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Palazzo Masi

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December 2024
January 2025

Photo gallery for Palazzo Masi

Front of property – evening/night
Exterior
Superior Double Room, Ensuite | Living area
View from property
Superior Double Room, Ensuite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Casato Di Sotto 29, Siena, SI, 53100
  • Piazza del Campo
    1 min walk
  • Civic Museum
    2 min walk
  • Palazzo Pubblico
    2 min walk
  • Siena (SAY-Ampugnano)
    36 min drive

Room options

View all photos for Superior Double Room, Private Bathroom (External)

Superior Double Room, Private Bathroom (External)

Superior Double Room, Private Bathroom (External)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Palazzo Masi

Central Siena affittacamere connected to a shopping center, steps from Piazza del Campo
Along with express check-out, this smoke-free affittacamere has tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff.
Palazzo Masi offers 6 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. 24-inch LED televisions come with satellite channels. This Siena affittacamere provides complimentary wireless Internet access. Housekeeping is provided daily.
With your stay at Palazzo Masi, you're connected to a shopping center and just a quick walk from Piazza del Campo. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Piazza del Campo and Museum of Torture
Palazzo Masi offers its guests multilingual staff, tour/ticket assistance, and express check-out. Public spaces have free WiFi.

This Tuscan-style Siena affittacamere is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 24-inch LED TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number IT052032B47OM2HVL4

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palazzo Masi
Palazzo Masi Condo Siena
Palazzo Masi Siena
Palazzo Masi Hotel Siena
Palazzo Masi Condo
Palazzo Masi Siena
Palazzo Masi Affittacamere
Palazzo Masi Affittacamere Siena

Palazzo Masi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 79 reviews" "
Rating 8 - Good. 22 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maria Soledad Orozco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but it is very confusing because the photo used for advertising is a museum it is not the place you are booking. Also it is not the kind of hotel we are use to book, it is difficult, because if you don’t get to the property on time for any reason, they leave and you have to wait outside with your suitcase and hot weather. Next time I will book a hotel with front desk. But I need to say that it was cleaned and nice room, bathroom and great location!
Stayed 2 nights in May 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, very accommodating, professional and kind!! We enjoyed our stay tremendously!!
Stayed 2 nights in May 2024

10/10 Excellent

Linda, Indio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was directed to this property through Rick Steves lodging recommendation in his book on Italy. It is steps away from the city center with great restaurants nearby. The hostess was so nice. The room was very clean and decorated with antiques. I would stay at the Palazzo Masi again if visiting Siena.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo masi Siena
It was a wonderful stay. Will do it again. Perfect location just off the Elevator Campo is super quiet.
Stayed 7 nights in Sep 2023

2/10 Terrible

Robert

Stayed 2 nights in Oct 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palazzo di Masi Princess & Prince
The hosts were so lovely and responded within moments of any inquiries. They helped me with luggage, restaurant reservations, and each day checked in to see if there was anything I needed. The location is perfect, the view from my lace curtained window charming. All you need & want is very close by. Easy taxi ride to & from the station (Daniella helped with that too!). If you want quiet, ask for a room in in the back, but I loved hearing all the Italian life outside my window! Can't wait to revisit!
Stayed 3 nights in Sep 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live in the heart of town like a Sienese
From the time we were welcomed by Daniela and Alizzardo, we felt part of the family and living in a home. Only five minutes from the Campo and the Duomo and yet in a quiet street away from tourist bustle. Huge room, elegantly appointed. Two flights of stairs to scale.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Criminally underrated
We arrived here whilst on a road trip exploring Italy and Daniela and Alizzardo were incredibly helpful giving us directions for the local parking (Il Campo) which was a clean and safe underground car park (discounted by staying at the Palazzo Masi) after the short walk up we were greeted by Daniela calling our names from high above their amazing property ! We were welcomed as if we were family and taken in to an amazing historic building (there are stairs to climb if you are packing heavy). Daniela and Alizzardo welcomed us with great English and gave us maps and all the information about the local area and what we could get up,recommendations for great food right on the doorstep too! This is also a PRIME property to stay for the Mille Miglia as the cars pass its front door !!! The room was super clean and had some antique furniture that complemented the whole experience. The view out of our window was breathtaking ,We wish we had stayed longer !
Stayed 1 night in Jun 2023

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The best location directly off the Campo with good restaurants within a few meters. Excellent communication and assistance. Very nice atmospheric rooms with street views. Would stay again.
Stayed 4 nights in May 2023

10/10 Excellent

Scott, St. George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. One block to Campo and very close to Cathedral. Host Daniela was very helpful and a delight. Beautiful renovation of medieval building. Highly recommended. Will stay here when I come back!
Stayed 3 nights in Apr 2023

10/10 Excellent

William, Redding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owners , helpful with things to do and see in area-will definitely stay again
Stayed 3 nights in Sep 2022

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Masi is a fabulous place to stay: It's a centuries old palazzo with lions-head door pulls yet all new fixtures where they count -- like in the bathroom. It's located on a peaceful street just a few buildings up from the Piazza del Campo. Daniela is both helpful and kind.
Stayed 2 nights in May 2022

10/10 Excellent

Mark, Puerto Vallarta, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful welcome. Daniela and Alizzardo greeted us on arrival, helped take our luggage up the stairs to our room, and gave us a formal sit down chat and friendly suggestions on things to do in Siena. The lodging is half a block from the central campo, so close to everything. The building is filled with history and on a narrow street of old buildings, like much of the central areas of Siena. Our room's windows looked down on the small street below and we felt we were truly part of the old town. On our departure, Daniela and Alizzardo again caught up with us to check on how our visit had gone and what we enjoyed. A real personal touch with a genuinely demonstrated interest to learn about who we were as people. Loved it.
Stayed 3 nights in Oct 2019

2/10 Terrible

Catia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Is not at hotel , is old house , the toilet is for all rooms , the bed are so old So much noises , all nigth
Stayed 7 nights in Sep 2019

10/10 Excellent

Maria

Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great, Danielle and her son were waiting for us outside when we arrived and helped with our bags. The room was basic and functional which suited us as we were out a lot. Good advice on where bus services were and answered all our questions.
Stayed 3 nights in Sep 2019

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Siena Gem--With a Heart of Gold
The hosts, the location, the amazing historic nature of this property made it an unforgettable place from which to explore this magnificent city. While amenities are very basic, this property reflects strongly the authentic nature of this ancient location. The hosts are warm, welcoming, respectful and professional. Their local recommendations for dinner were invitations to be part of the neighborhood. (Remember how many years people have been climbing the beautiful stairway--and read about the woman who lived to 94 climbing to the 5th floor before you whine!) It was a heart-warming gift to stay at Palazzo Masi.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hosts and wonderful location
Super friendly hosts who made us feel so welcome, and came out to sort issues whatever the time of day. Best location for sightseeing in Rome.
Stayed 2 nights in Apr 2019

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The host was helpful. Easy walking. Very comfortable. We would definitely stay here again. 👩‍🌾
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sienna Stay
Located where the action is in Sienna. Noise from street was a little difficult as people were getting ready for the Palio horse race.
Stayed 3 nights in Oct 2018

10/10 Excellent

David, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL EVER! The owners will pick you up from wherever you arrive at, the owners gave me detailed information about activities in the area, my room was spacious, the hotel is right in the city center, the breakfast is really great and will definitely fill you up, just an all around a great hotel and I will definitely stay here again.
Stayed 3 nights in Aug 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daniela was very friendly and incredibly helpful when we had problems with the car parking, she went above and beyond to help us. Lovely historical place to stay close by restaurants and sights.
Stayed 1 night in Jun 2018