4/10 Poor
Emma P.
18 Dec 2024
Disliked: Cleanliness
Beyond Disappointed
Our experience at the Purple Cottage detracted from our trip to St. Lucia due to numerous issues compromising comfort and safety.
Major gaps in doors and windows (that the host was aware of but could not fix) allowed heat, humidity, and mosquitos inside, making the home uncomfortable. Without functioning AC for the first two nights, the conditions were nearly unbearable. These gaps in the windows/doors also raised serious security concerns.
The bathroom sink leaked persistently, causing water damage and mold. This caused the host-provided hairdryer to be soaked and unusable. Cleanliness was poor, with stained sheets, towels, and pillows that felt unhygienic.
Communication with the host was slow, and issues like AC and the hairdryer were only partially resolved. Larger problems with security, insulation, and cleanliness remained unaddressed.
Compared to similarly priced rentals in the area, this home fell far short, really hindering our time in Soufriere.
Emma P.
Stayed 6 nights in Nov 2024