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5.0 out of 5

"The hotel is located slightly further out on the airport road but this makes for a better stay - tuk tuk to Pub St between $3-4 one way. Staff are en ... " More

By a verified traveller on Wed 15 Mar 2017

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Colonial Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double or Twin Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Pacific Hotel & Spa, you're just a quick walk from National Road 6. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, body wraps or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 10 minutes by car from Angkor Wat and 6 minutes from Pub Street
  • Airport pick-up and local-area shuttle service available for a fee

Pacific Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pacific Hotel & Spa

Everyone (1)
5 out of 5

Best hotel in Siem Reap

Pros: Staff, location and cleanliness
Cons: Nothing
Location: 5 mins to Pub St on the airport road. Hotel can arrange a car for temple tours at your own pace, water supplied and excellent driver.
The hotel is located slightly further out on the airport road but this makes for a better stay - tuk tuk to Pub St between $3-4 one way. Staff are enthusiastic, friendly and welcoming, all staff always say hello with a smile and nothing is ever a chore. We stayed 10 days and each day was a pleasure.....check it out and stay here !!!

Posted by , from Sucina, Spain on 15 Mar 2017

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Property Features

Pacific Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 3897 square feet (362 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Pacific Hotel & Spa. An area shuttle within 2 kilometres and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Free self parking and valet parking are available. This 5-star Siem Reap hotel is smoke free.

  • 236 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3897 sq ft of conference space
  • 362 sq. m of conference space
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport pick-up and area shuttle within 2 kilometres available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Pacific Hotel & Spa offers 236 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, dressing gowns and slippers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Spring water bath
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Island Restaurant – This restaurant serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pacific Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0.

Pet Policy

  • Pets and service animals are not allowed at Pacific Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: USD 35 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Hotel Siem Reap
  • Pacific Siem Reap
  • Pacific Hotel And Spa
  • Pacific Hotel Siem Reap
  • Pacific Hotel Spa
  • Pacific Hotel Spa
  • Pacific Hotel & Spa Hotel
  • Pacific Hotel & Spa Siem Reap
  • Pacific Hotel & Spa Hotel Siem Reap

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.