Hilton Garden Inn Shenzhen Bao'an

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Shenzhen Bao'an

Exterior
Reception
Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
No. 529 Xin Sha Road, Bao An District, Shenzhen, Guangdong, 518125
  • Shajing Citizen Square
    3 min drive
  • Sanpin Cultural Square
    4 min drive
  • Quwei Botanical Garden
    5 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    20 min drive

Room options

Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King, Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hilton Garden Inn Shenzhen Bao'an

Pet-friendly hotel connected to a shopping center in Bao'an with 3 restaurants
This hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service. Housekeeping is available on request.
Hilton Garden Inn Shenzhen Bao'an offers 222 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the overall property condition at Hilton Garden Inn Shenzhen Bao'an. During your stay, you'll be connected to a shopping center, and within walking distance of Shajing Citizen Square. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Shajing Citizen Square and a few minutes from Sanpin Cultural Square
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Shenzhen Bao'an. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Noodle Bar - Onsite restaurant.
Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CNY 113 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Noodle Bar
  • Lobby Bar

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 113 per person
  • Pet deposit: CNY 1000 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Garden Inn Hotel Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Bao'an Hotel
Hilton Garden Inn Bao'an
Hilton Garn Inn Bao'an Hotel
Hilton Garden Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao An
Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Shenzhen Bao'an Shenzhen
Hilton Garden Inn Shenzhen Bao'an Hotel Shenzhen

Hilton Garden Inn Shenzhen Bao'an Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 376 reviews" "
Rating 8 - Good. 156 out of 376 reviews" "
Rating 6 - Okay. 34 out of 376 reviews" "
Rating 4 - Poor. 6 out of 376 reviews" "
Rating 2 - Terrible. 5 out of 376 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

vinh sau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, but wish the staff can understand Cantonese and speak English.
Stayed 1 night in May 2024

6/10 Okay

Hysene

Disliked: Staff & service

10/10 Excellent

Rahul

Stayed 3 nights in Dec 2023

10/10 Excellent

Shuangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but not very walkable
Stayed 2 nights in Apr 2023

10/10 Excellent

Hensl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton Garden Inn is even better than US based Hiltons. Very clean and well managed. Walmart and lots of restaurants are within 50 meters. The subway line 11 is about a 10 minute walk.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Fitness center & self laundry (need to pay) are available. The lighting in the room is a bit dark. Shopping mall & restaurants are nearby, good location
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2020

10/10 Excellent

King Chee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Will always come back!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Santosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I had a layover and stayed only one night, but I will definitely stay here again. The bed was comfortable, the room was clean, spacious, and comfortable. The young lady at the front desk was extremely helpful, patient, and friendly. The customer service alone was enough to make me come back to this hotel
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities
Western hotel food was poor. Bottle water was poor quality and had a strange smell. Internet service was extremely poor.
Stayed 10 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Good hotel but area is far and a little inconvenient. Service is okay and they speak relatively ok English.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more things to do around the hotel.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not the best location.
The quality of the hotel is great for its price. However, it isn’t the best location. There is a Walmart and mall next door but the shops and restaurants aren’t that interesting. We ended up taking a taxi to the Kingkey Banner mall both days for our meals.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
This is reasonable hotel that I stayed for BZ trip in Baoan area.
Stayed 1 night in Jul 2019

8/10 Good

Sammy, United States

Business traveller
Liked: Staff & service
Smoking smell in lobby. Elevator is slow. Can get busy in front of hotel for car parking.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was not good at all...but the Suite is fine....good location...and internet is very bad
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. New, clean, hotel with friendly staff. Hotel in relatively nice area and easy access from Metro.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean hotel in a nice center of attraction.
Stayed 2 nights in Sep 2018

8/10 Good

Burm, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and clean room. Street food close by and shopping mall
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018