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Grand Mercure Singapore Roxy

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Mercure Singapore Roxy

Lobby
Executive lounge
Garden
In-room safe, desk, blackout curtains, iron/ironing board
Indoor wedding

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking included
  • Housekeeping
  • Breakfast available

Explore the area

Map
50 East Coast Road, Roxy Square, Singapore, 428769
  • Roxy Square
    2 min walk
  • The Original Katong Laksa
    1 min walk
  • Marine Parade Station
    5 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    22 min drive

Room options

View all photos for Studio, 1 King Bed (Suite)

Room amenity

Studio, 1 King Bed (Suite)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Poolside Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Poolside Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Room amenity

Executive Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Singapore Katong, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1012)
The price is €185
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Holiday Inn Express Singapore Katong, an IHG Hotel

About this property

Grand Mercure Singapore Roxy

Eco-certified Singapore hotel in East Coast with 2 restaurants
This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Mercure Singapore Roxy offers 576 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Mercure Singapore Roxy. During your stay, you're just a quick walk from Roxy Square. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 9 minutes by car from Marina Bay Sands Casino and 7 minutes from East Coast Park
Grand Mercure Singapore Roxy offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Grand Mercure Singapore Roxy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Feast Asia - This restaurant serves breakfast, brunch, lunch, and dinner.
JiaWei Chinese Restaurant - This restaurant serves lunch and dinner. Open select days.
Roxy Divine - This café serves lunch and light fare. Open daily.
Breeze Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 38 for adults and SGD 24 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Feast Asia
  • JiaWei Chinese Restaurant
  • Roxy Divine
  • Breeze Bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1076 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 72.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 38 for adults and SGD 24 for children
  • Rollaway bed fee: SGD 72.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Mercure Roxy
Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Grand Mercure Roxy Singapore
Hotel Mercure Roxy
Mercure Hotel Roxy
Mercure Roxy Hotel
Roxy Grand Mercure
Roxy Grand Mercure Hotel
Roxy Mercure
Grand Mercure Roxy Singapore Hotel Singapore
Grand Mercure Singapore Roxy
Grand Mercure Singapore Roxy Hotel
Grand Accor Roxy Hotel
Mercure Singapore

Grand Mercure Singapore Roxy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked and stayed in a junior suite in late September. The room was very tired and in need of update, with carpet tiles, quite drab furnishings and colours. We had one hot shower during our two and half day stay and despite raising issue about no hot water and saying they would send someone to fix the issue, no hot water eventuated. The breakfast dining was like school camp but sharing it with 50 other schools. Very uncomfortable experience as it was crammed with guests wanting their free breakfast. We decided to go elsewhere and pay for breakfast on the 2nd day, as it was like a feeding frenzy. Obviously too many guests not enough space so that guests can enjoy their breakfast without being bumped, crowded in on or pressured by a line up at the coffee machine. Obviously, the hotel has forgotten about COVID and allowing some space between tables, as the tables were joined up in rows and you were basically shoulder to shoulder with other guests. We would not stay at the Grand Mecure Roxy again, as there is a lack of attention to detail, the hotel rooms need updating and the breakfast dining area is not a comfortable or relaxing place to eat breakfast. Having said this, the staff at the hotel were very friendly and helpful. It is a shame that they are let down by the hotel facilities.
Stayed 2 nights in Sep 2024

8/10 Good

shankar

Travelled with partner
Liked: Amenities
reception staff were very polite and helpful we will certainly go back
Stayed 6 nights in Sep 2024

10/10 Excellent

Volun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Jakir

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel. Nearer to airport. Shopping mall ditectly opposite.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 22 nights in Aug 2024

8/10 Good

Yong Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to most of the places in Singapore
Stayed 1 night in Aug 2024

8/10 Good

Pomp

Liked: Cleanliness, staff & service
Cafe dining's kitchen is upstairs so service is a bit slow. Also, $24-28 for a hot sandwich in the lobby is a bit much.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel, the location was superb, right opposite a metro station, opposite the hotel is a mall plaza where you can pick up essentials or have a late meal or do some shopping. Brilliant staff, housekeeping was very good. Hotel accommodated all my needs. Will definitely be staying here again.
Stayed 13 nights in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bug room. Air con worked well. Nice coffee shop. Convenient for Grab rides
Stayed 3 nights in Aug 2024

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk / lobby staff efficient and friendly ; cleaning staff also good .
Stayed 4 nights in Aug 2024

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not understand how this property can have a high rating when I booked my stay it had a 8 rating although the staff are very friendly and helpful the property is old and not well maintained the room looked like a low budget hotel room with scuffs on the walls dirty carpets no water in the rooms a real low budget hotel again I cannot understand how this hotel holds 4 stars it's in very poor condition I would never stay there again
Stayed 2 nights in Aug 2024

6/10 Okay

Seng

Liked: Cleanliness
Disliked: Property conditions & facilities
Not clean, poor wifi connectivity, and NOISE.
Stayed 2 nights in Aug 2024

8/10 Good

HIU IN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Aug 2024

10/10 Excellent

CHOR HOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

John

Did not like mould in bathroom
Stayed 1 night in Aug 2024

2/10 Terrible

Satkeerat

Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, nice and helpful team, spacious rooms, 2 restaurants in the hotel itself, very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas, Palm Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good area with malls and restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Hector Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Safiya

Travelled with family
Liked: Cleanliness
It’s ok.
Whatever advertised on the web is not the same service provided when checking in. Very poor internet connection. Web description about the hotel is not correctly advertised. Poor AC conditions. Shower heads not adjustable.
Stayed 4 nights in Jul 2024