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Novotel Shenzhen Watergate

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Shenzhen Watergate

Exterior
Superior Room, 1 Queen Bed, City View
View from room
Exterior detail
Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Shenzhen Museum
    3 min walk
  • Huaqiangbei
    6 min walk
  • Shenzhen Grand Theater
    6 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    36 min drive

Room options

View all photos for Superior Room, 2 Single Beds, City View

Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (116)
The price is €91
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

About this property

Novotel Shenzhen Watergate

Hotel with free parking, a short walk to Huaqiangbei
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel Shenzhen Watergate offers 142 air-conditioned accommodations with iPod docking stations and free minibar items. LED televisions come with satellite channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Novotel Shenzhen Watergate, you're just a quick walk from Huaqiangbei. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by foot from Huaqiangbei and a 3-minute drive from Dongmen Pedestrian Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1399 square feet (130 square meters) and includes conference space. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel Shenzhen Watergate. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Pin Fang - This buffet restaurant serves breakfast, lunch, and dinner.
Tang Gong - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 108 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1399 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Shenzhen Watergate

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 169 out of 618 reviews" "
Rating 8 - Good. 308 out of 618 reviews" "
Rating 6 - Okay. 88 out of 618 reviews" "
Rating 4 - Poor. 37 out of 618 reviews" "
Rating 2 - Terrible. 16 out of 618 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tsun Fai John

Stayed 1 night in Jul 2024

10/10 Excellent

thiam choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Derrick

Stayed 1 night in May 2023

6/10 Okay

Yanfei

Travelled with family and small children
Liked: Staff & service
Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.
Stayed 1 night in Sep 2021

4/10 Poor

yim hung

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not helpful at all
Stayed 4 nights in Dec 2020

8/10 Good

Dean, Edmonton

Travelled with family, Travelled with partner
Liked: Cleanliness
The hotel has a good location near Hongling metro station and Grand Theater Metro Station. There is a mall nearby and the room is very comfy. We didn't like the smoky smell in the hallways/elevators and that the pool was closed in July 2020.
Stayed 3 nights in Jul 2020

8/10 Good

HAMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

SHUGUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

CHAK KAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Aurelien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.
Stayed 1 night in Nov 2019

8/10 Good

Michael, Singapore

Liked: Cleanliness, staff & service
Near 2 mrt stations as well as bus stations. Near banks as well. Swimming pool under repair.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mary, Canada

Travelled with partner
Liked: Cleanliness, staff & service
Close to MTR, shopping mall and variety of restaurants.
Stayed 14 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were only there for one night. Hotel was clean, comfortable and the buffet breakfast was very good. Location right in the city centre.
Stayed 1 night in Oct 2019

6/10 Okay

Leylian

Service not very good and not really clean
Stayed 7 nights in Oct 2019

6/10 Okay

Patricia

Stayed 1 night in Aug 2019

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great location, big shopping mall within 8 minutes on foot and subway, bus are not far. Very clean, good amenities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, surrounded by local market and supermarket! Nice room and bed~ Would like to come back
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It’s a little out dated. But over all the rooms was spacious and clean. Location is pretty good close to all the shopping.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ashraf

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
It was great stay with one only concern regarding the restaurant, they need to have well speaking English person to take orders, I called twice with difficulty understanding my order they had to switch me to the receptionist. Otherwise the hotel is very nice
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Need to locate the subway location and how it is link to rest of Shenzhen. Could be cheaper
Stayed 1 night in Apr 2019