Casco Bay Hotel, Ascend Hotel Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casco Bay Hotel, Ascend Hotel Collection

Hallway
Reception
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    3 min walk
  • Sable Oaks Golf Course
    4 min drive
  • Thompson's Point
    9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    7 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casco Bay Hotel, Ascend Hotel Collection

Colonial hotel with free breakfast and airport shuttle service
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine. Housekeeping is available on request.
Casco Bay Hotel, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Casco Bay Hotel, Ascend Hotel Collection. During your stay, you're just a quick walk from Maine Mall. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Maine Mall and a 4-minute drive from Sable Oaks Golf Course
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Casco Bay Hotel, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. A complete renovation of Casco Bay Hotel, Ascend Hotel Collection was completed in September 2022.

This Colonial South Portland hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Casco Bay Hotel, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Hotel, Ascend Collection
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel, Ascend Hotel Collection Hotel
Casco Bay Hotel Maine Mall / PWM Portland Airport
Casco Bay Hotel, Ascend Hotel Collection South Portland
Casco Bay Hotel, Ascend Hotel Collection Hotel South Portland

Casco Bay Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1236 out of 2375 reviews" "
Rating 8 - Good. 637 out of 2375 reviews" "
Rating 6 - Okay. 286 out of 2375 reviews" "
Rating 4 - Poor. 122 out of 2375 reviews" "
Rating 2 - Terrible. 94 out of 2375 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Staff & service, room comfort
Disliked: Cleanliness
It is budget but fine
Being located near a mall was a plus and it seemed like a safe area with quick highway access. There was nothing too off putting about the stay but the floor was definitely not cleaned before my stay, there was part of a skittles box, tooth pick, dirt in the corners, etc. there were also unpackaged toothpicks on the nightstand. Everything else seems clean and the bed was comfortable. The vibe is just a little off at this place. Also, the parking lot is too small for occupancy so I had to park in a business park across the street, there were no issues with safety but it was an initial concern and it was also raining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good business travel or "value" property. The location is good as are the staff. No soap in the bathroom and what you'd expect for breakfast at this price point.
Stayed 1 night in Aug 2024

10/10 Excellent

ruth

Travelled with family, Travelled with pets
Liked: Amenities
We love this place! Nice people who work there - clean and comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Christy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel which is close to great shopping!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money - stay elsewhere
Very kind front desk staff. Hotel is a bit rundown, our first room had a dirty floor, stained armchair, aged shower with a large crack in the floor, and hair and dust strewn around. We asked to change rooms and were given a new room -- similar issues: hair on floor in bathroom, on towels, crumbs and hair on room floor, paint bubbling in corner of room where there had been a leak. We considered going elsewhere but had to get to a family event, so we just stuck it out. Definitely not worth $230 and really was a dark cloud on our trip to Portland.
Stayed 1 night in Aug 2024

2/10 Terrible

Yuko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and affordable. Clean and provided a good breakfast. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meet my expectations
Friendly staff and clean room. Very convenient location. I would recommend it.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Noelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 8 nights in Aug 2024

10/10 Excellent

ROSALINDA

Stayed 2 nights in Jul 2024

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
People really nice. Place is comfortable. Nice breakfast.
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was clean ..didnt like location or the staff that worked there..
Stayed 2 nights in Aug 2024

2/10 Terrible

david

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The air in the room was wet. There is definitely mold in the walls. All my clothing was ridiculously damp after sitting in the room. We got sick afterwards
Stayed 2 nights in Aug 2024

6/10 Okay

sanjeet

Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier! Highly recommend this property!
Stayed 1 night in Aug 2024