Grand Hyatt Singapore

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Singapore

Restaurant
Exercise/lap pool
Lobby
Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
10 Scotts Road, Singapore, 228211
  • ION Orchard
    5 min walk
  • Mount Elizabeth Medical Center
    7 min walk
  • Orchard Tower
    9 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    26 min drive

Room options

Presidential Suite, 1 King Bed

  • 252 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Garden)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 King Bed (Executive)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds (Club Access)

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Terrace

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 1 King Bed

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Singapore

Luxury Singapore hotel in Orchard with 5 restaurants
This smoke-free hotel features 5 restaurants, 2 outdoor pools, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, valet parking, and 24-hour room service are onsite.
Grand Hyatt Singapore offers 699 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
During your stay at Grand Hyatt Singapore, you're just a quick walk from Lucky Plaza. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 5 restaurants.
  • Free WiFi
  • Grab something to eat at one of the 5 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by foot from Orchard Road and a 4-minute drive from Singapore Botanic Gardens
Grand Hyatt Singapore offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 5 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center, 16 meeting rooms, and limo/town car service. The luxury Grand Hyatt Singapore also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hyatt Singapore has 5 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SGD 36 per day)
  • Covered valet parking on site (SGD 20 per day)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 53.96 for adults and SGD 26.98 for children
  • 5 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 16

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 19 2022 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 53.96 for adults and SGD 26.98 for children
  • Covered self parking fee: SGD 36 per day
  • Covered valet parking fee: SGD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, and Apple Pay
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow children age 12 and younger to access the Club Lounge after 5 PM.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Singapore
Grand Hyatt Singapore Hotel
Singapore Grand Hyatt
Grand Hyatt Singapore Hotel Singapore
Hyatt Regency Singapore
Hyatt Singapore
Singapore Hyatt

Grand Hyatt Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Seng Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Shelf!
The front desk staff has been great,even though under-staff during my visit.
Stayed 1 night in Jul 2024

10/10 Excellent

davidson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Narinder Singh Sidhu

Stayed 1 night in Jul 2024

8/10 Good

Hiu Fung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room is spacious
The room is spacious, nothing can complain. The only thing is the hotel is a bit old, if someone looking for a new built, it must not your choice
Stayed 2 nights in Sep 2022

8/10 Good

Liang Heng Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When i arrived to the hotel in my car on sat 2pm, i told the hotel valet malay man that i need to do valet as the hotel carpark is full. He ignored my comments and told me to drive out and get into the carpark. However he allows a porsche car to park. When my family check out, my wife had the luggage bag and was waiting with my kids. I drove up to the lobby, and the same malay doorman ignored my wife and did not bothered to even asked if any assistance is required. It was a good staycation but destroyed by one bad attitude staff.
Stayed 1 night in Sep 2022

4/10 Poor

Ficky, Southbank

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

KEN LING

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Syeda A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, it’s halal buffet breakfast and they accommodated us in interconnected rooms as per our request. I will definitely come back to this same hotel whenever I visit Singapore again.
Stayed 6 nights in Jul 2022

6/10 Okay

stewart

Travelled with group
Liked: Staff & service
Stayed 5 nights in Jul 2022

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, after many stays at this Hyatt, they let me down. The hotel was under construction, and as a result their AC was not working well in the lobby and main restaurant. Singapore is HOT, not working AC is a problem.
Stayed 7 nights in Jul 2022

10/10 Excellent

Faridah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

Raissa Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 4 nights in Jun 2022

10/10 Excellent

Su Ling Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Having two TVs allow us to watch different programs in the bedroom n living room separately. Bathroom had separate shower compartment n a toilet compartment. Nice!
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but wish we new about the pool refurb.
Good sized room and great central location. The pool was being refurbished and we did not know in advance. Breakfast was too pricey.
Stayed 2 nights in Jun 2022

4/10 Poor

Brian

Stayed 2 nights in May 2022

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service book this again anytime
This was a great experience the hotel although slightly worn in places is undergoing a full renovation and assuming the staff don’t change will be an even more wonderful experience in future! The reason for this is down to the staff both the concierge team and reception were outstanding and went over and above normal customer service levels ( a special mention must also go to the Manager Parveen Kumar for superb service) I hope these reviews go back to the hotel as I am considering wring to the Hyatt executive about this excellent service.
Stayed 6 nights in May 2022

10/10 Excellent

Jacob

Stayed 13 nights in Apr 2022

2/10 Terrible

Sanaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Feisal

Stayed 4 nights in Apr 2022

8/10 Good

PING, GREAT NECK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very few or almost no sitting areas in the lobby to sit and meet with guests for business meeting. Very limited sitting at bar and had to be put on wait list to get a sitting. Your options are either stand & talk, or had to go out of hotel to have a business meeting. I would skip this hotel when in town for business. Family vacation, yes.
Stayed 5 nights in Apr 2022

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food left something to be desired. The room itself although classic was in need of renovation
Stayed 2 nights in Apr 2022

10/10 Excellent

Badrul Hisham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet should have main hole to made water easy flow.Water flooded main hole cover with metal plate.
Stayed 2 nights in Feb 2022

8/10 Good

SAHAD

Stayed 1 night in Feb 2022