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Jaya House River Park

5.0 star property

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Photo gallery for Jaya House River Park

2 outdoor pools, pool umbrellas
Junior Plunge Pool Suite King | View from room
Bar (on property)
Deluxe Twin
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Free WiFi

Explore the area

Map
River Road, Treang Village, Slar Kram Commune, Siem Reap, Siem Reap, 17000
  • Charles de Gaulle Road
    ‪5 min walk‬
  • Miniature Replicas of Angkor’s Temples
    ‪10 min walk‬
  • Angkor National Museum
    ‪10 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪59 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Plunge Pool Suite King

Junior Plunge Pool Suite King | View from room

Junior Plunge Pool Suite King

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King with Pool View

Junior Suite King with Pool View

Junior Suite King with Pool View

  • 90 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 38 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Jaya House River Park

Luxury hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Jaya House River Park offers 36 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Jaya House River Park. During your stay, you're just a quick walk from Wat Preah Inkosei. Enjoy features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, manicures and pedicures, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 10 minutes by foot from Royal Garden and a 3-minute drive from Apsara Theatre
  • Free shopping center and local-area shuttle service
Jaya House River Park offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Jaya House River Park. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Siem Reap hotel.

Jaya House River Park has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Bike tour information
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jaya House River Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per room
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Jaya House River Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jaya House River Park Hotel Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel Siem Reap

Jaya House River Park Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 218 out of 225 reviews
Rating 8 - Good. 6 out of 225 reviews
Rating 6 - Okay. 0 out of 225 reviews
Rating 4 - Poor. 0 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, far beyond any other hotel that I’ve experienced in this price range. Each staff member was incredibly friendly and went out of his or her way to optimize our experience. When they learned that we had a late flight, the staff took it upon themselves to look for late checkout options for our group. Details such as complimentary tuktuk service and massages made for a lovely stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Jaya House!!
Absolutely amazing!! Most friendly hard working happy people we have ever met!!! Fantastic FOOD! Pools ! Spa treatments every day!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic from the moment you arrive
From the moment we set foot on the property we were welcomed like family. Everyone here is kind, helpful and so friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Cliff, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It isn't a perfect property but its darn near close. Exceptional staff, an owner who eschews typical hotel practices, really good food and a breakfast better than almost every hotel we have stayed at. Services that come with the cost of the room. Just exceptional.
Stayed 4 nights in Oct 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel that we have ever stayed at! The staff is incredible, and the facility is beautiful. We had a room with our own plunge pool, which was great to hop in and out of from sweaty clothes! The restaurant is also good. The owner was around and is very well thought of by the staff and other locals—he has really mentored a lot of young local Cambodians in the hospitality field. Thank you so much for our wonderful stay there! Wish I could give it 10 stars!
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Christie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Siem Reap and I would highly recommend. This beautiful property had the best service I have ever come across. Perfectly clean and large modern rooms. The gardens and pool areas are stunning. Everything is included - mini bar, tuk tuk service, laundry and daily massages. We were greeted on our return every day with cold towels and drinks. Every single staff member goes out of their way to make you feel welcome and nothing is too much trouble for them.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience ever!
Amazing time at the hotel. They thought of every detail to make our stay comfortable. Best hotel experience ever!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service i have ever received at any hotel. Exceptional
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I have ever stayed - I had high expectations due to previous reviews - they exceeded them on every level - already trying to figure out when I can return
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never had better service than I had at Jaya House during my stay. On top of that the property was immaculate and everything was of the highest quality and comfort.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Jaya House. The staff were friendly, attentive, and professional. The hotel may be a bit pricier than other hotels, but the experience more than makes up for it! They picked us up from the airport with a cool towel and fresh fruit. They offered a complementary massage each day of our stay. They are doing their part to protect the environment, giving us reusable water bottles for our stay and planting trees in the community. They provided a free tuk tuk into the city center (a short ride) and picked us up when we wanted to come home. The space was pristine, the pool was lovely, and we enjoyed the spa and rooftop cafe - complete with a singer on the weekends!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I ever imagined
Everything about this hotel was amazing. The ever helpful staff, the thoughtful take away breakfast for the early trip to the airport, the unlimited laundry, tuk tuk service and fantastic food. Loved the ice cold water brought automatically whenever sitting around the pool. Could not recommend this hotel highly enough
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible place to stay in Siem Reap to explore the temples and enjoy the town. The staff were extremely helpful and accommodating. The pools and grounds are immaculate.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The Jaya House hotel is such a peaceful Zen like hotel. The grounds are beautiful and well kept and there are such interesting pieces of art in every nook & cranny. I also loved that the hotel is very into the environment and treats their staff like family. Wonderful place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pooja

Stayed 2 nights in Mar 2024

10/10 Excellent

Midge

Stayed 5 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Siem Reap
My husband and I spent five nights at Jaya House recently. The hotel is everything as it states on the hotel website and beyond. The location is excellent. It is at the edge of the town so it is quiet but is close to the center of the town's actions with a very short complimentary tuk-tuk ride. Every staff at the hotel, from Christian the general manager to the maintenance people (and everyone in between) is super friendly and personable. From the moment we were picked up by the hotel staff at the Siem Reap airport to the moment we got dropped off at the airport after our five-day stay, our every need during our stay was well taken care of; the breakfast choices are great; the constant reminders to apply anti-mosquito spays make the visits to the temples lot more pleasant for a mosquito magnet like me; the daily complimentary laundry service makes traveling light possible, not to mention clean clothes always smell better; lastly but not least, the daily massage refreshes tired feet and the soul. Our stay at Jaya House elevated our Siem Reap experience!
Stayed 5 nights in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaya House is a perfect choice for Angkor Wat and surrounding Siem Reap. Quiet, lovely rooms, impeccable service, nice pools. They arranged our private guide for two days, took care of all our transportation and gave us a free spa treatment!
Stayed 2 nights in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. They paid attention to every detail and then went above and beyond that. Massages, tuk tuks and daily laundry were all included. Everyone was very friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth!!
A most wonderful experience on every level. Fabulous staff, gorgeous rooms. Too many superlatives to mention. Only complaint - three days wasn’t long enough!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I normally don’t leave reviews, but our stay at Jaya House was outstanding. Beautiful, serene, attentive and extremely friendly staff and so many extras (best shower ever!)…check in with a glass of wine, complimentary airport pick up, daily massage, tuk tuk, laundry etc. Cambodia was fascinating but extremely hot. Returning to Jaya was like finding an oasis after exploring temples. Thank you Christian and entire staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing 😀. Always willing to assist with any requests or issue Even anticipating future needs before a request was made. So many choices for breakfast - both ala Carte and buffet layout. Also they provided free daily laundry service and offered free daily massage for 1 hour at the SPA.
Stayed 3 nights in Jan 2024