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Fairmont Sonoma Mission Inn & Spa

5.0 star property

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Photo gallery for Fairmont Sonoma Mission Inn & Spa

Sauna, hot tub, steam room, hot springs/mineral springs, body treatments
Premium bedding, down duvets, pillow-top beds, in-room safe
2 bars/lounges, lobby lounge
3 restaurants, lunch, dinner served; American cuisine
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
100 Boyes Boulevard, Sonoma, CA, 95416
  • Sonoma Golf Club
    ‪2 min drive‬
  • Vallejo Home
    ‪5 min drive‬
  • Sonoma State Historic Park
    ‪6 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mission Spa)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mission Spa)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Vineyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony, Vineyard View

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

Deluxe Room, 2 Queen Beds, Non Smoking, Fireplace

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Queen, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Fairmont Queen, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont King, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Fairmont King, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Hot Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 Bedroom, Non Smoking, Hot Tub

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom (Mobility Accessible,1 King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 Bedroom (Mobility Accessible,1 King)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Gloria Ferrer)

Suite, 1 Bedroom (Gloria Ferrer)

Suite, 1 Bedroom (Gloria Ferrer)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Suite, 2 Bedrooms

Fairmont, Suite, 2 Bedrooms

Fairmont, Suite, 2 Bedrooms

  • 80 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

Suite, 1 King Bed, Hot Tub, Garden View (Jack London)

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Fairmont Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing and Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Hearing and Mobility Accessible)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Studio, 1 King Bed, Non Smoking

Fairmont, Studio, 1 King Bed, Non Smoking

Fairmont, Studio, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (Vineyard Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (Vineyard Suite)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (General Vallejo,1 King)

Suite, 1 Bedroom (General Vallejo,1 King)

Suite, 1 Bedroom (General Vallejo,1 King)

  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mission Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

Premium bedding, down duvets, pillow-top beds, in-room safe

Mission Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio, Vineyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Patio, Vineyard View

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible (Vineyard Suite,1 King, Patio)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Accessible (Vineyard Suite,1 King, Patio)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Hearing and Mobility Accessible)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (612)
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for 1 room
includes taxes & fees
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About this property

Fairmont Sonoma Mission Inn & Spa

Suburban resort with 3 restaurants and 3 outdoor pools
3 restaurants, 3 outdoor pools, and a full-service spa are available at this resort. A manager's reception is free. Additionally, an indoor pool, 2 bars/lounges, and a 24-hour health club are onsite. Change of towels is available on request.
Fairmont Sonoma Mission Inn & Spa offers 226 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Sonoma resort provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Hot springs, a 24-hour health club, complimentary bicycles, and in-room fitness are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Spa has 27 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are 5 hot springs open between 9:00 AM and 6:00 PM.
Our customers tell us they can't get enough of the helpful staff at Fairmont Sonoma Mission Inn & Spa. During your stay, you'll be within walking distance of Sonoma Golf Club. A free manager's reception, 3 outdoor pools, and 3 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free wired Internet
  • Enjoy American cuisine at Santé Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and 3 outdoor pools or soak in the hot tub
  • Treat yourself to deep-tissue massages, aromatherapy, or facials at Fairmont Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a 24-hour gym, and a steam room
  • Just a 2-minute drive from Sonoma Golf Club and a few minutes from Sonoma Plaza
  • Local-area shuttle service available
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Fairmont Sonoma Mission Inn & Spa, you'll find a full-service spa, hot springs, and 3 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily.

12 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this resort measures 4500 square feet (418 square meters) and includes conference space. An indoor pool, a 24-hour health club, and a hot tub are also featured at the luxury Fairmont Sonoma Mission Inn & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Sonoma resort.

The resort hosts a free manager's reception daily.
Santé Restaurant - This fine-dining restaurant specializes in American cuisine and serves dinner only.
Water Tower Bar - This bar specializes in American cuisine and serves lunch and light fare. Open daily.
38 North Bar - This lobby lounge serves light fare only. Open daily.
Spa Cafe - This poolside café serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and public transport

  • Secured uncovered self parking on site (USD 19.00 per night)
  • Covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 39 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Santé Restaurant
  • Water Tower Bar
  • 38 North Bar
  • Spa Cafe

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Fitness classes
  • Art gallery
  • Bike tour information
  • Bike parking
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Hot springs
  • Indoor pool
  • Pilates classes
  • Private picnics
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Table tennis
  • Wine-tasting room
  • Winery release events
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fence around the pool
  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Pool gate
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (4500 square feet)
  • Coworking spaces
  • Meeting rooms - 12

Outdoors

  • Firepit
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 5 hot springs
  • 27 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 9:00 AM to 6:00 PM
  • Hot springs water temperature (Celsius) - 44
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception
  • Games
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge (on request)
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Streaming fitness classes
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: USD 67.41 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 39 per person
  • Uncovered self parking fee: USD 19.00 per night (in/out privileges)
  • Covered valet parking fee: USD 39 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night
  • Spa fee: USD 69 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Hot springs access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Fairmont Sonoma Mission Inn Spa
Fairmont Mission Inn
Fairmont Mission Sonoma
Fairmont Sonoma Inn
Fairmont Sonoma Mission Inn
Mission Sonoma Inn
Sonoma Fairmont Inn
Sonoma Mission Inn
Sonoma Mission Inn Fairmont
Fairmont Inn Mission Sonoma Spa
Fairmont Sonoma Mission Hotel Sonoma
Fairmont Sonoma Mission Inn And Spa
Fairmont Sonoma Mission & Spa
The Fairmont Sonoma Mission Inn Spa
Fairmont Sonoma Mission Inn & Spa Resort
Fairmont Sonoma Mission Inn & Spa Sonoma
Fairmont Sonoma Mission Inn & Spa Resort Sonoma

Fairmont Sonoma Mission Inn & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
We love the property as it is pet friendly. Service and staff are great, the food was very good. Our room, which was supposed to be a "Suite" was hardly that. A very large tub took up a significant amount of space and with the furniture, it was a tight fit. There was a cloth partition to the bathroom, otherwise there was no privacy. Shower lacked power. The mattress needs to be replaced and the pillows were not quality. Internet was spotty as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Art

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

logan

Travelled with partner
Liked: Cleanliness
It was convenient but for such they did not have our room ready (one hour late) and their food is entirely overpriced. Amenities are all charged as a separate fee.
Stayed 2 nights in Oct 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lunch
Stayed 1 night in Sep 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A step down from what we expected
Rooms was extremely small. Old fan above bed. Just kept getting 2 towels and I got tired of asking for a few more. Spent one day at the spa but it felt like a production line/busy feeling. Women’s locker room needs to be remolded—things just looked well worn. Surprised how basic the bathroom was considering the services are very expensive. Pools in the spa were enjoyable. Outdoor seating is very nice with the many firepits to sit around at night. Concierge was very helpful and booked winery and golf for us.
Stayed 3 nights in Oct 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Andrea

Liked: Room comfort
Disliked: Staff & service
Booked it because we wanted to use the hots springs: Thought it would be included in the $800 price. It wasn't had to pay extra- won't go back.
Stayed 1 night in Jun 2024

8/10 Good

Connie, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, relaxing, convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Lesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ambience of the property. Would have liked to had more self parking would have liked to have the pool hours earlier so I could swim before the conference I attended.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sierra

Stayed 1 night in Aug 2024

6/10 Okay

Petrea

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property for a two-day unwind. Spa lovely, food excellent, ambiance relaxed. Loved the cozy fire pits outside and the glass of sparkly on check-in. On the downside, we spent a lot extra to get a fireplace suite but then were told couldn’t use the fireplace due to no wood. Hard to get past that while we were there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Stella

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff! The hotel is absolutely beautiful and the room was perfect for us, although we did have a room very close to the lobby. We were concerned about noise but it ended up being very quiet. The only issue was when we walked off the property to dinner and the area isn’t the nicest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was very family friendly, staff there were great! outdoor music and food truck were nice on Saturday. those are the high points. rest of stay definitely, not 5 star Overall, it looks like the hotel owner is trying to thrift all operations and maint. and the operator, Fairmont, is along for the ride. It made for a disappointing experience. Facilities are in big need of exterior maintenance. large rust stains on main building from the pool view and peeling paint on all the wood windows. Our room was a premium double queen w fireplace. the room was pie shape 9' wide at the windows, 15' at the door, really long so it had poor natural light. Sleeping room was updated, but the bathroom tub shower and tile nauseatingly busy and very poor quality, it was not renovated with the rest of the room. TP was like motel 6. Sante', the restaurant, had poor service at dinner and the food was sub par. My coffee at breakfast was $6 for a 12 oz cup. Boo.
Stayed 1 night in Aug 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
HAUNTED! Staff and service were great. Everyone was super friendly and helpful. We won’t be returning just because of what we encountered. Pretty sure this property is haunted. My husband heard corks popping all night. When I went to the restroom in the middle of the night I got errie feeling. When I got back in bed I definitely felt a presence in the room, then later in the night this pressure on top of me where I couldn’t speak or move. The next morning my husband said it was super noisy all night. He heard voices and bottles popping but I didn’t hear any of it. We shared stories and decided this isn’t a place for us especially if we just wanted a little getaway to relax. We were in town for the weekend but checked out after night 1.
Stayed 1 night in Aug 2024

8/10 Good

Ada

Travelled with partner
We have been coming to this property for over 25 years, it's not as nice as it use to be. Fairmont charges $69 to use the spa pool. Almost all the sun beds were reserved by the cabanas. After spending $140, we ended up getting 1 sunbed far away from the pool. It leaves a bad taste in your mouth when the hotels charges for the room plus the pool plus the premium sun bed. The restaurant Sante is not as good as it use to be. The lobby is inviting and the sitting areas outside is nice. I wished the hotel will reconsider changing $69 to use the pool for their hotel guests.
Stayed 1 night in Aug 2024