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Park Piolets MountainHotel & Spa

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Piolets MountainHotel & Spa

Terrace/patio
Couples treatment room(s), Turkish bath/hammam, body treatments
Indoor pool
Lobby sitting area
Snack bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Hot tub
  • Parking available

Explore the area

Map
Carretera General 2, nº 19, Soldeu, AD100
  • Bosc
    1 min walk
  • La Caleta
    2 min walk
  • L'Hospitalet-pres-l'Andorre Station
    28 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    30 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Premium Double Room Single Use

  • 26 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Triple Room (adults)

Premium Triple Room (adults)

Premium Triple Room (adults)

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Double Room

Minibar, in-room safe, desk, free WiFi

Premium Double Room

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Triple Room

Minibar, in-room safe, desk, free WiFi

Premium Triple Room

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Serras Andorra

Pool
Spa
Pet-friendly
Free WiFi
5.0 out of 5, Exceptional, (42)
The price is €651
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Serras Andorra

About this property

Park Piolets MountainHotel & Spa

Luxurious slopeside hotel with a full-service spa
Ski into Park Piolets MountainHotel & Spa, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Park Piolets MountainHotel & Spa offers 150 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include bathrobes and hair dryers.

This Soldeu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Park Spa Mountain Wellness Club has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Park Piolets MountainHotel & Spa, you're just a quick walk from Bosc. Free WiFi in public areas, a free ski shuttle, and a full-service spa are available.
  • Free WiFi
  • Enjoy international cuisine at Restaurant Bufet, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body scrubs, hydrotherapy, or massages at Park Spa Mountain Wellness Club
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Bosc and 13 minutes by foot from GrandValira
  • Free ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Park Piolets MountainHotel & Spa helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Soldeu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Restaurant Bufet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Lounge Bar - Overlooking the garden, this bar serves brunch and light fare. Open daily.
Restaurant KAO Soldeu - This fine-dining restaurant specializes in Chinese cuisine. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • Off-site parking within 1640 ft (EUR 12 per day)
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Bufet
  • Lounge Bar
  • Restaurant KAO Soldeu

Things to do

  • Arcade/games room
  • Archery
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski lift privileges
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Piolets MountainHotel & Spa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 12 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The hotel reserves the right to check the validity of the credit card any time after booking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ahotels Piolets Park
Ahotels Piolets Park Hotel
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park Soldeu
Ahotels Piolets Park And Spa
Hotels Piolets Park Hotel Soldeu
Hotels Piolets Park Hotel
Hotels Piolets Park Soldeu
Hotels Piolets Park
Ahotels Piolets Park Spa
Hotels Piolets Park Spa
Park Piolets MountainHotel Hotel Soldeu
Park Piolets MountainHotel Hotel
Park Piolets MountainHotel Soldeu
Park Piolets MountainHotel
Park Piolets Mountainhotel &
Park Piolets MountainHotel Spa
Park Piolets MountainHotel & Spa Hotel
Park Piolets MountainHotel & Spa Soldeu
Park Piolets MountainHotel & Spa Hotel Soldeu

Park Piolets MountainHotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 207 reviews" "
Rating 8 - Good. 65 out of 207 reviews" "
Rating 6 - Okay. 28 out of 207 reviews" "
Rating 4 - Poor. 5 out of 207 reviews" "
Rating 2 - Terrible. 4 out of 207 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marjorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo, con un ambiente tranquilo, relajado, pero con buen gusto y moderno. La comida muy buena tanto en el servicio buffet, como en el lunch bar y el restaurante asiático, delicioso! Cuentan con parking al aire libre y también bajo-techo. Los servicios con el club para niños esta increíble, mi hijo se la paso genial y dijo que los monitores también son muy majos. El servicio y staff siempre nos trataron muy bien, orientándonos en las actividades por hacer en los alrededores, como también cuando necesitábamos que nos resolvieran alguna cosa. Seria genial que para el verano del 2025 ya tengan aire acondicionado en las habitaciones.
Stayed 3 nights in Aug 2024

2/10 Terrible

barbara

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Not family frendly
Stayed 1 night in Aug 2024

4/10 Poor

shai

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
amazing looking hotel, but unfortunatly we had some issues: there is no AC in the rooms so in the summer times it's difficult to sleep (they gave us a fan but when it's more than 37 outside it doesnt help much) pay attnetion that you have to pay for parking and to go to the pool at the hotel (they call it a spa..)
Stayed 2 nights in Aug 2024

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was expensiclve for the offerings
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Stayed 4 nights in Mar 2024

4/10 Poor

Sean

Stayed 1 night in Mar 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 6 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Very comfortable rooms. Friendly staff and great location for skiing in Soldeu. Breakfast and dinner buffet included in half board were fantastic. The hotel offers a shuttle bus that takes you to the Gondola and back. Really convenient. The kids club is fantastic. The SPA is also great but here is my only negative feedback. They charge you quite a lot of money to access the pool. I believe access to this facility should be included in the price.
Stayed 7 nights in Feb 2024

2/10 Terrible

Debra

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .
Stayed 4 nights in Jan 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to ask about the parking prices, as they are not free parking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Arturs

Stayed 3 nights in Dec 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Skiing
You need to be careful with the parking as there is insuffient for all guests and there is a charge of 25euro per night for the underground parking. Parking by the Soldeu lift is cheaper if you have a lift pass and easily accessed with shuttle bus.
Stayed 6 nights in Feb 2022

8/10 Good

Vahe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yarden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels ever !!
Stayed 4 nights in Feb 2022

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, terrible customer service
We stayed for a weekend of ski. We selected the hotel for location and what seemed like a nice pool and spa area. While the hotel is well located and is nicely done, too many of the staff have an unhelpful and disdainful attitude. Upon check in, we learned that we had to pay an additional 22euros per person to use the pool. This was not indicated when we booked the room and on top of the 25euros/night for parking we were already charged with at check in. There was no explanation for the upcharge. Upon return to our room after our first day of ski, we were looking forward to a hot shower and relaxing, only to find the balcony door completely open and the temperature had dropped to -5* in the room. When we reported the issue to front desk and rasied concerns over basic heat/comfort and security (someone could have hopped over rail and into room), the person at front desk shrugged her shoulders and said "ok". We insisted that she follow up with housekeeping so that it not be repeated, but there was no apology or concern. We also noticed that items weren't replenished in room (paper tissues) and that trying to order a drink in the lobby was very slow. After unsuccessfully waiting for service, we walked up the street to one of the other hotels for apres drinks. We wish the hotel and service had been better, and terms of pool use better outlined, as otherwise it could be nice. But given this experience, I would not recommend.
Stayed 3 nights in Jan 2022

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - as always!
Wonderful - as always! Park Piolets simply stands out from the rest in terms of quality, service, food, comfort, etc.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski holiday
The hotel is new, well located. The ski shuttle is very comfortable. Buffet dinner is amazing and each time is different.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

J Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoy the hospitality of the employees. They help us in everything it was a very nice experience.
Stayed 3 nights in Dec 2019