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Palm Beach Singer Island Resort & Spa Luxury Suites

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Beach Singer Island Resort & Spa Luxury Suites

Outdoor dining
Private beach, white sand, beach cabanas, beach umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Private beach, white sand, beach cabanas, beach umbrellas
Boating

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
3800 North Ocean Drive, Singer Island, FL, 33404
  • Ocean Reef Park
    1 min walk
  • Riviera Beach
    7 min walk
  • Sailfish Marina
    14 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    19 min drive

Room options

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Intracoastal view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Ocean view, Balcony

  • 105 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa Bed, Resort View, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Resort View, Balcony

  • 80 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 129.8 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 125 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

  • 81 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 125 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2

Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2 | Living area

Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2

  • 263 sq m
  • Ocean view
  • Sleeps 11
  • 2 King Beds, 1 Queen Bed and 2 Double Beds

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Murphy Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

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About this property

Palm Beach Singer Island Resort & Spa Luxury Suites

Luxury hotel on the beach, with 2 outdoor swimming pools
Catch some rays on Palm Beach Singer Island Resort & Spa Luxury Suites's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Palm Beach Singer Island Resort & Spa Luxury Suites offers 46 accommodations with washers/dryers and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. 50-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A private beach and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Palm Beach Singer Island Resort & Spa Luxury Suites, you're just a quick walk from Ocean Reef Park. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi in some public areas
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 poolside bars, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, aromatherapy, or manicures and pedicures at Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a steam room
  • 8 minutes by car from Port of Palm Beach and 11 minutes from Rapids Water Park
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Palm Beach Singer Island Resort & Spa Luxury Suites you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club, and a spa tub. Parking is available for a fee.

This 4.5-star Singer Island hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Palm Beach Singer Island Resort & Spa Luxury Suites has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 25-35 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Bike rentals
  • Canoeing
  • Children's pool
  • Full-service spa
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkelling
  • A hot tub
  • Steam room
  • Surfing/body boarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini golf
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Supervised childcare (surcharge)
  • Washer/dryer
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Business centre
  • Computer station
  • Conference space (3597 square feet)
  • Meeting rooms - 7

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Deep-pile carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 to 35 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Palm Beach Singer Island Resort Luxury Suites
Palm Resort Luxury Suites
Palm Beach Singer Island Luxury Suites
Palm Singer & Suites Singer
Palm Beach Singer Island Resort & Spa Luxury Suites Hotel

Palm Beach Singer Island Resort & Spa Luxury Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 185 reviews" "
Rating 8 - Good. 28 out of 185 reviews" "
Rating 6 - Okay. 19 out of 185 reviews" "
Rating 4 - Poor. 12 out of 185 reviews" "
Rating 2 - Terrible. 27 out of 185 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharnay

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Santa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great relaxing weekend.. would recommended. The only issue we had is the second bathroom shower was only cold water and ended up taking a long time for the hot water
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to the beach
Stayed 3 nights in Aug 2024

4/10 Poor

sharon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what was communicated on-line at the time of booking. Expensive for what we got.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
What a comically engaged vacation! Started with wrong room. We ended up in the storage room with 50 phones. And babby crib and boxes stacked to the ceiling in the laundry room. Latches off doors, locked out of own bathroom. Had to go to the lobby bathroom. Just a nightmare. Pool kets never worked the entire trips after 3 sets made. Room keys had to be remade twice also. The resort charged us for the resort fee; however my wife had to pay twices for beach chairs and we were stll charged the resort free for 3 days...smh. not worth staying here and saving $200. Not worth it. Next time im going the the Ritz!
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Brian, ledgewood

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When I got to hotel had no record of my reservation. Spent over an hour at check to get resolved. Room wasn't very clean floors in kitchen and bath were very dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for damilies
Stayed 2 nights in May 2024

10/10 Excellent

Kyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is really nice. Beautiful beach. Good food.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Not the best.
When booking this hotel stay I was not informed that this particular room at the hotel (which I also called directly before booking on hotels.com) was supposedly owned by an individual so there was no soap provided and the front desk said they were unable to give us soap, shampoo or even towels. Another thing that I was not aware of is that you have to have valet parking and the majority of the time it would take a very long time for them to bring the car to you which made us late for a reservation one night. They also do not provide luggage carts.
Stayed 2 nights in May 2024

4/10 Poor

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and access to the beach. Two amazing pools and very kid friendly.
Stayed 3 nights in May 2024

6/10 Okay

Sharon

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ok stay
He’s and pillow comfortable. We were in a two bedroom suite which seems to not be owned by Marriott. It’s owned by individual people so you have your own service department. Theres nothing to clean your own dishes , so when we found lipstick on a glass there’s no way to clean it. Pillows aren’t already covered with pillow covers, you do it yourself. Which pillows given were dirty and it was a gross chore but a must for comfort we wanted. The slide could be refurbished and pool bar closes by 5. Service person we had to call for items wasn’t friendly nor customer service oriented. Overall liked proximity and ambiance. A few things could be changed.
Stayed 1 night in May 2024

10/10 Excellent

Blanca, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amazing views and the peace you can experience here
Stayed 1 night in Apr 2024

6/10 Okay

Linnea, Bloomingdale

Travelled with family and small children
Not what I would have expected from a Marriott. The breakfast was fine, dinner was awful - limited menu for kitchen remodel I think? Unit was dirty and in need of renovation. The carpet was just disgusting. Doors had missing hardware. Staff was mostly friendly. Would not stay again for how expensive it is. Definitely not worth it.
Stayed 2 nights in Apr 2024

4/10 Poor

Nikola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room
Hotel location was beautiful but the room was dirty. The kitchen floor had crumbs under the chairs from before our stay and was never cleaned the eight nights we stayed. Carpet was never vacumned while we stayed. Bathroom towel, sheets and pillowcases all had stains. Even if they were clean, for the price we paid their shouldnt be any stains. Carpet was stained all over. Bathroom shower had a leak that left water pooling by the toilet which caused the shower track to have mold. Also somehow my yankee mug disappeared. My only regret is not taking a picture to show. We wont be going back. The mirror in the bathroom above the sink had toothpaste stains all over it.
Stayed 8 nights in Apr 2024

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing worth every minute
Stayed 1 night in Apr 2024

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Avoid this hotel and avoid using Hotels.com. Hotels.com advertises their price match guarantee but they did not honor two separate price matches i provided. Upon check in, I tried to take a shower and there was no hot water in the main shower, sink or kitchen sink. I emailed guest services who said they checked it out and claimed it was a “user error.” I have stayed at hundreds of hotels and certainly know how to turn on hot water. Next my daughter saw bugs in the room and we killed a couple of them. Again the guest services said there was no bugs. We noticed the water in the toilets was a yellow color. Again, gust services said it was not out of the ordinary and perfectly safe. I tried to get a refund, they never answered. They told me they sent maintenance to our room but we weren’t there. Like i am supposed to sit around all day and wait for them while on a vacation!? I asked them to send the hotel manager up but they never did. After two nights of this BS, we checked out two days early and started driving home. I will never use marriot or hotels.com ever again.
Stayed 4 nights in Dec 2023

4/10 Poor

Jaime

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Herbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like that if you did not book through Marriott they had nothing to do with your room. No maid service, nothing!! They wanted me to contact the owner of the unit to get my room made up even though it stated that your room would be made up daily...most times by 12noon that was not the case...the front desk said they could not do anything about it. I think that it reflects very poorly on the Marriott brand, I am a long time Marriott guest the next time I travel...I Will Not be staying at a Marriott property!!!!! Very Disappointed!!!! I have been in the travel industry and talk to a Lot of people who travel regularly. I will Defiantly NOT by recommending a stay in any Marriott property. Tony Cuvee
Stayed 4 nights in Dec 2023

8/10 Good

Tayari

Stayed 2 nights in Dec 2023

10/10 Excellent

Crystal anne

Liked: Cleanliness, staff & service, property conditions & facilities
Had such a wonderful weekend, staff were very friendly, specially Leo. Definitely coming back
Stayed 2 nights in Dec 2023