Steigenberger Alsik - Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Steigenberger Alsik - Hotel & Spa

Exterior
Body treatments, body scrubs, facials, manicures and pedicures
Lobby
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Nørre Havnegade 21-25, Sønderborg, Syddanmark, 6400
  • Flensburg Fjord
    10 min walk
  • Sonderborg Raadhus
    10 min walk
  • Sonderborg Castle
    12 min walk
  • Sonderborg (SGD)
    9 min drive

Room options

Premium Double Room, 1 King Bed, Sea View, Corner

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Double Room, 1 King Bed

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Steigenberger Alsik - Hotel & Spa

Waterfront hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
Steigenberger Alsik - Hotel & Spa offers 190 air-conditioned accommodations with tablet computers and espresso makers. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Sønderborg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Steigenberger Alsik - Hotel & Spa. During your stay, you're just a quick walk from Flensburg Fjord. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, body treatments, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and bike rentals
  • Within a 15-minute walk of Sonderborg Castle and Alsion
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Steigenberger Alsik - Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly Steigenberger Alsik - Hotel & Spa.

This 4-star Sønderborg hotel is smoke free.

Syttende - This fine-dining restaurant serves dinner only. Reservations are required.
Freia - This restaurant serves dinner only. Open select days.
Alsik - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Danish, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 328 ft (DKK 135 per day)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Syttende
  • Freia
  • Alsik

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre (4004 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Heated floors
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve and New Year's Eve:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: DKK 135 per day(328 ft away; open 24 hours)
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: DKK 345
  • Spa fee: DKK 345
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Steigenberger Alsik & Spa
Steigenberger Alsik - Hotel & Spa Hotel
Steigenberger Alsik - Hotel & Spa Sønderborg
Steigenberger Alsik - Hotel & Spa Hotel Sønderborg
Alsik Hotel
Alsik Sønderborg
Alsik Hotel Sønderborg

Steigenberger Alsik - Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1003 reviews" "
Rating 8 - Good. 191 out of 1003 reviews" "
Rating 6 - Okay. 40 out of 1003 reviews" "
Rating 4 - Poor. 12 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to come back one day!
Amazing hotel with spacious rooms and nice amenities
Stayed 1 night in Aug 2024

10/10 Excellent

samundra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the view tour permit, was as service for the guest staying in hotel it will be good.
Stayed 1 night in Aug 2024

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Jul 2024

10/10 Excellent

Dewayne

Great place other than my air conditioner was broken.
Stayed 1 night in Jun 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful. Could not fault this hotel. Very comfortable and stylish. The breakfast is like nothing else I’ve seen before. You don’t need lunch!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

louise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All great

10/10 Excellent

DEVDARSH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Leroy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2022

10/10 Excellent

Camilla Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alsik er et super flot og velholdt hotel. Spaen er virkelig flot og super dejlig at være i. Personalet på hotellet er skønt og prøver helt klart at få dig til at føle dig velkommen og tilpas. Alt i alt super skønt og helt klart pengene værd! Der vil jeg gerne komme igen
Stayed 2 nights in Feb 2022

8/10 Good

Søren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must try
Beautiful place, where I did not have time to make use of spa and restaurants. Only the bar and my room
Stayed 1 night in Dec 2020

10/10 Excellent

Mads

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with messy web and unclear SPA info.
Great new hotel with amazing rooms. Our room was at a corner of the building with a great view of the city. The website is a mess and is very unclear on what SPA sevices are included, descriptions/photos and what isfree and what is not. Even at the hotel the SPA admin is unclear and troublesome. However SPA and Nordic SPA are both good and clean and they are not cheap.
Stayed 1 night in Nov 2020

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Jorgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top class hotel
Great breakfast buffet!
Stayed 2 nights in Sep 2020

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et af Danmarks bedste hoteller
Fremragende hotel i Danmarks smukkeste by. Kun en lille detalje irriterer i en god oplevelse. Personalet i Freya er klistret til baren. Det er svært at få gjort sit bord rent, og man kan ikke bare bestille ved bordet, som man kan i alle andre gode hoteller. Hver gang skal man rejse sig, bestille og betale. Hvor ville det bare være bedre med en samlet faktura. Bøvlet og dumt... Alt andet er tilgengæld særdeles godt. Dejlige værelser, god mand og morgenmad. Fantastisk personale. Underligt at Freya ikke fungerer lige så godt som alt andet.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

helma van amerongen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel op top locatie
Stayed 7 nights in Aug 2024

8/10 Good

Jannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Fantastisk som altid på Alsik. Super sødt og venligt personale og gode forhold og lækre omgivelser.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024