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Citadines Raffles Place Singapore

3.5 star property

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Photo gallery for Citadines Raffles Place Singapore

In-room safe, desk, soundproofing, iron/ironing board
Coffee/tea maker, electric kettle, eco-friendly cleaning products
Property grounds
Coffee/tea maker, electric kettle, eco-friendly cleaning products
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
88 Market Street, Level 9, Singapore, 048948
  • Raffles Place
    ‪1 min walk‬
  • Boat Quay
    ‪5 min walk‬
  • Merlion
    ‪10 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪26 min drive‬

Room options

View all photos for Premier Room, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 2 Bedrooms

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

In-room safe, desk, soundproofing, iron/ironing board

Executive Studio

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio

In-room safe, desk, soundproofing, iron/ironing board

Premier Studio

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Executive Room, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Loft

In-room safe, desk, soundproofing, iron/ironing board

Executive Loft

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Loft

In-room safe, desk, soundproofing, iron/ironing board

Grand Loft

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Raffles Place Singapore

Hotel with a 24-hour fitness center, steps from Raffles Place
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Weekly housekeeping is available.
Citadines Raffles Place Singapore offers 299 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Citadines Raffles Place Singapore's great location. During your stay, you're just a quick walk from Raffles Place. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include an elevator, a vending machine, and a water dispenser
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Raffles Place and 10 minutes by foot from Merlion
  • Cats and dogs welcome for a fee
Citadines Raffles Place Singapore offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. Citadines Raffles Place Singapore also features a vending machine, a garden, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Singapore hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SGD 60 per day)

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage

Business services

  • Coworking spaces

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping services are available 3 times per week, except for Sunday and public holidays.

Access methods

Staffed front desk

Pets

  • Pets: SGD 42.8 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of SGD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SGD 60 per day
  • Pet fee: SGD 42.8 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.

Property is also known as

Citadines Raffles Place
Citadines Raffles Singapore
Citadines Raffles Place Singapore Singapore
Citadines Raffles Place Singapore Aparthotel
Citadines Raffles Place Singapore Aparthotel Singapore

Citadines Raffles Place Singapore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 343 reviews
Rating 8 - Good. 80 out of 343 reviews
Rating 6 - Okay. 21 out of 343 reviews
Rating 4 - Poor. 10 out of 343 reviews
Rating 2 - Terrible. 7 out of 343 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty average
Stayed 3 nights in Nov 2024

2/10 Terrible

Arthur

Liked: Cleanliness
Disliked: Staff & service, room comfort
I wouldn’t stay here again
Super small room, the view wasn’t great. The hotel staff was over worked and couldn’t balance and manage customers at the front seat resulting in long lines and wait times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for business travel
Stayed 3 nights in Sep 2024

8/10 Good

Abhilash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Nov 2024

10/10 Excellent

Maricris R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location close to boat quay and Merliion Park
Stayed 2 nights in Nov 2024

4/10 Poor

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: - Good shower - Convenient location Cons: - There was the annual power outage the 2nd day of our visit, not very convenient after a long flight, as there was no wifi and a light that couldn’t be turned off. - Some staff were rude. - The room had a mildew smell.
Stayed 4 nights in Nov 2024

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!!
Good stay! Comfortable bed, lots of storage space. Nice view. Great location, close to food & MRT. Beautiful property. Friendly, helpful reception staff. Used the pool daily. Grout had green algae growth; should probably be cleaned. Did not know housekeeping was every other day. Took 2 hrs to get requested fresh towels. Other than that, very enjoyable.
Stayed 3 nights in Nov 2024

6/10 Okay

SIMON

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good: the property is in an excellent location close walk to transport, shops and great attractions. The rooms are comfortable and adequate. Bad: there was a strong musty mould smell in the room which while staff tried to fix by installing a device that pumps out a floral smell. But this only masks the smell, there is clearly an underlying cause in the buildings air-conditioning system as the same smell occured in other areas of the building. Overall: the location was excellent however for the same price you can obtain a larger apart-hotel room with mini kitchenette which this room did not have.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived on what was described as the annual power shutdown day and they had shutdown all power to the elevators. This made checking in on the 9th floor VERY DIFFICULT. By the time we got ahold of someone to help we were completely soaked from the very high humidity and temperatures. They shuttled us around via maintenance elevators while the power was turned on and off. Checkin was a total disaster as we could not get our room for 3-4 hours and had to wander around for hours in the heat before we were able to go to our room. The staff was also not very accomodating/flexible as coffee was not available in the lobby until exactly 7 am. The rooms were a bit small and quite humid. Also no wash clothes were available. The hotel is however in a central location and the facilities are quite modern.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 2 nights in Nov 2024

2/10 Terrible

Florian

Stayed 3 nights in Oct 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2024

6/10 Okay

LIQUN, Shelley

Liked: Cleanliness, staff & service
location is excellent room is too small
Stayed 3 nights in Oct 2024

10/10 Excellent

James William George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location
Stayed 7 nights in Oct 2024

10/10 Excellent

Francine

Travelled with partner
The rooms are super clean, the location is central to everything, the staff were amazing and so friendly. You have a pool, spa, massage chairs, Starbucks coffee and gym. Definitely worth staying
Stayed 5 nights in Oct 2024

2/10 Terrible

tomio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jeffry

Travelled with partner
Liked: Cleanliness
The pool no hand rails and no steps
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable. Easy checkin and checkout. No issies. Pool is nice.
Stayed 3 nights in Oct 2024

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Steffanie, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wish I could give a higher rating, the staff was wonderful! The building is beautiful, the functionality is mostly impressive, and the amenities were fine for a 3 star. But the facility and room were very humid and some of our personal items were ruined due to humidity within the room. The temperature control resets when you leave the room, and things quickly get damp and gross; our items and the bed sheets/pillows upon return were tacky to the touch. It was unpleasant to come back too and my passport/book pages are warped. Would stay here again if they fix that! At least in the rooms lol
Stayed 5 nights in Sep 2024

10/10 Excellent

Jayaraman

Liked: Cleanliness, staff & service, property conditions & facilities
Fab location l Very convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location within walking distance of everything you need.
Stayed 6 nights in Sep 2024