel was not full and we were put on the second floor without elevator. Ice machine stopped working. Room smelled musty. Check in took 10 minutes. Back entrance near our room was not accessible. Key did not work.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and patient staff. She put up with me when I was tired and crabby at check in.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff was rude. Facility is dated and overpriced.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Bretney

Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff was rude and bickering with each other, made a mistake with my payment, had to reverse charges and charge me again. I was told on the phone there were rollaway beds, got there and there were none. Was told, no big deal, the room has a pullout couch. Get to room, no couch .Had to drive 15 miles to buy an air mattress to accommodate our 5th person. They would/could not give us a different room without paying full price for it. My two 16 year old girls were kicked out of the pool at 10 pm (it's open till 12) even though the only signage says under 16 needs supervision. They do not have pool towels by the pool, they give you one for each guest kept in your room. They make you wear wristbands to swim (why??) that disintegrate in the water. Really aggressive signage for smoking anything, anywhere within 50 feet of the building. The room was clean, and Continental breakfast was great, so support staff is doing their job well. We will NOT be returning.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Travelled with family
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia A Lopez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were so great. Conscientious of customer's needs. Clean and very comfortable !!! . We will stay there again.
Stayed 2 nights in Jul 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was comfortable and seemed new. Staff was friendly. This hotel was the cheapest available option and the location was ideal. My only complaint is that the room felt a little damp and smelled vaguely musty. This was odd because the AC was running the entire time and this should have dried the air. I did notice a couple of small (1") mildew patches near the ceiling above the shower. I didn't notice the damp air or musty smell after a few minutes in the room. I have bad allergies and asthma, but they were not triggered, but I noticed the damp air and mustiness every time I entered the room. The bed never felt at all damp. This was in room 106. I'd stay there again, but hope that management will figure out the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well served property for the class of hotel. Close to downtown and Green Lake. I will be coming back.
Stayed 1 night in Jul 2024

6/10 Okay

Jolene, Hamburg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean, That's the one good thing I'll say. We were scheduled to be at the property for (2) nights. On night #2 (a Saturday night) the hotel made the decision to close the pool at 7:00 PM for cleaning. That said, we packed up and went home and did NOT stay that night. Totally unacceptable!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024