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4.6 out of 5

"Such a shame, this hotel could be perfect. The breakfast is marvellous, lots of choice, great coffee, vegan options, they've tried to think of everyth ... " More

By a verified traveller on Sat 21 Apr 2018

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Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Italia. During your stay, you'll be connected to a shopping centre and just a quick walk from Porta Camollia. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from Stadio Artemio Franchi and a few minutes from Siena Cathedral
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Italia ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Italia

Everyone (4) Couples (1)
5 out of 5

Posted by on 23 Jul 2019

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3 out of 5

Could be perfect, but spoiled by a few key things

Such a shame, this hotel could be perfect. The breakfast is marvellous, lots of choice, great coffee, vegan options, they've tried to think of everything, so best in Siena I agree. Staff are helpful, room decor nice, location just outside city walls also excellent. BUT, the downsides... rooms without soundproofing are shocking. Road noise is one thing, but when you can hear neighbouring room conversations as though they're sitting at the end of the bed, it's impossible to sleep or just even relax. If you're neighbours are Italian, forget it. After 4 hours of listening to this couple bickering loudly we complained. At 2.00am we changed rooms. Upgrade to a premium room with balcony with soundproofing was much better. But alas, the second problem was much worse, the heat and lack of air con. 28 degrees in the room, and 'heat only' available. 22 degrees outside! This practice of only turning air con to cold in summer is a joke. Modern air con does both! So we slept with windows open, until buses and sirens and motorbikes roaring forced us to close for a while... then we boil up and open them again. Sleep then was not easy at all. Ruined things for us really. But if air con was properly available we might have coped. Summer might be a different experience, BUT only with premium soundproofed rooms! Or you really do sleep through say anything! Like I said, such a shame, everything else was great...

Posted by , from UK on 21 Apr 2018

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Comment from Hotel Management

25 Apr 2018 by Federica

Dear Andy, I'm really sorry your stay was not perfect. I want to be very honest. This is an old building. The new rooms, the Executive, are built with all the new tecnologies, including soundproofing walls. All the other rooms also have soundproofing windows but not state-of-the-art like the others. Fortunately noise is very subjective and most of our guests don't have problems. It would be wonderful if we could build all the rooms again at once but it's not possible. We improve more and more, renewing some rooms each year and selling different room levels that guests can choose according to their needs. Regarding Air Conditioning please note that in Italy it's possible to switch it on starting form the 1st of May, not because of the hotel, but because of the Italian law. We are ready! Just waiting for that date! I really hope we can welcome you again after the 1st of May to offer you a perfect stay. Kindest regards, Federica Fiochi, Hotel Manager

5 out of 5

Welcoming, comfy hotel

Location: It is close to the old city.
Super comfy, friendly, close to the old city. I was sick when I arrived and was so happy to have such a comfortable bed, a quiet room with a working, clean shower and bathroom. The breakfast was wonderful. The staff was super friendly.

Posted by , from Idylwlild, CA on 1 Sep 2017

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Comment from Hotel Management

16 Sep 2017 by Fede

Many thanks dear Guest!

5 out of 5
Wir hatten das executive zimmer und waren sehr zufrieden. Bequemes bett und sehr grosses und schönes badezimmer. Frühstück war gut und der service freundlich.

Posted by on 3 Oct 2020

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Comment from Hotel Management

6 Oct 2020 by Flaminia Masoni

Dear Guest thank you for leaving a review on expedia. I'm glad to know how you appreciated your stay! Our executive rooms are the best rooms that we have, are very nice and confortable. Hoping to welcoming you again Regards

5 out of 5

Very pleasent hotel

I travelled alone and got good service and help for everything . They fixxed problem fast when shower had low pressure in water . Breakfest was excellent! Location was brilliant! Will go back!

Posted by on 12 Sep 2017

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Comment from Hotel Management

16 Sep 2017 by Fede

Thanks!!!

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Italia. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Siena hotel is smoke free.

  • 65 guestrooms or units
  • 6 levels
  • 4 buildings
  • Built in 1969
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Siena Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Italia offers 65 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per accommodation, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 4 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 10 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Italia
  • Hotel Italia Siena
  • Italia Hotel
  • Italia Siena
  • Italia Hotel Siena
  • Hotel Italia Hotel
  • Hotel Italia Siena
  • Hotel Italia Hotel Siena

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 May to 30 September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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