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The Star Hotel

3.0 star property

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Photo gallery for The Star Hotel

Front of property
Reception
Individually decorated, individually furnished, desk, iron/ironing board
Bar (on property)
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • Tudor House and Garden
    ‪3 min walk‬
  • Old City Walls
    ‪4 min walk‬
  • WestQuay Shopping Centre
    ‪4 min walk‬
  • Southampton (SOU)
    ‪21 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

ibis Southampton Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (1005)
The price is €88
for 1 room
includes taxes & fees
18 Mar - 19 Mar
ibis Southampton Centre

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and a banquet hall.
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at The Star Hotel. During your stay, you're just a quick walk from WestQuay Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 3 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the central location
  • Just a 4-minute walk from WestQuay Shopping Centre and a 3-minute drive from St. Mary's Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 7.00 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 5.95 for adults and GBP 5.95 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 5.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 270 out of 812 reviews
Rating 8 - Good. 293 out of 812 reviews
Rating 6 - Okay. 128 out of 812 reviews
Rating 4 - Poor. 70 out of 812 reviews
Rating 2 - Terrible. 51 out of 812 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Beware of stairs
Room and hotel fine for overnight stay. Warning if booking small double rooms. I tells you there are some stairs. Actually 3 sets. 2 only 6/7 the last around 16. I struggled with my heavy suitcase.
Stayed 1 night in Dec 2024

6/10 Okay

Irene

Travelled with family
Liked: Staff & service
Disliked: Amenities
Great location for seeing the sights. Close to Cruise ship terminal. Staff was very helpful and friendly. Our room needed some TLC, was glad we were only staying one night.
Stayed 1 night in Nov 2024

4/10 Poor

daniella

Travelled with partner
Disliked: Property conditions & facilities
Firstly the room was about 30degrees in heat, it was absolutely boiling and there was nothing the staff could do to turn it down. We were advised to open the windows to which only 1 window would stay up and open. I have brittle asthma and this heat was unbearable for me, I was up majority of the night coughing and sweating. I went down to reception to see if they had a fan that I could use, they did but it was broken, I had to lay the top of the fan on the single bed for it to work. The banging and clanging from the window being open was ridiculous, the window was banging all night. Bed double bed was broken (the bars were broken) and overall it was just an unpleasant stay. Breakfast was okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hot shower, quiet and restful night despite being in the city Centre, super breakfast. Staff very accommodating and courteous. Overall a great value for money.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Overall good experience
I found all staff I encountered to be approacable, helpful and friendly. The room was clean and quiet and the bed comfortable. The breakfast however was not good. Offer ed from 7 to 10 am, I ate at 8.15. The bacon was so hard and dry it could not be cut or bent and tbe sausage were cheap tasting and, again very dried out and wrinkled. The rest of the buffet looked moist and okay. Right next door to a Wetherspoons, you really need to up your game. Not a cheap breakfast either. I will book with you again but eat elsewhere. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, especially the staff. Lovely, quaint hotel. So much character. The breakfast had a lot of optuins and filled me up. So close to buses and the christmas market was 2 blocks away. Great location!
Stayed 3 nights in Nov 2024

8/10 Good

Alsx

Liked: Cleanliness, staff & service
Hive Hotel, good price and great location
Stayed 1 night in Nov 2024

2/10 Terrible

Sylvia

Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andy

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Ideal and comfortable for a one night stay
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Very noisy next door neighbours who kept me awake until at least 3am then rudely awoken by car engine running and radio blaring in the car park right by my room at 6am which didn’t stop for about 30 minutes. I didn’t use any facilities in the hotel but you get what you pay for and the hotel was old fashioned but seemed ok.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was spotless clean and a lovely hotel
Stayed 2 nights in Nov 2024

8/10 Good

Phil

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the location is convenient, the property itself is very old - one-person lift with manual door opening, no air conditioning, lots of long narrow hallways. It is definitely one of a kind if you are looking for an antique hotel. Our room was spacious and clean though, albeit with a broken fan and a dripping faucet that has water pressure problem.
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is an very old (antique) kind of property where you will find moving luggages between floors and stairs is somewhat a challenging experience. The lift is the old type require manual door opening and accommodate only one person plus a bag. Some rooms were far reached through a long narrow hallway so they are not convenient for those who have large luggages hence we asked for a change to a more accessible room since we had two large luggages. No air conditioning but a floor fan was available (which was broken and had to be swapped with another one). Water pressure of the shower was horrible (basically dripping) and we had to skip taking a shower after hotel staff failed to fix it the first night.
Stayed 1 night in Oct 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana, Beulaville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

ravinder

Liked: Cleanliness, staff & service
Central location Helpful staff TV reception poor on Freeview
Stayed 1 night in Oct 2024