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Mandarin Oriental, Shenzhen

5.0 star property

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Photo gallery for Mandarin Oriental, Shenzhen

Bar (on property)
Skyline View Suite
Twin Room (Skyline View)
Bar (on property)
7 treatment rooms, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Gym

Explore the area

Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen Convention and Exhibition Center
    ‪5 min drive‬
  • Dongmen Pedestrian Street
    ‪8 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room

Premier View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite

Oriental Suite

  • 190 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room

Club Skyline View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Suite

Mandarin Suite

Mandarin Suite

  • 190 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite

Skyline View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 400 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View)

Twin Room (Skyline View)

  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mandarin Oriental, Shenzhen

Luxury hotel with 8 restaurants connected to the convention center in Shenzhen
Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.
With your stay at Mandarin Oriental, Shenzhen, you're connected to the convention center and just a quick walk from Shenzhen Central Park. You'll find features like free WiFi in public areas and free self parking, plus 8 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Chinese cuisine while dining at The Bay by Chef Fei
  • Self-serve breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at The Spa at Mandarin Oriental Shenzhen
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Huaqiangbei and 8 minutes from Dongmen Pedestrian Street
Mandarin Oriental, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. The luxury Mandarin Oriental, Shenzhen also features spa services, concierge services, and laundry facilities. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:30 AM.
The Bay by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
TAPAS 77 - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
RIN - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
OPUS 388 - This restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Bazaar 叁餐 - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Pui Tak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tuomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

feng ni

Stayed 1 night in Sep 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pik Wa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

J Y M

Stayed 1 night in Mar 2024

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi service has to be improved.
Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023