"Attentive helpful staff great location excellently appointed rooms everything a 5* hotel should be " More
15 Mar 2020 by Kristian Ivanov
Dear Valued Guest, Thank you so much for sharing your experience. We are delighted that you have enjoyed our beautiful rooms and, above all, that you have given such a high score on the service you have received. Thank you for your warm and kind recognition! It would be a real pleasure to welcome you back! Kind regards, Kristian Ivanov Front Office Manger
21 Mar 2024 by General Manager
Dear Daniel,Thank you for raring our services!Looking forward to welcome you back!Best Regards,Nikolay Rusev,General Manager
12 Feb 2024 by General Manager
Dear Valentin,Thank you for your feedback. We are sorry to hear that you did not enjoy your stay at our hotel. We appreciate your comments and we will use them to improve our service and facilities.However, we would like to point out that our hotel is not a typical modern five star hotel, but a historical retro hotel that celebrates the charm and style of the past. Our hotel features original architecture, furniture, and décor from that era, as well as vintage signs, and other retro details. It is designed to offer a unique and nostalgic experience to our guests, who can appreciate the history and enjoy it.We understand that our place may not suit everyone’s taste and expectations, and we respect your opinion. I would recommend our new property Grand Hotel Millennium Sofia, which I believe is exactly the place you are looking for. Thank you for your remarks regarding service. They all will be taken into consideration by the management. Best Regards,Nikolay Rusev,General Manager
15 Jul 2022 by General Manager
Dear Jens, Thank you for choosing Grand Hotel Sofia and for taking the time to share your feedback. We really appreciate it! It is really nice if we have managed to create such a wonderful experience for you! Looking forward to welcome you back! Best Regards, Nikolay Rusev General Manager
16 May 2022 by General Manager
Dear Valued Guest, Thank you so much for sharing your experience with us, for choosing our preperty and for your overall rating of Grand Hotel Sofia as an excellent hotel. It would be a great honor and pleasure to welcome you again next time you are in town. Best Regards, Nikolay Rusev General Manager
5 Jul 2021 by General Manager
Dear Valued Guest, Thank you for choosing Grand Hotel Sofia and for your feedback! We are pleased that our services are at the level of your expectations and we hope to meet you soon again! Best Regards, Nikolay Rusev General Manager
13 Mar 2019 by Petya Angelova
Dear valued guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has exceeded your expectations. We are looking forward to your next visit to Sofia and our hotel. Sincerely Petya Angelova Front Office Manager
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Grand Hotel Sofia. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 5-star Sofia hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Hotel Sofia offers 122 accommodations with minibars and laptop-compatible safes. 55-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Shades of Red – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel Sofia offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (BGN 60 per person, per stay).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.