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Casco Bay Hotel, Ascend Hotel Collection

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casco Bay Hotel, Ascend Hotel Collection

Lobby
Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    3 min walk
  • Hadlock Field
    9 min drive
  • Thompson's Point
    9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    7 min drive

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Airport

Breakfast included
Free airport shuttle
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1068)
The price is €74
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Comfort Inn Airport

About this property

Casco Bay Hotel, Ascend Hotel Collection

Colonial hotel with free breakfast and airport shuttle service
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine. Housekeeping is available on request.
Casco Bay Hotel, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Casco Bay Hotel, Ascend Hotel Collection. During your stay, you're just a quick walk from Maine Mall. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Maine Mall and a 4-minute drive from Sable Oaks Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Casco Bay Hotel, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. A complete renovation of Casco Bay Hotel, Ascend Hotel Collection was completed in September 2022.

This Colonial South Portland hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Casco Bay Hotel, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Hotel, Ascend Collection
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel, Ascend Hotel Collection Hotel
Casco Bay Hotel Maine Mall / PWM Portland Airport
Casco Bay Hotel, Ascend Hotel Collection South Portland
Casco Bay Hotel, Ascend Hotel Collection Hotel South Portland

Casco Bay Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1263 out of 2429 reviews" "
Rating 8 - Good. 651 out of 2429 reviews" "
Rating 6 - Okay. 293 out of 2429 reviews" "
Rating 4 - Poor. 126 out of 2429 reviews" "
Rating 2 - Terrible. 96 out of 2429 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Pauline

No one at the desk at check in Asked for a wake up call- didn’t get one Asked to be scheduled for a shuttle-wasn’t done until I went to check out Wasn’t able to check out because there was no record of my stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Property is being renovated, so lots of newer looking changes, although quality of some of the reno is lacking. Good breakfast. Staff seemed newer, which is fine, but seemed more interested in speaking (not english) with each other than to patrons they are dealing with. At checkout three staff were trying to deal with a problem, while a patron was trying to get an answer to a question regarding a charge, and the staff helping him needed the other three to finish to get an answer. Again, appears to be new staff, but would have been better for the problem to have been taken elsewhere rather than at the front desk which is near the breakfast area.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, room was dirty, staff was unorganized and seemed like they did not want to be there.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
for the price it's a good deal..close to the airport without the noise
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Brad

Travelled with partner
Liked: Amenities
Long wait to check staff was late to work, not capable or freindly
Stayed 1 night in Sep 2024

8/10 Good

Alison

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice for my one night stay, the hotel felt clean and was comfortable and close to my destination. The only down rated issue was the breakfast, the set up was awkward, the coffee cold, the cranberry juice wasn't filled. It was however a busy morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Juany

Liked: Staff & service, property conditions & facilities
You can walk to the mall
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
This property is really just fine for a brief stay. The ammenities are limited and the included breakfast is marginal but it is priced accordingly so if those things are not imprortant to you, this is a fine stay. There was mold on the liner of the window covering and the shower dod not appear completely clean so the lesss than perfect rating. Also, if you stay more than one night, you do not get fresh towels, coffee pods etc unless you ask for them
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Enjoyable, clean, comfortable
Stayed 1 night in Sep 2024

8/10 Good

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about out stay was good the only suggestion is the lobby staff at desk be a little more personable. She barely looked up at me while checking in. All business, no smile or greeting just checked us in and out the keys in the counter. Definitely could be improved.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

James H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Traveler
Excellent staff and South Portland location. Spacious room. Comfy king bed. Very good breakfast offerings. Many good restaurants nearby. Easy access to the airport. Our 2nd stay. Would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Victor H

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Economical stay in the Portland area. 15 mins from downtown Portland and the Old Port district. Complimentary breakfast is mediocre at best. Parking is free but can be a challenge if the hotel is full. Staff is friendly, hard working, and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Alicia

Liked: Property conditions & facilities
Disliked: Staff & service
Not going here again....breakfast items not replenished, even when asked. Limited staff.
Stayed 1 night in Sep 2024

8/10 Good

Joel

Liked: Staff & service
Great location, room did the job.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tania, Arverne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Susan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While this hotel property was conveniently located, this property was sub-par. Had to request rooms to be cleaned, hallways not vacuumed, staff could not keep up with replenishing breakfast, homeless people were partaking in the breakfast. Beds were, however, quite comfortable!
Stayed 3 nights in Sep 2024

8/10 Good

jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Christine, Delmont

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For the price I paid, it reminded me of staying in a cheap Motel 6. No carpeting, cheap fake wood flooring. Uncomfor table atmosphere and very noisy.
Stayed 1 night in Sep 2024

4/10 Poor

Susan Nelson

Travelled with partner
Disliked: Amenities
We’ve stayed at this property before. Their breakfasts are the worst I’ve ever seen. However we learned from the 1st visit to bring our own bagels & just use their toaster. Coffee is usually luke warm, juice machine not filled. However the reason for the bad review is that on our 3rd morning there, we had to leave abruptly due to a family emergency (after staying 2 nights) and the manager refused to refund our money for the 3rd night even though we checked out at 9 am. We contacted Expedia (and they were extremely nice & understanding of our emergency) but they too could not get management to approve the refund. My husband told the manager we stayed in this area often because of family in the area but he would not budge. We will not be staying there again. There are plenty of other hotels in the area.
Stayed 3 nights in Sep 2024