Unfortunately, our reservation through Vrbo was double-booked, and despite multiple calls and emails, we couldn’t get a response from Vrbo’s customer service. The only ones who stepped up to help were the amazing host family. Scott and Stacy were incredibly kind, responsive, and went above and beyond to assist with our refund. While we didn’t get the chance to stay, the property looks absolutely beautiful, and based on our experience with the hosts, I would highly recommend booking directly with them for any future vacation plans.