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Desolation Hotel

4.5 star property
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Deluxe Studio, Mobility Accessible, Balcony
Premium Townhome, 1 Bedroom, 2 Bathrooms | Terrace/patio
Exterior
Deluxe Studio, Balcony
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pet-friendly
  • Hot tub
  • Spa

Explore the area

Map
933 Poplar St, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    ‪6 min walk‬
  • Casino at Harveys Lake Tahoe
    ‪7 min walk‬
  • The Shops at Heavenly Village
    ‪7 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony

Deluxe Studio, Balcony

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, Balcony

Grand Suite, Balcony

Grand Suite, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Mobility Accessible, Balcony

Deluxe Studio, Mobility Accessible, Balcony

Deluxe Studio, Mobility Accessible, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Townhome, 1 Bedroom, 2 Bathrooms

Premium Townhome, 1 Bedroom, 2 Bathrooms

Premium Townhome, 1 Bedroom, 2 Bathrooms

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Desolation Hotel

Winter wonderland with 2 bars/lounges
Jump on the free ski shuttle for a day on the slopes before returning to Desolation Hotel for a meal at the restaurant and comforts including an outdoor pool and a steam room. Housekeeping is available on request.
Desolation Hotel offers 21 accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and fireplaces. Rooms open to furnished balconies or patios. Beds feature Frette Italian sheets, down comforters, and premium bedding. 43-inch Smart televisions come with premium digital channels. Accommodations at this 4.5-star resort have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and phones. Additionally, rooms include washers/dryers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Desolation Hotel, you're just a quick walk from Casino at Harrah's Lake Tahoe. Free WiFi in public areas, free self parking, and a free beach shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self parking
  • Enjoy pool views while dining at Maggie's
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Casino at Harrah's Lake Tahoe and Heavenly Gondola
  • Free beach and ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. This luxury resort also offers ski storage, a sauna, and a fitness center. Limited free parking is available on a first-come, first-served basis.

This 4.5-star South Lake Tahoe resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 1:00 PM.
Maggie's - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking within 5 ft
  • Street parking available
  • Free beach shuttle
  • Free ski shuttle

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–1:00 PM: USD 20-50 per person
  • 1 restaurant
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Maggie's

Things to do

  • Beach volleyball
  • Beach yoga
  • Bike storage
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Children's games
  • Fence around the pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces
  • Meeting rooms

Outdoors

  • Beach loungers
  • Firepit
  • Free pool cabanas
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Hardwood flooring in room
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • Digital channels
  • Hulu
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Local meal delivery service
  • Microwave
  • Mini fridge
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Fireplace
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-friendly workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Private outdoor hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Flexipass mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 75 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Bicycle storage
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access
  • Ski storage
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 8:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Flexipass mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Desolation Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, San Francisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property with a modern vibe that goes with Tahoe. Great facilities, comfortable beds and amazing lighting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lia, Millbrae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design and layout of the townhouse. Favorite features: garage, heated bathroom floors, and fireplaces. The kitchen was very convenient and clean too! Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Love love loved all of the tiny details!
Stayed 7 nights in Nov 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brennen

Stayed 4 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Man

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024