Grand Mercure Singapore Roxy

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Singapore Roxy

Lobby
Garden
Executive lounge
Indoor wedding
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
50 East Coast Road, Roxy Square, Singapore, 428769
  • Roxy Square
    2 min walk
  • Parkway Parade
    7 min walk
  • East Coast Park
    17 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    22 min drive

Room options

Studio, 1 King Bed (Suite)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Mercure Singapore Roxy

Eco-certified Singapore hotel in East Coast with 2 restaurants
This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Mercure Singapore Roxy offers 576 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Mercure Singapore Roxy. During your stay, you're just a quick walk from Parkway Parade. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 9 minutes by car from Marina Bay Sands Casino and 10 minutes from Gardens by the Bay
Grand Mercure Singapore Roxy offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Grand Mercure Singapore Roxy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Feast Asia - This restaurant serves breakfast, brunch, lunch, and dinner.
JiaWei Chinese Restaurant - This restaurant serves lunch and dinner. Open select days.
Roxy Divine - This café serves lunch and light fare. Open daily.
Breeze Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 38 for adults and SGD 24 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Feast Asia
  • JiaWei Chinese Restaurant
  • Roxy Divine
  • Breeze Bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1076 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 72 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 38 for adults and SGD 24 for children
  • Rollaway bed fee: SGD 72 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Mercure Roxy
Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Grand Mercure Roxy Singapore
Hotel Mercure Roxy
Mercure Hotel Roxy
Mercure Roxy Hotel
Roxy Grand Mercure
Roxy Grand Mercure Hotel
Roxy Mercure
Grand Mercure Roxy Singapore Hotel Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy Hotel
Grand Accor Roxy Hotel
Mercure Singapore

Grand Mercure Singapore Roxy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bug room. Air con worked well. Nice coffee shop. Convenient for Grab rides
Stayed 3 nights in Aug 2024

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk / lobby staff efficient and friendly ; cleaning staff also good .
Stayed 4 nights in Aug 2024

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not understand how this property can have a high rating when I booked my stay it had a 8 rating although the staff are very friendly and helpful the property is old and not well maintained the room looked like a low budget hotel room with scuffs on the walls dirty carpets no water in the rooms a real low budget hotel again I cannot understand how this hotel holds 4 stars it's in very poor condition I would never stay there again
Stayed 2 nights in Aug 2024

6/10 Okay

Seng

Liked: Cleanliness
Disliked: Property conditions & facilities
Not clean, poor wifi connectivity, and NOISE.
Stayed 2 nights in Aug 2024

8/10 Good

HIU IN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Aug 2024

10/10 Excellent

CHOR HOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

John

Did not like mould in bathroom
Stayed 1 night in Aug 2024

2/10 Terrible

Satkeerat

Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, nice and helpful team, spacious rooms, 2 restaurants in the hotel itself, very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas, Palm Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good area with malls and restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Hector Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Safiya

Travelled with family
Liked: Cleanliness
It’s ok.
Whatever advertised on the web is not the same service provided when checking in. Very poor internet connection. Web description about the hotel is not correctly advertised. Poor AC conditions. Shower heads not adjustable.
Stayed 4 nights in Jul 2024

10/10 Excellent

KUI LOONG, Kuala Lumpur

Liked: Amenities
Good location. Surrounding by many food & hawkers center. MRT station just in front. Very convenient
Stayed 2 nights in Jul 2024

8/10 Good

Yon Lie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Abhishek

Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Reception and service staff are all very polite and helpful. It made our extended family stay a wonderful one.
Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Reception and service staff are great. Very helpful.👍👍
Stayed 2 nights in Jul 2024

10/10 Excellent

SUNGJA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 2 nights in Jul 2024

8/10 Good

Paul Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for getting around east coast area
Stayed 4 nights in Jun 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Christabelle

Stayed 1 night in Jun 2024