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The Britannia Inn Hotel

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December 2024
January 2025

Photo gallery for The Britannia Inn Hotel

Front of property – evening/night
TV
Free WiFi
Property grounds
Thai cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
Westbury, Sherborne, England, DT9 3EH
  • Sherborne Abbey
    2 min walk
  • Sherborne Museum
    3 min walk
  • Global Images Gallery
    5 min walk
  • Yeovilton (YEO-Royal Naval Air Station Yeovilton)
    20 min drive

Room options

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Single Room, Private Bathroom

  • Sleeps 1
  • 2 Twin Beds

Deluxe Ensuite Apartment with Bath-Street View

  • Sleeps 6
  • 3 Double Beds

Family Quadruple Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

About this property

The Britannia Inn Hotel

Inn in Sherborne with a restaurant and a bar
Along with a restaurant, this smoke-free inn has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a porter/bellhop are onsite. Housekeeping is not available.
The Britannia Inn Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at The Britannia Inn Hotel, you're just a quick walk from Sherborne Abbey. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Thai cuisine while dining at The Sherborne Thai
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Sherborne Abbey and Sherborne Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Britannia Inn Hotel also features tour/ticket assistance, a garden, and a porter. Self parking is free.

This Sherborne inn is smoke free.

The Sherborne Thai - This restaurant specializes in Thai cuisine.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Sherborne Thai

Guest services

  • Luggage storage
  • No housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Britannia Inn Hotel Sherborne
Britannia Sherborne
Britannia Inn Hotel Sherborne
Britannia Sherborne
Inn The Britannia Inn Hotel Sherborne
Sherborne The Britannia Inn Hotel Inn
Inn The Britannia Inn Hotel
The Britannia Inn Hotel Sherborne
Britannia Inn Hotel
Britannia
The Britannia Inn Hotel Inn
The Britannia Inn Hotel Sherborne
The Britannia Inn Hotel Inn Sherborne

The Britannia Inn Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 17 out of 59 reviews" "
Rating 4 - Poor. 7 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed Down Not Told
I was not informed that my hotel had closed down prior to arriving at 2200 in a small town with nowhere to stay. Luckily I was able to find local accommodation!
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
I booked a room over a year in advance as we were going to a wedding close to the inn. It cost £120. On checking in I thought the property looked very run down, and the breakfast had now been downgraded to “continental”, although I had paid for full English. Our room was clean and bed comfortable but shower had mildew iinside and soap was left from previous visitor! In the morning we went to grubby breakfast room which offered instant coffee, cereal and dubious sliced bread. We left to go out for breakfast. There was no staff In the building and when I needed to contact staff on the emergency number nobody answered the ‘phone. Disgracefully over priced and looks as though it hasn’t been painted or cleaned for decades. Unusual compared to other Sherborne properties.
Stayed 1 night in Aug 2019

4/10 Poor

Sheila

Disliked: Staff & service, property conditions & facilities, room comfort
Stressful and disappointing experience.
Great difficulty in checking in. Owners away and left wrong number on answer-phone. Correct one appeared on paper in window some hours late. Serve yourself breakfast but no milk for cereals, and very limited other items. The room was clean, spacious and well-appointed. The overall condition was of the place was poor.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel - now called "Maddogs" - was very conveniently placed. The room was adequate. However, I was not prepared when Breakfast was an entirely "do-it-yourself "! There were two sliced loves, a choice of serials, orange joice were no staff on the premises,
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No parking and nothing for breakfast. Otherwise a pleasant experience. Some confussion when it came to pay the bill
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and eager to help. The breakfast was great- made to order! The only part of my stay that was disappointing was that it wasn’t made clear to me that I needed to pre-arrange entry to the property on a Monday because the pub didn’t open until 5pm. Luckily, I had an alternative place to catch a bit of sleep after a red eye flight. Other than that, was very comfortable and clean.
Stayed 2 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Great location.
This is a typical old British pub in a great location in historical centre.The rooms have been renovated very comfortably as well.It has a friendly atmosphere.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitllity and service, very welcomming and willi ng to help you in any manor possible to ensure a good stsy
Stayed 1 night in May 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good and the surrounding area is absolutely stunning. Would have preferred to have the private bathroom in the room but other than that everything was fine.
Stayed 2 nights in Apr 2019

6/10 Okay

Lesley

Disliked: Staff & service
Xmas 2018
Xmas break seeing family booked early very disappointed on arrival was told there was no breakfast as the Britannia was closed all over Christmas yet my booking clearly states breakfast included we were the only people staying there we were given £30 refund but was still charged £160 if the management had emailed me and explained the change in circumstances we would have made other arrangements so we where left to our own devices would not recommend going to stay there at Christmas very unprofessional and not the way to run a b/b you are either open or closed unacceptable.
Stayed 2 nights in Dec 2018

8/10 Good

John, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in centre of town
Was made very welcome. Had very good food but service was a bit slow on Saturday evening.
Stayed 1 night in Sep 2018

10/10 Excellent

Richard, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I had never stayed here before so didn't know what to expect. I was pleasantly surprised. I was greeted straight away in a friendly helpful manner. My room was very comfortable at the front . Slept very well in a comfortable bed. Usual facilities tea coffee etc. WiFi with a good signal strength. I was upgraded to a twin room with en-suite bathroom which was small but big enough. There was no hot water coming from the wash basin tap and the shower head sprayed water from its side. But these are minor points which will I am told will be rectified in the near future as the hotel is being refurbished at this time. The coked full English breakfast was plentiful and well cooked and presented. Overall a very enjoyable stay.
Stayed 1 night in Aug 2018

6/10 Okay

Mike, Gerrards Cross

Liked: Cleanliness, staff & service
Well located
Warm and friendly welcome - room was adequate but tired and rather hot overnight. Excellent breakfast. Well located. No parking. We were only staying one night and it was fine for that purpose.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it!
Great place, really good value, lovely town/location and very nice people.
Stayed 1 night in Mar 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was in a very good position for the town,it will be superb when the improvements are finished. We would stay there again.

4/10 Poor

Nellie, Sussex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold. Lack of cleanliness. Good location
No loo roll, had to go searching to find some in another room (no staff around to ask). No heating in bathroom (it was February) , had to find someone to ask for heating in bedroom (which then went off). Bathroom and shower mouldy. Carpets need a good clean. Uncomfortable bed. No bar available due to building work. Didn't bother with breakfast - overall cleanliness didn't bode well for kitchen. Hotel now renamed Mad Dog. Chef there made a note of my concerns at the time and seemed genuinely concerned.
Stayed 1 night in Feb 2018

6/10 Okay

Tallrobbie, Cornwall

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom needs an overall
This is a very friendly hotel in a good location. Bedroom was comfortable and clean. Heating came on and room became hot and stuffy. Bathroom shower cubicle, tiles and sink surround had a lot of black mould/mildew. Real shame as a little bit of investment and cleaning in the bathroom would change the whole room.
Stayed 1 night in Nov 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding small inn.
This is an excellent small inn conveniently located in the center of Sherborne. The staff were exceptionally friendly and helpful, the food was excellent and our room and bathroom very comfortable. We have no hesitation in highly recommending the Britannia Inn.
Stayed 3 nights in Oct 2017

8/10 Good

SG, Sussex

Liked: Cleanliness, staff & service
Good for a short stay but don't expect luxury ....
We found the Britannia welcoming and convenient to the Abbey and the town centre. The staff were both welcoming and very friendly. The beds were clean and comfortable, shower room clean with a good hot shower.( Staff had to be asked twice however for some soap for hand washing ) Noise from the WC and basin waste disposal system was appalling and neither could be used at night. Tea and coffee supplies were ample - pity about UHT milk cartons but normal I suppose.The room was a bit cramped and clothes hanging rail was both behind the exit door and over the kettle and tea making space! This seemed potentially dangerous to our eyes. Slept well except for rowdy lads playing football outside the inn after the drinking time had finished. The cooked breakfast was good but ' help yourselves to cereals and juice' would have helped us locate what was on offer. Breakfast was plentiful but served in the bar area with a very shabby floor on the first morning and the restaurant on the second. Parking was possible outside but restricted within certain hours - we parked elsewhere and had to wheel our luggage from some distance away. If we needed to we might stay again but only at favourable rates. We would not recommend to friends because of the parking and toilet noise at night.
Stayed 2 nights in Aug 2017

10/10 Excellent

mark, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Fantastic customer service and good selection of beer. Breakfast was top quality. Relaxing atmosphere.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
there isn't really any parking; wifi almost non existent; over priced for the state of the room, can't get a VAT invoice or receipt, excellent location for visiting Sherborne, the "private bathroom" is down a corridor, food is generally awesome
Stayed 2 nights in Jun 2017

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Fai9alTB, FB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
The Britannia Inn was lovely and just overall, a great stay in Sherborne, and I loved it, the staff were friendly and very helpful with a lot, made you feel welcomed as if it was your own home, definately I place I would stay again