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Best Western Smiths Falls Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Smiths Falls Hotel

Lobby
Outdoor pool
Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
88 Lombard Street, Smiths Falls, ON, K7A4G5
  • Big Rideau Lake
    7 min walk
  • Smiths Falls Bascule Bridge
    7 min walk
  • Rideau Canal Museum
    10 min walk
  • Smiths Falls, ON (YSH-Montague)
    11 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

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Exterior
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About this property

Best Western Smiths Falls Hotel

Eco-certified hotel with free breakfast and a 24-hour front desk
A business center, conference space, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Smiths Falls Hotel offers 40 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Smiths Falls Hotel. During your stay, you're just a quick walk from Rideau Canal. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Rideau Canal and 7 minutes by foot from Big Rideau Lake
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The eco-certified Best Western Smiths Falls Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Smiths Falls hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel
Best Western Colonel Inn
Best Western Colonel Inn Smiths Falls
Best Western Colonel Smiths Falls
Best Western Colonel By Hotel Smiths Falls
BEST WESTERN Colonel By Inn Smiths Falls, Ontario
Best Western Smiths Falls
Smiths Falls Best Western
Best Western Colonel By Inn
Best Western Smiths Falls
Best Western Smiths Falls Hotel Hotel
Best Western Smiths Falls Hotel Smiths Falls
Best Western Smiths Falls Hotel Hotel Smiths Falls

Best Western Smiths Falls Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 584 reviews" "
Rating 8 - Good. 214 out of 584 reviews" "
Rating 6 - Okay. 49 out of 584 reviews" "
Rating 4 - Poor. 17 out of 584 reviews" "
Rating 2 - Terrible. 14 out of 584 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for one overnight stay. Room and facilities were safe, quiet, had easy parking. There were many dining options nearby for lunch or supper. Complementary breakfast was very good. The only thing we didn't like was that Best Western Smith Falls required a $100 damage security deposit charged to our credit card with a promise to reembursed if no damages were identified.
Stayed 1 night in Aug 2024

10/10 Excellent

Dahlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Smith Falls, loved it
Receptionist was great. We had 3 rooms and all the guests were impressed by the service, facility and food. We stopped in this town to visit the railway museum and other museums.
Stayed 1 night in Aug 2024

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the fact that I was on the second floor and no elevator. Loved the outdoor pool. Was warm and big enough to do lengths. Nice lounge chairs. Pool was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town and highways. The staff was friendly, informed about the area and extremely helpful. The hotel was clean with a pleasant breakfast area. The room was very clean also. Could have had better pillows but that’s minor to all else. Great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

TIM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot breakfast included, great pool area. Short walk to downtown and the Rideau Canal.
Stayed 1 night in Aug 2024

2/10 Terrible

Manuel

Stayed 3 nights in May 2024

2/10 Terrible

Cassandra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had more than one issue finding someone else’s fecal matter in our bathroom. Told desk staff, they sent someone to clean, contacted Expedia and asked if I should talk to Expedia about my issues or the hotel. They said them. They responded saying best western refused to do anything for me because “it wasn’t reported to the desk”, which it most definitely was. Super frustrated with this issue and will make sure anyone who is visiting our family in Smith’s Falls goes elsewhere. The pool liner was dirty and had a foot long section coming apart from the wall. Cigarette butts floating in pool. Staff was friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Ouripss

Old charm
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Location very convenient. Rooms very clean. Breakfast very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Rob, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, very clean and beds were really comfortable. Would highly recommend. Only downfall breakfast could have had more options and opened later.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice clean place. Service is good. And can charge our boat battery if needed for our fishing days.
Stayed 6 nights in Jul 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice personnel
Stayed 2 nights in Jul 2024

10/10 Excellent

fabrice

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed-couch, was old. Good breakfast, nice swimming pool
Stayed 1 night in Jul 2024

8/10 Good

Brenda

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and nice. Expedia failed I am sure I ordered a king bed and did not get it. I had rotator cuff surgery and required a king. Very happy with hotel but not Expedia next time I will probably book directly with hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The window in our unit 116 would not lock. I called the front desk and in less than 10 minutes someone came and fixed it. I would certainly stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful and we were near a lot of restraints
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with very friendly staff. Close to restaurants and shopping.
Stayed 1 night in Jul 2024

2/10 Terrible

Janelle

Stayed 1 night in May 2024

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were a goodsize but we could here runni g water fromotherpatrons rooms. Pool was cleaan but no hotel towels. We had to use our own
Stayed 1 night in Jul 2024