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L'Hermitage Hotel Shenzhen

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'Hermitage Hotel Shenzhen

Exterior
Terrace/patio
Lobby
Superior Room, 1 King Bed
Business Suite, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
No. 3031 Nanhai Boulevard, Nanshan District, Shenzhen, 518052
  • Xin'an Nantou Ancient City
    1 min walk
  • Shenzhen University
    11 min walk
  • Window of the World
    5 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

L'Hermitage Hotel Shenzhen

Luxury hotel connected to a shopping center in Nanshan with 3 restaurants
3 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
L'Hermitage Hotel Shenzhen offers 177 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the overall property condition at L'Hermitage Hotel Shenzhen. During your stay, you'll be connected to a shopping center, and just a quick walk from Xin'an Nantou Ancient City. Enjoy features like free WiFi in public areas, plus 3 restaurants and a gym.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at Orchid Pavilion
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 11 minutes by foot from Shenzhen University and a 5-minute drive from Window of the World
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, barbecue grills, and tour/ticket assistance are also featured at the luxury L'Hermitage Hotel Shenzhen. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Orchid Pavilion - This restaurant specializes in Chinese cuisine.
Muse - This restaurant serves breakfast, lunch, and dinner.
Matsudo - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 30 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 128 per person
  • 3 restaurants
  • 1 bar

Restaurants on site

  • Orchid Pavilion
  • Muse
  • Matsudo

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L'Hermitage Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 330 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 330 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

L'Hermitage Shenzhen
L'hermitage Shenzhen Shenzhen
L'Hermitage Hotel Shenzhen Hotel
L'Hermitage Hotel Shenzhen Shenzhen
L'Hermitage Hotel Shenzhen Hotel Shenzhen

L'Hermitage Hotel Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 184 reviews" "
Rating 8 - Good. 67 out of 184 reviews" "
Rating 6 - Okay. 9 out of 184 reviews" "
Rating 4 - Poor. 3 out of 184 reviews" "
Rating 2 - Terrible. 2 out of 184 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chor Yew Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet & safe area. Staffs are friendly & helpful. Level 8 room cleaning lady is accommodating & doing an excellent job. Great work.
Stayed 4 nights in Jun 2024

6/10 Okay

Matt

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fidela Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and spacious room! Usually I don’t trust the hotel’s own photos on booking apps, but this one looked exactly as is, very presentable. The bathroom was big with a lovely bathtub and window to bedroom which made it feel nice and open (with blinds if privacy is needed) and a separate, strong shower. Water pressure perfect and hot water all day. Most of the staff spoke English and were very helpful, friendly and accommodating! Only downside was the mattress felt a little like it was sinking in the middle (not too firm or maybe a little old) but it was still a comfy sleep if I shuffled to the side. And the location is a little far from attractions/ restaurants/ shops but it’s easy enough to get a taxi or DiDi to wherever you need to go. I would definitely stay here again.
Stayed 3 nights in Mar 2024

8/10 Good

Celine

Stayed 1 night in Feb 2024

2/10 Terrible

yanshuang

Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

kelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Kerim Omer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Wing

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are way too dark, bad lighting facilities, can barely see stuff. The shower gel and those are not the brand it shows on Expedia
Stayed 1 night in Dec 2019

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

VIVIEN F Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy hotel
Stayed 2 nights in Aug 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen work trip
Spent a few days here this week, its kind of a trip back to the 90s decor wise but apart from the first room smelling a damp I enjoyed the stay. English speaking staff are super friendly and go beyond attentitive. Breakfast buffet was adequate but not expansive with healthy options.
Stayed 1 night in Jul 2019

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five-Star Feel
I was absolutely blown away by the experience and amenities at a hotel and would recommend this to anyone looking for a five-star feel in a relatively up and coming fresh district in China. The rooms had super comfy bath areas and reminded me of something you would find JW Marriott for Mandarin hotel - Just wow. The breakfast buffet could improve a bit with its Western selections however, it certainly did not disappoint when it came too much of the local staple foods and quality was certainly good. The gym facilitiy was also a plus with an included dry sauna which made it very inviting for me the next time I stay. Overall: a great stay and will recommend it to others , and look to stay here again in the future.
Stayed 1 night in Jun 2019

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Steffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern&clean hotel. But need to improve in service
This hotel building and interior were very good, modern, and clean. The staff was quite helpful in helping us finding places to go. For breakfast, the food is quite various and tasty, also the nice things was the chef was willing to cook speacial meal for my vegetarian husband. The drawbacks, however, they charged my 3-year-old daughter for the breakfast. It costs around RMB 51 if I’m not mistaken. It’s not much, but still, I never been charged before in any 5-star hotels for my kids’ breakfast. One more quite silly thing I guessed, remember not to bring their laundry bag when you checked-out because they will charge you RMB 50. In most hotels it was given for free but not this one.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at L'Hermitage. The staff were super helpful, one of the best hotel stays I have experienced. The room was comfortable, clean and well maintained and the bed was as comfortable as you can get. It is located near Shenzhen University in a suburban street with plenty of shops (convenience store, dry cleaner and restaurants/fast food etc.) within close walking distance. 20 minute taxi ride to most city center locations and only 10 minutes from a major shopping center filled with restaurants, cafes and world famous brands.
Stayed 4 nights in Feb 2019

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable room, reliable wifi, very helpful staff.
Stayed 3 nights in Jan 2019

10/10 Excellent

Alison, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with excellent servvice provided by the staff~ Room is neat, tidy and clean~ Comfortable and accessible~
Stayed 1 night in Jan 2019