XCELSIOR HOTEL AND SPA

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for XCELSIOR HOTEL AND SPA

Free minibar, in-room safe, soundproofing, free WiFi
Front of property
Front of property
Reception
Comfort Double Room | Living area

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
48 Keating Rd Police Bazar, Shillong, ML, 793001
  • India Orchidarium and Botanical Garden
    ‪9 min walk‬
  • Wards Lake
    ‪9 min walk‬
  • Bishop Falls
    ‪16 min walk‬
  • Shillong (SHL)
    ‪63 min drive‬

Room options

Luxury Suite, Hill View

  • 51.1 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Double Room

  • 20.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

XCELSIOR HOTEL AND SPA

Hotel in Shillong with a full-service spa and free breakfast
This hotel features a full-service spa, spa services, and 24-hour room service. Free weekday breakfast and free valet parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BODY SPA. Services include facials, body scrubs, and body treatments. The spa is open daily.
During your stay at XCELSIOR HOTEL AND SPA , you're just a quick walk from India Orchidarium and Botanical Garden. Features include free breakfast and free valet parking, plus a full-service spa.
  • Free full breakfast served on weekdays
  • Free WiFi
  • Free valet parking and self parking
  • Indulge with facials, body scrubs, or body treatments at BODY SPA
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake
XCELSIOR HOTEL AND SPA offers its guests a full-service spa. A business center and meeting rooms are available. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Spa services, tour/ticket assistance, and laundry facilities are also featured at XCELSIOR HOTEL AND SPA . Self parking and valet parking are free.
Guests are served free full breakfast on weekdays from 7:30 AM to 10:00 AM.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available weekdays 7:30 AM–10:00 AM
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1000 square feet)
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Spa open daily

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Local meal delivery service

More

  • Electrical adapters/chargers
  • Free newspapers
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

XCELSIOR HOTEL AND SPA Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

2.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

4/10 Poor

Uto

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024