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Aerotel Singapore - Transit Hotel in Terminal 1

3.0 star property

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Photo gallery for Aerotel Singapore - Transit Hotel in Terminal 1

Library
Library
Lobby
Egyptian cotton sheets, premium bedding, free WiFi, bed sheets
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore, 819642
  • Jewel Changi Airport
    ‪16 min walk‬
  • Slide @ T3
    ‪3 min drive‬
  • East Coast Park
    ‪8 min drive‬
  • Singapore (SIN-Changi)
    ‪10 min walk‬

Room options

View all photos for Solo Room (12 Hours) with Meal, Shared Bathroom

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Solo Room (12 Hours) with Meal, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (6 hours) with Meals, Private Bathroom

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Double Room (6 hours) with Meals, Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (12 hours) with Meals, Private Bathroom

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Double Room (12 hours) with Meals, Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Solo Room, Room Only (24 Hours Usage)

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Solo Room, Room Only (24 Hours Usage)

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Solo Room, Room Only (12 Hours Usage)

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Solo Room, Room Only (12 Hours Usage)

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Plus, Room Only (6 Hours Usage)

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Double Plus, Room Only (6 Hours Usage)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Plus, Room Only (24 Hours Usage)

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Double Plus, Room Only (24 Hours Usage)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Solo Room (6 Hours) with Meal, Shared Bathroom

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Solo Room (6 Hours) with Meal, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Solo Room, Room Only (6 Hours Usage)

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Solo Room, Room Only (6 Hours Usage)

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Plus, Room Only (12 Hours Usage)

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Double Plus, Room Only (12 Hours Usage)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (24 hours) with Meals, Private Bathroom

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Double Room (24 hours) with Meals, Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Solo Room (24 Hours) with Meal, Shared Bathroom

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Solo Room (24 Hours) with Meal, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Interior entrance

Ambassador Transit Hotel Terminal 2

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, (1008)
The price is €220
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Ambassador Transit Hotel Terminal 2

About this property

Aerotel Singapore - Transit Hotel in Terminal 1

Hotel connected to the airport in Singapore with a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Aerotel Singapore - Transit Hotel in Terminal 1 offers 70 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Aerotel Singapore - Transit Hotel in Terminal 1. During your stay, you'll be connected to the airport, and within walking distance of Jewel Changi Airport. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, a terrace, and Library
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 6 minutes by car from Changi Business Park and 8 minutes from Singapore Expo
Aerotel Singapore - Transit Hotel in Terminal 1 offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Aerotel Singapore - Transit Hotel in Terminal 1. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

Aerotel Singapore - Transit Hotel in Terminal 1 has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Library

Guest services

  • 24-hour front desk
  • Multilingual staff

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Slippers

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 6:00 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: This property is located within the transit (airport restricted) area at Changi Airport Terminal 1, near boarding gate D41.
Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city.
As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aerotel Singapore - Transit Hotel in Terminal 1

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aerotel Singapore Terminal 1 Changi Airport Hotel
Aerotel Terminal 1 Hotel
Aerotel Singapore Terminal 1 Changi Airport
Aerotel Transit Hotel Terminal 1 Singapore
Aerotel Transit Hotel Terminal 1
Aerotel Transit Terminal 1 Singapore
Aerotel Transit Terminal 1
Aerotel Singapore inside Changi Arpt Terminal 1 transit area

Aerotel Singapore - Transit Hotel in Terminal 1 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1009 reviews
Rating 8 - Good. 290 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 55 out of 1009 reviews
Rating 2 - Terrible. 71 out of 1009 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emma Faye

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff really gave me top service when I needed a Dr .. a big thank you for the time and effort they went into for organising that for me and a buggy to take me to the Dr Also the Lounge staff helped me with my airport timings
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aerotel Changi Airport fully deserves its 5-star rating. The staff is friendly. You get one meal per stay. And it is convenient. Very convenient located inside the best airport in the world. You do not have to go through the hassle of immigration. The food is adequate .The room I stayed in was NOT spacious and The room has no view . The room is nice but you might get claustrophobic . I will definitely choose this hotel again on my next visit. It is the only hotel to choose from and again I stress convenience. That’s the only reason I give it a five star rating.
Stayed 1 night in Oct 2024

8/10 Good

LUZVIMINDA

Stayed 1 night in Nov 2024

8/10 Good

Santokh

Liked: Amenities
Good service and helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Sridhar, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 1 night in Nov 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Wry good about everything But the aircon was very loud
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and Staff were good. Very comfortable bed. Great place to sleep during long layover.
Stayed 1 night in Nov 2024

10/10 Excellent

Chiaki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used Aerotel Singapore for a few hours during my long layover in Singapore. The hotel was a bit of a walk from the gate (around 15 minutes), but it was really convenient to have somewhere to wash and rest for a bit. I took the solo room for 6 hours, which is very cozy, but sufficient for what I needed (hot coffee, complementary food, outlet to charge my phone, shower and a nice comfy bed). Shower and toilets are shared, but they are separated in different units to allow privacy and I didn't have to wait at all. The room was nicely air conditioned and it provided a clean safe space to sleep for a bit. The complementary meal was delicious too! It is a little pricier than going to a lounge, but it's worth it!
Stayed 1 night in Nov 2024

8/10 Good

Tuangporn

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property really easy for you guy who looking for place to stay when you transfer
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place to sleep rest on stopover Breakfast was good but coffee was like warm and terrible , advised staff but nothing done , auto coffee machine was not producing any heatv
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

paul

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aerogel Singapore
The staff were friendly and extremely helpful. We enjoyed the pool area, the complimentary meal was delicious and our room comfortable and spotlessly clean
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very professional, like all Singapore very clean, if you have a layover of more than 5 hours its worth it to get a shower, a comfortable bed and a meal included in the price. Very happy with stay.
Stayed 1 night in Nov 2024

4/10 Poor

Lauren

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and quiet, had a great sleep and shower. Before leaving we enjoyed the free meal, tea, flat white and water in the nice lounge. Staff were very helpful and attentive. We will be back.
Stayed 1 night in Nov 2024

6/10 Okay

Shamus

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to break the journey with a proper night’s sleep without leaving the departure zone.
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Loud air conditioning noise makes sleep impossible
With a 13hr layover in Changi airport and wanting to board our next flight refreshed, we decided to splurge and paid $345 for an en-suite double room for 12 hrs at Aerotel Singapore. The air-conditioning noise was so loud that sleep was impossible. Staff advised that nothing could be done as the air-conditioning was controlled by the airport terminal. However when we left 2 other rooms open for cleaning had no loud A/C noise. Since then Aerotel has refused to acknowledge what happened and has offered no compensation. All I can do is warn others against staying at this very expensive and noisy transit hotel with no regard for customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for 12 hrs to sleep but was super convenient, good AC , quiet and a good meal included. Would definitely stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Pauline

Disliked: Staff & service
Unhelpful staff, going no good help and advice to the guest. Extreme terrible service.
Stayed 1 night in Nov 2024