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"The hotel is nice, the pool is amazing and the rooms are very spacious. They need to improve their deep cleaning as the curtains had a mildew/stale sm ... " More
20 Mar 2020 by Rizal Rais
Dear Anoymous, We thank you for taking the time to share your stay experience with us, we deeply regret it was not up to the standard which we aim to uphold. We sincerely regret to learn of the shortcomings you encountered within your room and we apologise for the faults which you encountered. We regret that this was not brought to our attention during your stay for our immediate action. Service is key to us and we deeply regret to learn of your less than positive experience. We hope we are given the opportunity to restore your faith in our property by showing you a true example of the service that we are known for
Orchard Rendezvous Hotel by Far East Hospitality offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Orchard Rendezvous Hotel by Far East Hospitality. Limited free parking is available on a first-come, first-served basis. This 4-star Singapore hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Orchard Rendezvous Hotel by Far East Hospitality offers 388 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The name on the photo identification presented at check-in must match the name on the reservation.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.
Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
