Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

3.5 star property

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Photo gallery for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Free airport shuttle
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    ‪3 min walk‬
  • Sable Oaks Golf Course
    ‪4 min drive‬
  • Thompson's Point
    ‪9 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

Colonial hotel with free breakfast and airport shuttle service
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, an arcade/game room, and a vending machine. Housekeeping is available on request.
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection. During your stay, you're just a quick walk from Maine Mall. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Maine Mall and 9 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. A complete renovation of Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection was completed in September 2022.

This Colonial South Portland hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel Maine Mall / PWM Portland Airport

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1282 out of 2467 reviews
Rating 8 - Good. 660 out of 2467 reviews
Rating 6 - Okay. 301 out of 2467 reviews
Rating 4 - Poor. 126 out of 2467 reviews
Rating 2 - Terrible. 98 out of 2467 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness
I have been a choice member for many, many years and stayed at different locations. But the location has the WORST breakfast area ever. Limited selections, over cooked eggs, same sausage 2 days in a row, no hard boiled eggs, not oatmeal, and less than a hand full of yoqurt available. At 8:30 am there wee only 3 people eating.. One last thing they should be bleaching the inside of the showers, dirt and mold in the bottom of shower doors and even a spot in the soap dish.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness
Room was dirty when I arrived very late in evening. Next room had water all over the floor from fridge.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivanna

Stayed 1 night in Oct 2024

8/10 Good

Rajagopalan Venkatachalam

Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the staying.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was so nice
Stayed 1 night in Nov 2024

6/10 Okay

Leanne

Travelled with group
They took $50 security deposit even though all the marks on the wall were already there when we checked in
Stayed 2 nights in Oct 2024

6/10 Okay

Alexandria

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable stay
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Terrie

Liked: Staff & service, amenities
Room maintenance needs some attention. Caulk, glue, paint sloppy
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Staff was helpful and friendly. Will stay there again when in town.
Stayed 1 night in Nov 2024

8/10 Good

Karenina

Liked: Cleanliness, staff & service, room comfort
Good for the price
Friendly front desk 😊 unfinished repair work in the bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room / quite small in comparison to others for same price / description. Breakfast was incredibly busy and ran out quickly and slow to fill. Close to shops and eateries - staff efficient but lacked interest - not too helpful when asking for local knowledge. Clean and a good base for touring local area.
Stayed 1 night in Oct 2024

10/10 Excellent

faith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Free parking. Wonderful continental breakfast. Clean rooms and very comfortable beds. Absolutely staying here again next time we visit.
Stayed 1 night in Oct 2024

10/10 Excellent

Kazim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Omega

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Blanket on bed was dirty when we checked in, brought it to the attention of the front desk agent who was so unfriendly and unapologetic about it with her response being "anything else?" She said she would send someone to change it. We returned hours later and it was still not even changed. Very poor customer service.
Stayed 2 nights in Oct 2024

6/10 Okay

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in clerk was very good. We appreciated her help after a long day spent in an airplane. Great customer service!
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out first stay here but we will be back. The rooms are great and very comfortable. The lobby is bright and open. Big tv in the room to watch Sunday Night Football. No issues with the room at all. The breakfast was good with options for everyone.
Stayed 1 night in Oct 2024

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from both the 95 and 295. Lots of shopping and food options near by.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

kristin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy hotel. Nice staff. Green around property edge good for pets. pet friendly🐶
Stayed 1 night in Oct 2024