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Novotel Sofia

4.0 star property

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Photo gallery for Novotel Sofia

Exterior
Room (Library)
Meeting facility
Exterior
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
115 N Tsarigradsko Shosse Blvd, Sofia, 1784
  • The Mall
    ‪11 min walk‬
  • Megapark
    ‪12 min walk‬
  • Inter Expo and Congress Center
    ‪4 min drive‬
  • Sofia (SOF)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Hypo-allergenic bedding, memory-foam beds, free minibar items

Room, 1 King Bed with Sofa bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Mountain View

Hypo-allergenic bedding, memory-foam beds, free minibar items

Superior Room, 1 Double Bed, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, memory-foam beds, free minibar items

Superior Room, 2 Single Beds

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed (Superior)

Hypo-allergenic bedding, memory-foam beds, free minibar items

Family Room, 1 Double Bed with Sofa bed (Superior)

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, memory-foam beds, free minibar items

Executive Room, 1 Double Bed with Sofa bed

  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, memory-foam beds, free minibar items

Superior Double Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room (Library)

Room (Library)

Room (Library)

  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Sofia

Family-friendly hotel with a fitness center and a sauna
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Novotel Sofia offers 178 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature memory foam mattresses. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Sofia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Sofia. During your stay, you're just a quick walk from European Trade Centre. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Novo2
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from European Trade Centre and 11 minutes by foot from The Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Sofia offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2454 square feet (228 square meters) and includes a conference center. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Sofia. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Sofia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Novo2 - This restaurant specializes in international cuisine. A children's menu is available.
Novo2 Bar - This lobby lounge specializes in international cuisine and serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:30 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Novo2
  • Novo2 Bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2454 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 6 per person (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Sofia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sofia
Novotel Sofia
Sofia Novotel
Novotel Sofia Hotel
Novotel Sofia Hotel
Novotel Sofia Sofia
Novotel Sofia Hotel Sofia

Novotel Sofia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 216 out of 323 reviews
Rating 8 - Good. 81 out of 323 reviews
Rating 6 - Okay. 18 out of 323 reviews
Rating 4 - Poor. 1 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to the mall. Water dispenser next to elevator The windows do not open for fresh air, so room is verh dry
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricardo J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to “The Mall” and the adjoining office buildings (purpose of this visit). Staff were very attentive and accommodating.
Stayed 6 nights in Oct 2024

10/10 Excellent

Brisals Sheen

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Oct 2024

6/10 Okay

Russ, Santa Clarita

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Urine stains all over the bathroom walls.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport but overall expensive . I would have expected more toiletries.
Stayed 1 night in Sep 2024

10/10 Excellent

Alma, Burlingame

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport , taxi ride to center of city. Very clean and FREE water!
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place To Go
Staff extremely helpful from start to finish.
Stayed 1 night in Aug 2024

10/10 Excellent

Bilyana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tran Thuy, West Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, but a bit far from the city Center!
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Near to shopping and public transport - bus stops.
Stayed 2 nights in Jul 2024

10/10 Excellent

Graham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parked out big van out front, and they reserved us a spot after asking. Nice friendly staff. Located next to a huge Mall, and not far from bus stops to town. Rooms are.adequate, not huge. Breakfast ok, just a bit samey if staying for a few days.
Stayed 4 nights in Jul 2024

8/10 Good

Lillowtie Nanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked This Hotel!
Great hotel! Clean and quiet with great sunrise and sunset views! Restaurant has good food! Quick room service too!
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellentvstaff
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Thomas, Happy Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Neil

Stayed 1 night in Jun 2024

2/10 Terrible

NICOLETA

Stayed 1 night in Jun 2024

10/10 Excellent

Alex, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly and helpful staff. Modern rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Meftuni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofia
Nuce
Stayed 1 night in May 2024

8/10 Good

moly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel but it is far from the central. Front desk was nice and friendly, not everyone. They upgraded our room with a fridge which stock up every day free of charge. .Linens we smelled like sweat so the room also had that smell. There is mall next to the hotel so eating is not a problem
Stayed 1 night in May 2024

10/10 Excellent

Myles

Stayed 1 night in Jun 2024