Central hotel connected to a shopping center in Police Bazar with a 24-hour front desk
Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Other amenities include a TV in a common area and a reception hall.
Hotel Serene offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary toiletries. Accommodations offer separate sitting areas and include dining tables. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs.
With your stay at Hotel Serene, you'll be connected to a shopping center and within walking distance of India Orchidarium and Botanical Garden. Enjoy features like concierge services.
Free WiFi (speed: 25+ Mbps)
Services include a concierge, tour or ticket assistance, and luggage storage
Within a 15-minute walk of India Orchidarium and Botanical Garden and Wards Lake
As a guest of Hotel Serene, you'll find tour/ticket assistance, concierge services, and a television in a common area. The front desk is open around the clock.
Smoking is allowed in designated areas at this Shillong hotel.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and public transport
No on-site parking available
Family friendly
Dining table
Conveniences
Lockers available
Reception hall
Water dispenser
Guest services
24-hour front desk
Concierge services
Luggage storage
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Doorbell and phone notification
No lift (single-level property)
Smooth flooring in room
1 steps to reach property
Tile flooring in room
Well-lit path to entrance
More
Designated smoking areas (fines apply)
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Bath or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Entertainment
36-inch flat-screen TV
TV channels
Food and drink
Dining table
Electric kettle
More
Access via exterior corridors
Desk
Desk chair
Fireplace
Laptop-friendly workspace
Separate sitting area
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Serene
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Serene Hotel
Hotel Serene Shillong
Hotel Serene Hotel Shillong
Hotel Serene Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
6.0/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Rohit
15 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very polite and courteous, helpful too but the rooms are very small and no amenities as such