OTL Gouverneur Sherbrooke

5.0 star property

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Photo gallery for OTL Gouverneur Sherbrooke

Reception
Interior entrance
Mediterranean cuisine
Premium bedding, down duvets, memory-foam beds, in-room safe
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

Explore the area

Map
3131 rue King Ouest, Sherbrooke, QC, J1L1C8
  • Jacques-Cartier Park
    ‪5 min drive‬
  • University of Sherbrooke
    ‪6 min drive‬
  • Theatre Granada
    ‪6 min drive‬

Room options

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

OTL Gouverneur Sherbrooke

Luxury hotel with 2 hot tubs and a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
OTL Gouverneur Sherbrooke offers 126 accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at OTL Gouverneur Sherbrooke. During your stay, you'll be within walking distance of Centre d'Interprétation de l'Histoire de Sherbrooke. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Boefish, a fine-dining restaurant that serves Mediterranean cuisine
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with aromatherapy, deep-tissue massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 5 minutes by car from Jacques-Cartier Park and 6 minutes from Theatre Granada
  • Cats and dogs welcome for a fee (restrictions apply)
OTL Gouverneur Sherbrooke offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury OTL Gouverneur Sherbrooke. Free self parking is available.

This 5-star Sherbrooke hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Boefish - This fine-dining restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Boefish

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • In a nature reserve

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Tablet computer

Food and drink

  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 10 (subject to availability)
  • Crib (infant bed) fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 065822, 2025-09-30

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OTL Gouverneur Sherbrooke Hotel
OTL Gouverneur Hotel
OTL Gouverneur
OTL Gouverneur Sherbrooke Hotel
OTL Gouverneur Sherbrooke Sherbrooke
OTL Gouverneur Sherbrooke Hotel Sherbrooke

OTL Gouverneur Sherbrooke Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1303 out of 1503 reviews
Rating 8 - Good. 154 out of 1503 reviews
Rating 6 - Okay. 28 out of 1503 reviews
Rating 4 - Poor. 12 out of 1503 reviews
Rating 2 - Terrible. 6 out of 1503 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Travelled with family
Liked: Amenities, property conditions & facilities
Fantastic. Real 5 stars. Breakfast is incredible
Stayed 1 night in Jan 2025

8/10 Good

Jacques b

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Sherbrooke but slight decline
Still the best hotel in Sherbrooke, but there is a slight decline in cleanliness and service. Room was impeccable but breakfast room was lacking in cleanliness on Dec 30 2024. Floor was sticky and greassy in other places. Breakfast room staff was unwilling to add pepper to my omelet or get a pepper grinder. They wanted me to use pepper pouches instead. Staff at onelet station was neither comfortable speaking French or English. Overall, still the best hotel in Sherbrooke but be on lookout for possible changes in service and cleanliness.
Stayed 1 night in Dec 2024

10/10 Excellent

Jean-francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Christmas break
Fantastic hotel. Great facilities, modern and clean, attentive staff. Great value.
Stayed 5 nights in Dec 2024

10/10 Excellent

krzysztof

Stayed 2 nights in Dec 2024

8/10 Good

Magalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa inside the hotel. Everything accessible within the hotel - food, wine, gym…
Stayed 2 nights in Dec 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

AM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, warm welcome, best complete hot breakfast in Sherbrooke, friendly and attentive staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Guy

Travelled with family
Liked: Amenities
Clean, quiet and fantastic breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason

Stayed 4 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotwl
Stayed 1 night in Dec 2024

10/10 Excellent

DANIEL

Stayed 1 night in Dec 2024

8/10 Good

Daisy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gerard

Travelled with family
Staff was exceptional. Rooms were very clean. Lobby is gorgeous with all the chandeliers. Breakfast has lots of choices. We did not visit the restaurant but heard it was excellent. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Everything was spotless. The little extras like robes and slippers were a nice touch. The breakfast buffet was good, but not great (though the omelettes to order were good.) The on-site restaurant is very good, but expensive. The room was a bit on the small sode but very well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Enza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and professional staff. Complete breakfast with many choices for everyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in Sherbrooke, might be the least budget option, but quality and service is very good.
Stayed 1 night in Dec 2024