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Smilen Hotel and Wellness

3.0 star property

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Photo gallery for Smilen Hotel and Wellness

Reception
Spa
Aerial view
Mountain view
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Shumkov Kamuk 9 str, Smolyan, Smolyan, 4700
  • Smolyan Lakes - Snezhanka
    ‪6 min drive‬
  • Smolyan Ski Resort
    ‪14 min drive‬
  • Pamporovo Ski Resort
    ‪20 min drive‬

Room options

View all photos for Apartment

Apartment

Apartment

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room ( Fireplace)

Double Room ( Fireplace)

Double Room ( Fireplace)

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | View from room

Double Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Smilen Hotel and Wellness

Slopeside fun with restaurant and bar/lounge
Ski into Smilen Hotel and Wellness, where you can relax in a sauna, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available on request.
Smilen Hotel and Wellness offers 18 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Smilen Hotel and Wellness, you'll be close to Smolyan Lakes - Snezhanka. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and a rooftop deck
  • Onsite recreation includes a sauna, ski-in/ski-out access, and a playground
  • 6 minutes by car from Smolyan Lakes - Snezhanka and 14 minutes from Historical Museum
  • Pets welcome for a fee (restrictions apply)
Smilen Hotel and Wellness offers its guests ski-in/ski-out access and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the business-friendly Smilen Hotel and Wellness. Self parking is free.

This 3-star Smolyan hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Smilen Hotel and Wellness has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Ski shuttle nearby

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Playground
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Playground

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 8.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Smilen Hotel Wellness Smolyan
Smilen Hotel Wellness
Smilen Wellness Smolyan
Smilen Wellness
Smilen And Wellness Smolyan
Smilen Hotel and Wellness Hotel
Smilen Hotel and Wellness Smolyan
Smilen Hotel and Wellness Hotel Smolyan

Smilen Hotel and Wellness Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Large rooms. Good local food. Perfect location in pine forest, very close to lift to Snezhanka tower. Hotel is few minutes drive to Pamporovo or Smolyan. Highly recommend for all seasons.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Ayten

Disliked: Cleanliness, staff & service
Otel Değerlendirme
Otelin konumu iyi,bulmakta hiç zorlanmadık.İlk baştan rezervasyonumuzu bulmakta zorluk çektiler.Temizlik adına kötü.4 gece konakladık fakat 1 kez bile çarşaf değişimi yapılmadı. Havlular 3 günde değişti ve havlulara temiz denilemez.Odaya temizlik olarak sadece her gün çöp atılarak yapıldı. Yatak hiç rahat değildi. Hizmet sınavını başarılı geçemediler. Resepsiyonda kimse durmuyordu.
Stayed 4 nights in Sep 2018