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4.3 out of 5

"Next to a couple of great local bars. Places to eat close by " More

By a verified traveller on Mon 21 Nov 2016

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Crystal Palace Boutique Hotel, you're just a quick walk from Sofia University. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Sofia University and Doctors’ Garden
  • Airport, train station pick-up and shopping centre shuttle service available for a fee

Crystal Palace Boutique Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystal Palace Boutique Hotel

Everyone (2)
5 out of 5

Great location

Next to a couple of great local bars. Places to eat close by

Posted by on 21 Nov 2016

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Comment from Hotel Management

8 Dec 2016 by Nikolina Boycheva

Dear guest, we would like to thank you for the positive feedback and excellent rating for Boutique Hotel Crystal Palace. Thank you for being our guest. We hope that you will choose Boutique Hotel Crystal Palace for your next stay! Best regards, Nikolina Boycheva Front Office Manager

4 out of 5

Posted by on 8 Oct 2019

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4 out of 5
Schönes Hotel im Zentrum vom Sofia. Freundliches Personal. Gutes Frühstück. Kleines, schmuckes Spa.

Posted by , from Schweiz on 9 Apr 2018

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About the Crystal Palace Boutique Hotel

Location 14 Shipka Street, Sofia, 1504

Renovations + Closures

The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:

  • Fitness facilities
  • Sauna

Property Features

Crystal Palace Boutique Hotel offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business centre, meeting rooms, and limo/town car service are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Crystal Palace Boutique Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sofia hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2004
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sofia Central Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crystal Palace Boutique Hotel offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Crystal Palace – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 1
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Crystal Palace Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BGN 60.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BGN 25 per person
  • Airport shuttle fee: BGN 60 per person (one-way)
  • Self-parking fee: BGN 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BGN 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Palace Boutique
  • Crystal Palace Boutique Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Sofia
  • Crystal Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel
  • Crystal Palace Boutique Hotel Sofia
  • Crystal Palace Boutique Hotel Hotel Sofia

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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