4/10 Poor
Traci R.
16 Feb 2024
Disliked: Cleanliness
Complete Disappointment!
The trip was nice the Vacasa Rental at 2449 Ryan Gulch was a complete disappointment. The kitchen was filthy, with sticky stuff running down the front of cabinet in kitchen area, oven door had stuff dried on it that ran down the front of, the baseboards near the stove and top of the refrigerator were filthy, upstairs bathroom fan broke, bathroom faucet not attached to sink, toilet seat was completely off toilet bowl, mold stains in side bedroom around the window, old plastic crunchy mattress cover on upstairs bed, not enough pillow cases for pillows used/available, throw blanket offered was snagged and torn, not one stick of wood offered to start a fire in fireplace, Xbox broken and would not even power on, living room rugs so old they are shedding all over socks/slippers .... see attached pictures if needed, Also, I had to call 24 hrs prior to checking in for details on check-in and access and was told I would not get that until the day of because of security reasons/ people presently staying there, Only to receive details 10-15 minutes after my call was made?? So, not like Vacasa and such a disappointment.
Traci R.
Stayed 7 nights in Feb 2024