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Hotel New Palace

3.0 star property

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Photo gallery for Hotel New Palace

Restaurant
Exterior
Down duvets, desk, blackout curtains, free WiFi
Public bath
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
7683-18 Shingu, Shingu, Wakayama, 6470081

Room options

View all photos for Single Twin Room, Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Twin Room, Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Single Twin Room, Non Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Twin Room, Non Smoking

  • 23.0 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

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About this property

Hotel New Palace

Hotel in Shingu with a restaurant
Along with a restaurant, this smoke-free hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, a TV in a common area, and a banquet hall are onsite.
Hotel New Palace offers 93 air-conditioned accommodations with complimentary newspapers and slippers. Beds feature down comforters. 21-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel New Palace. During your stay, you're just a quick walk from Sacred Sites and Pilgrimage Routes in the Kii Mountain Range. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Sato Haruo Memoria Museum
There's a restaurant on site. WiFi is free in public spaces. Hotel New Palace also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Shingu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Hotel New Palace has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: JPY 1540 per person
  • 1 restaurant

Things to do

  • Bike rentals

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 21-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Free newspapers
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1540 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Hotel New Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 205 reviews
Rating 8 - Good. 77 out of 205 reviews
Rating 6 - Okay. 23 out of 205 reviews
Rating 4 - Poor. 1 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, amenities
L’hotel est propre. Par contre, il y a des chambres fumeurs. A cause de ca , malgré que notre chambre était non fumeur, il y avait une odeur de cigarette. Au niveau du confort, les lits ont un matelas dur. Tout de meme acceptable comme chambre pour le prix
Stayed 3 nights in Sep 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

2/10 Terrible

KIYOMICHI

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

Rson, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Rooms, 6-7 minute walk from station, the shrine and some restaurants within walking distance
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Takahiro

Stayed 1 night in Nov 2024

6/10 Okay

world

Stayed 1 night in Nov 2024

8/10 Good

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で値段もリーゾナブル
Stayed 1 night in Nov 2024

8/10 Good

Hiroya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kiyomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
熊野古道めぐり時に宿泊しました、長い階段を登り疲れた体には大浴場が有り難かったです。朝食バイキングも美味しく頂きました。
Stayed 1 night in Nov 2024

8/10 Good

Junzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

hai

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

AKEMI

Travelled with group
Liked: Cleanliness
新宮市に　泊まる
宿泊日は　ツアーバスで　団体が多かったせいか　禁煙ルームが取れず　喫煙ルームに泊まったのですが　清掃してあっても　やはり　煙草の匂いがしていました。 朝食は　チェックインの時　つけてもらい　1500円でしたが　内容的には　少し高いと思います。 友人が　送迎してくれたので　駅からのアクセスなど　全く不明ですが　食事する場所などには　遠いかな　と言う感じです。利便性を考えると　もう少し　駅近のホテルの方が良かった 気もしました。 ただ　温泉がついているのが　良かった点ですが　朝は　入浴出来ないようです。
Stayed 1 night in Sep 2024

10/10 Excellent

Genki

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

CHUN KONG

Stayed 1 night in Sep 2024

8/10 Good

yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024