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Run of the House (No Choice of room type)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Japanese Style Room, Lake View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Western Style Room, Lake View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Lake View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Japanese Style Room, Lake View, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Japanese & Western Style Room, Lake View, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Hotel Description

During your stay at Toya Sun Palace Resort & Spa, you're just a quick walk from Lake Toya. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Palacio, a buffet restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include a meeting room, convenience store and a gift shop
  • On-site recreation includes hot springs, a steam room and a sauna
  • Steps from Toyako Onsen and 4 minutes on foot from Lake Toya

About the Toya Sun Palace Resort & Spa

Location 7-1 Toyako Onsen, Sobetsu, Hokkaido 052-0107

Property Features

Toya Sun Palace Resort & Spa offers its guests a full-service spa, hot springs, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a children's pool, and a sauna are also featured at the family-friendly Toya Sun Palace Resort & Spa. Free self parking is available.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • Built in 1965
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • On-site shopping
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toya Station (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Toya Sun Palace Resort & Spa offers 324 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Sobetsu resort provides complimentary wireless Internet access.

  • Flat-screen television
  • Fridge
  • Combined shower/bath
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Palacio – This poolside buffet restaurant serves breakfast and dinner.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 5:00 AM and 11:00 PM.

  • Tattoo restrictions disclaimer
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Massages
  • Yukata (Japanese robe)
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Sun Palace Toya
  • Toya Sun Palace
  • Toya Sun Palace Hotel
  • Toya Sun Palace Hotel Sobetsu
  • Toya Sun Palace Sobetsu
  • Toya Sun Palace Resort Sobetsu
  • Toya Sun Palace Resort
  • Toya Sun Palace & Spa Sobetsu
  • Toya Sun Palace Resort & Spa Resort
  • Toya Sun Palace Resort & Spa Sobetsu
  • Toya Sun Palace Resort & Spa Resort Sobetsu

You should know

  • Hot springs access available from 5:00 AM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
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