Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

BBQ/picnic Area
Outdoor pool, pool loungers
Family Room
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
6 West Street, South Carnarvon, WA, 6701
  • Fascine Boardwalk
    1 min walk
  • Gascoyne River
    1 min walk
  • Carnarvon War Memorial
    12 min walk
  • Carnarvon, WA (CVQ)
    3 min drive

Room options

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Family Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Bayside hotel with free breakfast and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This South Carnarvon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hospitality Carnarvon, SureStay Collection by Best Western. During your stay, you're just a quick walk from Fascine Boardwalk. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Sails Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Fascine Boardwalk and Gascoyne River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star South Carnarvon hotel.

Guests are served free continental breakfast daily from 7 AM to 9 AM.
Sails Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM–9 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Property Registration Number 71009050560

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 811 reviews" "
Rating 8 - Good. 381 out of 811 reviews" "
Rating 6 - Okay. 85 out of 811 reviews" "
Rating 4 - Poor. 21 out of 811 reviews" "
Rating 2 - Terrible. 14 out of 811 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Nice clean room, good size, nice continental breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Bryanna

Travelled with family and small children
Very dismal. Room was clean, but upon arrival we found a rotten apple, some rubbish and toys leftover. Aircon was very noisy, and flucated between cold/warm. Bathroom was spacious, but with very limited air flow, there was mould all on the ceiling in the bathroom. No fresh water available, and not allowed to cook any food in the rooms - BBQ was dirty and nothing available to clean it and restaurant has no "normal food", everything was super fancy. Room service came once in 5 days, but only towels were swapped. Bring dishwashing liquid and a sponge if you want to clean your coffee mugs, as there is no way of washing them, and they never got swapped out during our stay. None of the windows can be opened for air flow! They were all bolted shut, even with them caged off Beds were quite comfortable, but the blanket is just stuck in between 2 sheets, making it difficult to stop everything moving around. Loved the quiet and safe location. 5 minutes from town. Definitely not somewhere we would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and comfortable rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Karen Margaret

Stayed 1 night in Jul 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Problems with Hot water for showering Staff had ‘No care factor’
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean the food at restaurant was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Jialiang

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff!
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Don

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
A comfortable room. Clean and spacious. The rooms are a bit older but that was not an issue. No complaints.
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth, Bluff Point

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Easy walk to the fascine.
Stayed 1 night in Jun 2024

8/10 Good

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for stopover on way to Exmouth
Stayed 1 night in Jun 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Terrie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Laura

Stayed 1 night in May 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value room, bathroom old but clean, restaurant was good and having a basic breakfast included was convenient.
Stayed 1 night in May 2024

8/10 Good

TERESA

Stayed 1 night in May 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
A pleasant surprise. Clean room with all amenities. Great food in the restaurant. Breakfast was good. Overall a great overnight stay.
Stayed 1 night in Apr 2024

10/10 Excellent

ILARIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in May 2024

8/10 Good

john

Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carnarvon 2 night stay
The room was very comfortable and spacious. Location to the town is good and breakfast included in the price was perfect for the start of the day. The restaurant has a great range of dishes which are delicious.
Stayed 2 nights in Apr 2024