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Hotel D'Papillon

4.5 star property

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Outdoor pool, open 7 AM to 10 PM, pool loungers
Superior Double Room, 1 King Bed | Balcony view
Deluxe Triple Room
Lobby sitting area
Poolside views, serves lunch, dinner and happy hour

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
Steung Thmey, Siem Reap
  • Angkor Night Market
    ‪3 min walk‬
  • Pub Street
    ‪4 min walk‬
  • Old Market Area
    ‪4 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪57 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Superior Double Room, 1 King Bed

In-room safe, individually decorated, individually furnished, free WiFi

Superior Double Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 48.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hotel D'Papillon

Luxury Siem Reap hotel connected to a shopping center, steps from Angkor Night Market
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include a bar/lounge, spa services, and a children's pool. Housekeeping is available on request.
Hotel D'Papillon offers 18 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. This Siem Reap hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and in-room massages can be requested.
An outdoor pool and a children's pool are on site.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, D'Papillon. Services include massages. The spa is open daily.
With your stay at Hotel D'Papillon, you're connected to a shopping center and just a quick walk from Angkor Night Market. Enjoy features like free WiFi in public areas and free airport pick-up service, plus a full-service spa.
  • Free WiFi
  • Enjoy international cuisine and pool views while dining at The Victory Gate
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at D'Papillon
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes helicopter/airplane tours
  • Steps from Angkor Night Market and 4 minutes by foot from Pub Street
  • Free airport pick-up shuttle service
Hotel D'Papillon offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel D'Papillon. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel is free (available on request).

Smoking is allowed in designated areas at this 4.5-star Siem Reap hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
The Victory Gate - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Victory Gate Bar - This poolside bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Languages

Chinese (Cantonese), English, Khmer, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • Free pick-up airport shuttle from 7 AM to 9 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 3 kilometres
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: USD 5 for adults and USD 3 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Victory Gate
  • The Victory Gate Bar

Things to do

  • Access to nearby health club
  • Children's pool
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: USD 10 (one-way)
  • Airport shuttle transfer per child: USD 10 (one-way), from 10 to 18 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 for adults and USD 3 for children
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel D'Papillon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bayon Boutique
Bayon Boutique Hotel
Bayon Boutique Hotel Siem Reap
Bayon Boutique Siem Reap
Bayon Boutique
Hotel D'Papillon Hotel
Hotel D'Papillon Siem Reap
Hotel D'Papillon Hotel Siem Reap

Hotel D'Papillon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 273 reviews
Rating 8 - Good. 105 out of 273 reviews
Rating 6 - Okay. 20 out of 273 reviews
Rating 4 - Poor. 5 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great
The room is different from photos and the AC is not too powerful and no elevator but the service from staff was excellent and nice pool
Stayed 4 nights in Feb 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

BETTINA

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good stay with some minor things to fix.
Very convenient location. The staff could improve on their reactivity and answers to specific questions. For outdoor services provided, it could be better.
Stayed 6 nights in Dec 2019

6/10 Okay

Nope, No way

Disliked: Property conditions & facilities
On first look the veneer of this property is pretty. However going to my room was another story. There are large foundation cracks on the walls. My room door did not fit in the frame of the door. There was a 1.5-2 inch gap in it. You could see into my room between that gap and the locks were visible. The door also had cracks in it that let the light in. I felt very unsafe. The drapes had water stains all over them that had dried a brown colour. They had boxes of toiletries to use, however most of them were empty. I also had two burnt out bulbs in my room. The shower stall smelt like bacteria, like when you put away wet clothes. One of the sinks had grime coming from it, in a line dribbling down to the drain. When my room was cleaned they did not clean that. It is clear to me that, they did not check the room thoroughly before I checked in. As it was late I did not see everything till the next day. I am appalled that they would allow a single female traveler to stay in a place like this. I checked all the other doors and mine was the only one like that. On the upside, the floors are kept clean and the bedding is clean. The food on the menu is perfectly fine. I also had some issues with the WIFI and it took 24 hours to resolve. I also had the opportunity to check out the inside of another room and it also had issues with the walls.
Stayed 4 nights in Dec 2019

8/10 Good

graham, lawnton

Travelled with group
Liked: Cleanliness, staff & service
I was travelling with friends to this property. we had 4 rooms and spent most of our time out
Stayed 4 nights in Nov 2019

8/10 Good

graham, lawnton

Travelled with group
Liked: Cleanliness, staff & service
The staff are amazing, very friendly and helpful, also the manager was very good. The pool is a little cramped and it is shared with another property, so gets crowded. the hotel is beside a small school so noisy at times but not a major issue for me. It is down a small alley and a little hard to find but adds character, close walking to major shopping and rstaurants. Book a standard room for good ac.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jannine M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is hard to beat, but please be aware while it may be listed as 4 stars, it's really closer to a 3 star US hotel. The rooms need some updating, there's a weird musky odor and the AC is not very strong, and neither are the beds super comfortable. BUT what the hotel and rooms lack the hotel staff and location more than make up for. Breakfast was always served quickly and the staff was very friendly. The front desk was very helpful with helping to arrange a last minute tour/driver as well as allowing us to leave our luggage. They provide a free tuk-tuk transfer from the airport which was a lifesaver. As for location, it's literally within less than 5 minutes from pub street and the night market in a smaller less busy street. BUT please be aware that is is located right next to a school, so in the early morning and evening (since in Cambodia they have day students and afternoon students) you can here the kids yelling and playing in the background, even with the windows and doors all shut.
Stayed 3 nights in Nov 2019

4/10 Poor

Subhrajyoti

Liked: Staff & service
Disliked: Property conditions & facilities
Room does not match description
We booked an Executive Double room with a King bed and a balcony. But the room we were given had a double bed and had no balcony. Safe Box was broken. Toilet broke during our 3-day stay but was promptly repaired. Bed side-table drawers were cracked. The hotel appears to be not well-maintained and does not justify the images loaded on htel website to attract customers.
Stayed 3 nights in Nov 2019

6/10 Okay

junix

Travelled with group
Liked: Cleanliness
Awesome not so awesome
Location is very convenient as it’s in the middle of town. Room was really big with reception area and amenities decent though TV was not working for two days, AC was also defective. Breakfast was ok though server had a bad attitude during our second day. All in all, I’d still recommend it.
Stayed 2 nights in Nov 2019

8/10 Good

Charlotte

Liked: Staff & service
A bit overpriced but convenient location
We booked a Premier Suite and overall I think it was a bit overpriced and you don’t get great value for money. The room was big and nicely decorated and it’s a 1-2 min walk from the Main Street in Siem Reap so excellent location and it’s a good enough place to stay. However, I think we were expecting a bit more luxury but it was nice enough. These are the “but...” items: the AC was on the entire time we were there at 17C and it hardly cooled the room down which meant we also got mosquitos in the room (I was bitten 4 times in one night), there are no black-out blinds and sunrise is at 5:30/6am so we ended up sleeping with eye masks, there is a school next door which like most schools in Cambodia start at 7am with teachers speaking over the loud speakers which you can hear in the room, the breakfast is a weird one - there is no buffet but instead you can choose from a picture list which is nice enough although no fruit available and there was no coffee available on the morning we stayed (although there were sachets of instant coffee in the rooms) and the next morning we went to the cafe at the end of the street. However, staff were lovely and we booked our Angkor Wat with the hotel and our driver Jim was a star! A good place to stay in siem Reap but largely overpriced for what it is.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great location very pleasant everything we asked for was taken care of and only needed to ask once
Stayed 3 nights in Oct 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great experience. Lovely staff. Good breakfast, nice pool, clean rooms. Would come back
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amaaazing, the restaurant was delicious, super close to everything and beautiful welcoming staff. Highly recommend!
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere if you want A/C
A/C died in first 6 hours while trying to cool room. Room temperature stayed above 82F / 27C throughout stay. In fact, it was cooler outside the last day. Two towels provided, however, attendant got upset when we requested more. The towels don’t dry during the day when it’s extremely humid and 82F+ in a room. The towel rack and sink fixtures were very loose and about to fall off. On the contrary, the lobby / reception was quite cool and inviting. The couch and A/C in the lobby / reception would have made a much better stay. The $30/night and 8.9 rating aren’t worth it. You can find better in Siem Reap...
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Very convenient. Near to night market. Good location
Stayed 4 nights in Mar 2019

10/10 Excellent

Yannes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
離酒吧街很近，只需5分鐘路程。附近有很多食店和按摩店，旁邊是學校，下午會很嘈吵，但下午基本上不會留在房間裡，沒什麼問題。
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Good location. The persona was great.
Stayed 2 nights in Feb 2019

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Siem Reap
Hotel was very nice and the pool was also good. Not too many sun beds but we never had a problem getting one as the pool was quiet. Room was very large which was nice.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel .nice staff. Just a few things not great. No lift/elevator.pool very small. Only 5 sunbeds. 1 family fills whole area.BREAKFAST not great. Small and not much choicr.. but nrar everywhere .pub st etc. Very helpful staff.
Stayed 3 nights in Jan 2019

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay!
Really enjoyed our stay and would highly recommend staying here while in Siem Reap. Perfect location - right off the main street and a few mins walk to the Night Market or Pub Street (but without being on Pub St). Strong wifi and air conditioning. Large room with king size bed. Staff were very friendly. Room was super clean. Nice pool for taking a dip when it gets too warm out. Breakfast was included in our room price, which we thought was already a great deal. Would definitely choose to stay here again whenever we're back in Siem Reap. Cannot recommend highly enough!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating. Lovely experience. Pool was small, but they served drinks next to it with safe ice which was fab.
Stayed 4 nights in Jan 2019

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, room comfort
Nice place near night market, and staff are very kind . Arrange transport very reasonable. Very nice and peaceful hotel to stay.
Stayed 7 nights in Nov 2018

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Amazing location close to pub street and night market . Customer service was great along with airport pickup by Tuk Tuk .
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly and helpful staff. Helped us with getting tuk tuk drivers. Place is within walking distance of Night Market and Pub Street.
Stayed 3 nights in Oct 2018