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Hotel Grand Hills Shizuoka

4.0 star property

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Photo gallery for Hotel Grand Hills Shizuoka

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-1 Minamicho, Suruga-Ku, Shizuoka, Shizuoka, 422-8575
  • Shizuoka City Museum of Art
    ‪8 min walk‬
  • Shin-Shizuoka Cenova Shopping Mall
    ‪10 min walk‬
  • Shizuokashi Historical Museum
    ‪14 min walk‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪30 min drive‬

Room options

View all photos for Panoramic Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Panoramic Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Twin

In-room safe, desk, blackout curtains, iron/ironing board

Business Twin

  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Panoramic Deluxe Twin

In-room safe, desk, blackout curtains, iron/ironing board

Panoramic Deluxe Twin

  • 45 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Front of property

Shizutetsu Hotel Prezio Shizuoka Ekinan

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, (260)
The price is €307
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Shizutetsu Hotel Prezio Shizuoka Ekinan

About this property

Hotel Grand Hills Shizuoka

Shizuoka hotel in Suruga Ward with 4 restaurants and a 24-hour front desk
This hotel features 4 restaurants, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a hair salon.
Hotel Grand Hills Shizuoka offers 206 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Grand Hills Shizuoka, you're just a quick walk from Shizuoka City Museum of Art. Free WiFi in public areas, 4 restaurants, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 4 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 12 meeting rooms, and an elevator
  • Within a 10-minute walk of Shizuoka City Museum of Art and Shin-Shizuoka Cenova Shopping Mall
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 12 meeting rooms available. Hotel Grand Hills Shizuoka also features a vending machine, dry cleaning/laundry services, and a hair salon. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Shizuoka hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hotel Grand Hills Shizuoka has 4 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 2200-2600 for adults and JPY 1000-1500 for children
  • 4 restaurants
  • 1 bar

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage

Business services

  • Meeting rooms - 12

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 2600 for adults, and JPY 1000 to 1500 for children
  • Self parking fee: JPY 1200 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Century Shizuoka
Hotel Century Shizuoka
Grand Hills Shizuoka Shizuoka
Hotel Grand Hills Shizuoka Hotel
Hotel Grand Hills Shizuoka Shizuoka
Hotel Grand Hills Shizuoka Hotel Shizuoka

Hotel Grand Hills Shizuoka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 476 reviews
Rating 8 - Good. 145 out of 476 reviews
Rating 6 - Okay. 41 out of 476 reviews
Rating 4 - Poor. 13 out of 476 reviews
Rating 2 - Terrible. 7 out of 476 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Soji

Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent and staff were polite My room had a great view of a very long coast line I didn’t find much to do in the immediate area but it was very close to train / subway Top floor lounge bar is excellent too take a trip up there I was only there two nights my big complaint was the bed pillows very hard and full of grit like straw ( not sure what it was ? )
Stayed 2 nights in Nov 2024

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Clean room
Stayed 5 nights in Oct 2024

8/10 Good

Shu Hang

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall was good, we were staying at higher floor with the corner windows Panoramic room, beautiful to see the view, the only issue we have had is cleanliness, we did found some hairs across on the desk surface, sofa and bedding. Also, quite disgustingly found stains and hairs between the toilet and bidet, maybe it was a slight hidden spot, but not invisible, so I decided to clean it myself. Area was very easy to reach to JR stations, not too long walk for malls and some god choices of restaurants surrounding.
Stayed 3 nights in Oct 2024

8/10 Good

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is questionable
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Very nice views.
Stayed 1 night in Sep 2024

10/10 Excellent

Devinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room with a view.
Stayed 1 night in Aug 2024

4/10 Poor

Khaled

Disliked: Amenities, property conditions & facilities
Other then the beautiful view this hotel is in desperate need of a renovation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was spacious and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place! It’s convenient and newer than expected. Enjoyed the superb view of suruga bay too!
Stayed 2 nights in May 2024

10/10 Excellent

Meilyne

Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station. Covered walkway to hotel helps on rainy days.
Stayed 3 nights in Mar 2024

2/10 Terrible

Lutfu

Travelled with family
If you are not Japanese, better to avoid this hotel. They even charges for the water. The breakfast is just awful. Very old and not updated. They make business just to upset the customers.
Stayed 1 night in Feb 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service
Huge cockroach
The hotel is okay. A but run down. We had two rooms. There was a massive cockroach in one of them. That in itself isn’t the worst thing, but the staff didn’t seem to care much, which was disappointing. I had asked for a 12 pm checkout (as opposed to the standard 11 am) for one of the rooms but was denied.
Unwelcome roommate
Stayed 1 night in Aug 2023

8/10 Good

Harry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable and very kind and professional staff.
Stayed 1 night in Jul 2023

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service
Overall it was ok. Hotel is outdated and no gym, no pool. For the price you will think at least a gym but no. Good location.
Stayed 1 night in Jul 2023

10/10 Excellent

Earl Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Solomiia

Travelled with family
Liked: Cleanliness, staff & service
Great location and room view, but the building is kinda old, very old bathroom.
Stayed 2 nights in May 2023

8/10 Good

Dolores, Aurora

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very convenient to the train station and many amenities in the area. However, the rooms need to be updated. The cabinet door to the refrigerator was not properly connected. There were only 2 small drawers to unpack your clothes which forced you to live out of your suitcase. The carpeting was unraveling. NEEDS UPDATING.
Stayed 5 nights in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby, badly managed.
This hotel need upgrading: new carpets, paint.. It is badly managed. Despite being quite empty it doesn't let people check in before 2PM. Later the lobby fills with waiting guests. One takes a number. The understaffed desk cannot manage. The process is cumbersome and everybody is unhappy. Finally the pillows are the world's worst: filled with rice? If you like frustration stay at the Grand Hills Shizuoka. The only plus is its convenient location at the train station.
Stayed 1 night in May 2023

10/10 Excellent

JOYCE

Stayed 1 night in May 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel! Had a fantastic experience staying at this hotel in Shizuoka. The staff were great, the hotel lobby was stunning and the facilities (restaurants) were amazing. The hotel room was beautiful, spacious, lovely bathroom and very comfortable. The view was incredible, looking out to see the city and mountains. On a clear day you can see Mt Fuji. The hotel is very close to the station, great location! I will stay here again in the future.
Stayed 2 nights in Mar 2023