YOTELAIR Singapore Changi Airport

3.5 star property

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Photo gallery for YOTELAIR Singapore Changi Airport

Lobby
Property entrance
Premium Queen Cabin
Point of interest
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
78 Airport Boulevard, Changi, #04-280, Singapore, 819666
  • Jewel Changi Airport
    ‪1 min walk‬
  • Singapore Expo
    ‪8 min drive‬
  • Pasir Ris Park
    ‪12 min drive‬
  • Singapore (SIN-Changi)
    ‪16 min walk‬

Room options

Premium Queen Cabin

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Cabin

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About this property

YOTELAIR Singapore Changi Airport

Hotel connected to a shopping center in Singapore with a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
YOTELAIR Singapore Changi Airport offers 130 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Bathrooms include showers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of YOTELAIR Singapore Changi Airport's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Jewel Changi Airport. You'll find features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Jewel Changi Airport and 8 minutes by car from East Coast Park
YOTELAIR Singapore Changi Airport offers its guests a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly YOTELAIR Singapore Changi Airport also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3.5-star Singapore hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SGD 11.99 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located after immigration control. To access the property, guests arriving on an inbound flight must have valid travel documents to pass through immigration control.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 11.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Yotelair Singapore Changi
YotelAir Changi (SG Clean)
YOTELAIR Singapore Changi Airport Hotel

YOTELAIR Singapore Changi Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1013 reviews
Rating 8 - Good. 317 out of 1013 reviews
Rating 6 - Okay. 155 out of 1013 reviews
Rating 4 - Poor. 70 out of 1013 reviews
Rating 2 - Terrible. 74 out of 1013 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Usman

Travelled with partner
Rooms have smell from old bed covers or mattress.
Stayed 1 night in Dec 2024

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Doris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. Hygiene is non-existent, children are allowed to run rampant around the halls while yelling, bathroom smells awful, no managerial presence at all. Massive rip off for the money charged.

10/10 Excellent

Joalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Sep 2024

8/10 Good

Teddy, san francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure whether to rate it a 4 or 5. If you are looking for travel logistics solely, it’s a 5. If you are looking for a hotel in this part of town it’s a 4. They do exactly what the promise perfectly
Stayed 1 night in Dec 2024

4/10 Poor

C

Disliked: Staff & service
I knew the room would be small from their website when I booked it, and it was. My wife was travelling with me, so two in the room was tight. The mattress was uncomfortable and there was only one bath towel. I asked for another towel after check in, but I was told there were none. I did get one in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of the most affordable on-airport hotels, but the trade off is the rooms are tiny. Showers get water over half the bathroom and water pressure is... fine? Not recommended except for the shortest of stays. Still, it's extremely convenient, located right in Jewel Changi, so plenty of eats and shopping right there, there's water dispensers not far from your room, and the price is right - although to be fair some of their competitors also on-airport are not much more and have rooms twenty times bigger.
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Janice patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Stayed 2 nights in Dec 2024

6/10 Okay

Silas, Columbia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Anish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had good time staying! It was nice and clean. Convenient from airport
Stayed 1 night in Dec 2024

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness
Conveniently located in the Jewel and cheaper than other options, this is a transit hotel. Rooms are windowless and tiny, however, and mattress in our room was sunk in the middle.
Stayed 1 night in Dec 2024

6/10 Okay

Valerie Uy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
value for money but do not expect service
My experience at Yotel Air was deeply disappointing, marked by consistently poor customer service during both check-in and check-out. Upon arrival on December 16 at 5 PM, I struggled to carry two 50-pound suitcases without access to a cart and received no assistance or empathy from the front desk staff. The individual failed to provide basic information, such as breakfast details or the check-out time, and spoke so softly that I could barely hear him. When I asked for luggage assistance, I was met with a blank stare. To make matters worse, when I inquired about my room location, he repeated “4M” without clarifying, leaving me confused and frustrated. The interaction made me feel ignored and belittled. Check-out was equally unpleasant, with another staff member exhibiting the same unhelpful and dismissive behavior. When I requested assistance or to borrow a cart, I was told, “Sorry, we can’t do anything,” and the individual simply shrugged, offering no advice or solutions. The attitude felt indifferent and uncaring, leaving me with the impression that customer service is not a priority at Yotel Air. For a hotel located in an international airport widely regarded as the best in the world, this level of service is unacceptable. Yotel Air must prioritize training its staff to be friendly, empathetic, and solution-oriented to match the expectations of such a renowned airport location.
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable and convenient to do stuff
Stayed 1 night in Nov 2024

8/10 Good

Erika, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient especially for long layovers. The rooms are super clean and staff is friendly
Stayed 1 night in Dec 2024

6/10 Okay

Vidya

Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would try again
A really great place to stay, small room but all you need for a stay. Great ensuite with shampoo and body wash, toothbrush and toothpaste. You are able to access coffe and pastries / toast at breakfast. Iced water and drinks 24/7. The hotel is right next to jewel water feature, very convenient with restaurants and shopping all around. I would give this a 10 out of 10 except the room is a little hot. Aircon is set and can’t be reduced. The room didn’t get below 24.5C for our stay.
Stayed 1 night in Dec 2024

8/10 Good

YU-HSIANG

Stayed 1 night in Nov 2024

8/10 Good

Stella, oakland

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was a bit hard to find. The staff did not answer the phone. The shower was broken in my room.
Stayed 1 night in Nov 2024

6/10 Okay

Nikil

Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024