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Holiday Inn Express & Suites West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West by IHG

Exterior
Outdoor pool
Exterior
Exterior
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5420 Interstate Dr, Shreveport, LA, 71109
  • Independence Stadium
    ‪5 min drive‬
  • Willis-Knighton Medical Center
    ‪6 min drive‬
  • Bally's Shreveport Casino & Hotel
    ‪10 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Lobby

La Quinta Inn & Suites by Wyndham Shreveport Airport

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  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1141)
The price is €114
for 1 room
includes taxes & fees
8 Apr - 9 Apr
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About this property

Holiday Inn Express & Suites West by IHG

Hotel in Shreveport with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites West by IHG. During your stay, you'll be within walking distance of Mooretown Public Art Project. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 10 minutes by car from Bally's Shreveport Casino & Hotel and 12 minutes from Horseshoe Bossier City Casino
  • Pets welcome for a fee
Holiday Inn Express & Suites West by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 550 square feet (50 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites West by IHG also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Shreveport hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 292 out of 652 reviews
Rating 8 - Good. 170 out of 652 reviews
Rating 6 - Okay. 86 out of 652 reviews
Rating 4 - Poor. 50 out of 652 reviews
Rating 2 - Terrible. 54 out of 652 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deandra made our stay perfect. She went above and beyond as we were tired after a long day of traveling and delayed flights. Ay requests or needs she was available and made sure it happened. We would definitely stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not here again
Traffic toooo loud couldn’t sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Tomika, Heartland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was accommodating and nice
Stayed 3 nights in Nov 2024

2/10 Terrible

elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Over charged with no help
I am being charged 3 different prices for 1 night!! No one will help. My account was charged over $600 . This is terrible.
Stayed 1 night in Dec 2024

6/10 Okay

Kalli

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Benito

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and staff were all very warm and welcoming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cara

Stayed 1 night in Nov 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!! Everyone was helpful!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Stayed 10 nights in Nov 2024

8/10 Good

Katty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and clean.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Sink clogged. Took 10 minutes for the water to get hot in shower. The bottom of tub was stained. Front desk was friendly. Bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Rounal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashley was very nice at check-in.
Stayed 1 night in Nov 2024

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Porscha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Good night
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Will

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere, please
IHG should be ashamed of this property. Check in took nearly 45 minutes as sole staff member did not know how to use the computer system. Room was filthy with mud stains on the walls and floors and beds were made up despite being soiled and stained. Staff had to come up to change the sheets and provided a comforter without a duvet cover, leaving me to sleep with only a sheet and one clean pillow. My stay was worse than a night in jail. Never again. Better still, I paid via Hotels.com and got charged again by the property which required five (5!) calls to reach the manager for a refund on the double charge. NEVER. AGAIN.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Stayed 1 night in Nov 2024

8/10 Good

Willow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great staff, very helpful. I lost an Samsung smart watch, and they helped me searched until i found it. Awesomeness and very clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Robby

Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerks were very friendly. Hotel was clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Garland W

Stayed 2 nights in Nov 2024