6/10 Okay
PAUL RATHA
Travelled with family
22 Nov 2024
Liked: Staff & service, property conditions & facilities
Overall, the property is average: the lobby is not air conditioning, the staff were very nice and helpful, the food in the restaurant was not as good and took longer to serve. The price for the food were reasonable except for a can of Coke, which cost $1.90. You can buy the same can of Coke at the store next door for 10 cent. I love our room by the pool. My parent's room were on the second floor. We were charged additional fees for extra family member staying with us, and that's understandable but here is the problem. On the day of check out, we were told that one of the room towel was missing and we were charged $10 for that. All our family members did not take the flimsy towel, which is not good enough to clean our floor at home in the US. We paid for it anyway because we didn't want any problem. My parent were not happy. So take a picture of your room when you check into this hotel.
PAUL RATHA
Stayed 2 nights in Nov 2024
