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Hotel & Aparthotel Casteau Resort Mons

4.0 star property

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Premium bedding, in-room safe, desk, soundproofing
Interior entrance
Dining
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Parking included
  • Room service
  • Pet-friendly

Explore the area

Map
Chaussée De Bruxelles 38, Casteau, Soignies, 7061
  • Supreme Headquarters Allied Powers Europe
    ‪3 min drive‬
  • Hippodrome de Wallonie
    ‪8 min drive‬
  • Canal du Centre
    ‪12 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪33 min drive‬

Room options

View all photos for Apartment

Premium bedding, in-room safe, desk, soundproofing

Apartment

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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Front of property

Utopia Hotel

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  • Pet-friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (508)
The price is €87
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Utopia Hotel

About this property

Hotel & Aparthotel Casteau Resort Mons

Eco-certified hotel with a health club and a sauna
This smoke-free hotel features a health club, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a sauna, a hot tub, and a microwave in a common area. Private bathrooms are not ensuite.
Hotel & Aparthotel Casteau Resort Mons offers 91 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Soignies hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Hotel & Aparthotel Casteau Resort Mons. During your stay, you'll be close to Hippodrome de Wallonie. Free WiFi in public areas, free self parking, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and a playground
  • 8 minutes by car from Hippodrome de Wallonie and 11 minutes from BAM
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel & Aparthotel Casteau Resort Mons offers its guests a health club, a hot tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hotel & Aparthotel Casteau Resort Mons. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Soignies hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 19.95 per person
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Playground
  • Sauna
  • A hot tub

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2691 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 per person
  • Airport shuttle fee: EUR 75 per vehicle (one way)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Hotel & Aparthotel Casteau Resort Mons offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mons
Best Western Plus Casteau Mons Soignies
Best Western Plus Hotel Casteau Resort Mons Soignies
Best Western Plus Mons
Mons Best Western
Hotel Aparthotel Casteau Resort Mons Soignies
Aparthotel Casteau Mons Soignies
& Casteau Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel
Hotel & Aparthotel Casteau Resort Mons Soignies
Hotel & Aparthotel Casteau Resort Mons Hotel Soignies

Hotel & Aparthotel Casteau Resort Mons Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 244 reviews
Rating 8 - Good. 106 out of 244 reviews
Rating 6 - Okay. 42 out of 244 reviews
Rating 4 - Poor. 10 out of 244 reviews
Rating 2 - Terrible. 2 out of 244 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in quite surroundings
Stayed 3 nights in Oct 2024

4/10 Poor

Mark

Disliked: Property conditions & facilities
Construction noise which started 07:30 until 18:00 and no lift
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!!
The hotel was immaculate, extremely comfortable, and provided everything we needed for our stay. The staff eas very kind, courteous and professional. It was a wonderful experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

David

Stayed 1 night in Jan 2023

10/10 Excellent

Tony

Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay Good hotel with good breakfast Lot’s of parking place. No dinning option on site but some restaurants around
Stayed 2 nights in Jun 2022

10/10 Excellent

marc, virginia beach,va

Business traveller
Nice and clean
Stayed 2 nights in Jun 2022

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Eliane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Kiki, Mons

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The apartment was clean, although lacked basic ustensils, glasses and coffee machine. The property is full of deliquent persons, squatters and smokers 4hat made it quite unpleasant.
Stayed 6 nights in Aug 2020

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Or Final "Home" in Belgium
We stayed here while trying to depart from Mons after 18 months of working at SHAPE. Due to the COVID-19 situation, things were much different from what we expected and we understand. However, when we first arrived in our room, it was not as clean as we would have liked - there was mold on the shower tile grout, fingerprints all over the entry door, a dead fly stuck to the living room curtain, and grease around the stove top. The kitchen faucet was so loose that we had to hold it with two hands just to change from hot to cold water. Nevertheless, we had Lysol and Clorox cleaner to get rid of the bothersome items we noted. The service from staff was excellent and they tried very hard to accommodate our needs, especially for breakfast since we were so used to having a world of choices at a previous stay - again, the situation precluded much choice of breakfast items. The bed was super comfortable, which was a plus since we stayed 8 days, trying to get a flight out.
Stayed 8 nights in Apr 2020

6/10 Okay

Marie

Stayed 7 nights in Feb 2020

8/10 Good

Alex, Fayetteville, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the overall staff was very accommodating.
Stayed 5 nights in Nov 2019

10/10 Excellent

Robert

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Hotel close to my meeting. At SHAPE staff, I have allways used this hotel, when I have meeting at SHAPE.
Stayed 1 night in Oct 2019

10/10 Excellent

Elliott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff.
The hotel was fantastic lots off assistances from the staff close for my type of work will be staying again soon
Stayed 7 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Sep 2019

8/10 Good

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Graham

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having an apartment was great. It wasn’t much more expensive than a normal room and it meant we could cook a small meal when we arrived.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Proximity to SHAPE, and walking distance to restaurants. Cleanliness was really lacking, and I am a typical “whatever “ kind of guy as long as the sheets are clean. They were, but not much else was. Also don’t let the A/C make you think you can really cool your room. The lowest setting allowed is 22
Stayed 3 nights in May 2019

6/10 Okay

Ashley

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Wouldn’t recommend
Overall I wouldn’t recommend this hotel. The staff wasn’t friendly. The overall decor was very very odd. The room, even for European standards, was cramped and uncomfortable. The paint was peeling off the walls. My door to the adjoining room didn’t lock and the hotel staff refused to change my room. Most things in my room, like hair dryer didn’t work. The furniture was way too big for the space. About the only redeeming qualities are the room was clean and the bed was comfortable. The surrounding are wasn’t great either. The cherry on top of this stay- my bill was Wong and the front desk staff refused to correct it and even tried to make me pay for the whole stay event though I paid through hotels.com. It was a total cluster and got quite heated. I thought it was resolved and got my bill and he added extra taxes I had already paid for and breakfast I didn’t eat. At that point I was running too late to argue since it had taken 30 mins to check out. The trip was for work so we didn’t have much choice in hotels but I would avoid this one if you can.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Hotel was clean and staff was friendly. Will stay again!
Stayed 3 nights in May 2019