Grand Chu Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Chu Hotel

Exterior
Concierge desk
Lounge
Business Room, 1 King Bed
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
9003 Binhe Avenue, Futian District, Shenzhen, Guangdong, 518000
  • Coco Park Shopping Center
    2 min drive
  • 金盛肠粉王
    10 min walk
  • Shixia Station
    16 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    31 min drive

Room options

Deluxe Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Business Room, 1 King Bed

  • 40 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Standard Room, No Windows

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Grand Chu Hotel

Shenzhen hotel in Futian with a full-service spa and a nightclub
Along with a full-service spa, this hotel has a restaurant and a nightclub. WiFi in public areas is free. Other amenities include a steam room, spa services, and 24-hour room service.
Grand Chu Hotel offers 217 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Yingtiange Sunan Centre. Services include massages and body treatments.
During your stay at Grand Chu Hotel, you'll be within walking distance of Shenzhen Convention and Exhibition Center. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast offered for a fee
  • Wired Internet in some public areas for a fee
  • Indulge with massages or body treatments at Yingtiange Sunan Centre
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a steam room
  • Just a 3-minute drive from Shenzhen Convention and Exhibition Center and a few minutes from Huanggang Border Crossing
Grand Chu Hotel offers its guests a full-service spa and a steam room. There's a restaurant on site. A business center and meeting rooms are available.

WiFi is free in public spaces. A nightclub, spa services, and tour/ticket assistance are also featured at Grand Chu Hotel.

Guests can enjoy buffet breakfast for a fee.
Grand Chu Hotel has a restaurant serving breakfast, lunch, and dinner.
Personable Restaurant - This buffet restaurant serves breakfast only.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CNY 38 for adults and CNY 38 for children
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Personable Restaurant

Things to do

  • Full-service spa
  • Nightclub
  • Shopping
  • Steam room

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Private bathroom

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Safe

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 38 for adults and CNY 38 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chu Hotel
Grand Chu
Grand Chu Hotel
Grand Chu Hotel Shenzhen
Grand Chu Shenzhen
Chutian Hotel Shenzhen
Grand Chu Hotel Hotel
Grand Chu Hotel Shenzhen
Grand Chu Hotel Hotel Shenzhen

Grand Chu Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 47 reviews" "
Rating 8 - Good. 19 out of 47 reviews" "
Rating 6 - Okay. 14 out of 47 reviews" "
Rating 4 - Poor. 6 out of 47 reviews" "
Rating 2 - Terrible. 5 out of 47 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hang Chung

Disliked: Property conditions & facilities

4/10 Poor

bright

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
service terible, taxi can not drive in, with laggage, i have to bring up via stairs. no hotel staff help

8/10 Good

Max, Ningbo

Liked: Room comfort
Nice staff but off the beaten track
Good news, the bed is soft and the service is great, not so good news, the Hotel has a KTV club (karaoke) which is loud and the corridors are also noisy into the early hours of the morning. Worst news, the Hotel is on "the wrong side of the tracks" which is to say that it is on the far side of a motorway Clover junction from where the night life/ bars / restaurants are. Taxi drivers don't like to take you there as they get lost and walking the couple of miles could be very confusing too.

8/10 Good

David, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Good!

8/10 Good

linna, indonesia

Liked: Staff & service
the goods choice
its suitable for business trip,

8/10 Good

LINNA, INDONESIA

Liked: Staff & service
GOOD QALITY
I WILL STAY AGAIN IF HAVE BUSINESS TRIP

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Room was clean.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

TEA, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare...
If you'r e not chinese or speak chinese avoid this place

4/10 Poor

viki

Disliked: Staff & service
hotel in business building
I dont mind so much but this hotel just for one night stay can be , nothing lse over there

8/10 Good

Mr Hong Kong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfy Room but need Chinese language skills
The Grand Chu hotel is located in the central area of Futian ... no train stations nearby, but many taxis passing by and easy access to all other parts of Shenzhen. The rooms themselves are very clean and modern, including the bathroom. Not extremely large (about 25m^2) but comfortable for a single person staying, and the bed was soft and comfortable (a rarity in China). Maybe because there was no window room, the room felt damp after a shower, even with the airconditioning turned on. Most of the staff spoke limited (ie. none) English but I had limited mandarin skills which was fine.

2/10 Terrible

Jocelyn, Valencia, Santa Clarita, CA 91355, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
I paid USD160 a night for this place and expect a decent place to stay overnight. Needless to say, I was extremely disappointed. Expedia rated this place as 4 stars. I would give this place 1 star just because the staffs were helpful. My room came with a box spring and 1 inch thick mattress. Dirty shower/bathroom. No condiment, you will have to pay CNY10 which is not much, about USD1.60. Also, i found a cockroach on the floor. This place disgusts me and I will not come back to the same hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall location is ok.
This is the first time I stay in such namely a 4 star hotel, I have book 4 rooms and stayed for 3 days, All our friends was very totally not satisfied with the lift, we stayed at the 7th floor and 11th floor, just can't imagine we were in hurry but the lift never stop at our floor, waited for 20mins, overall only the room is ok, at the chinese restaurant all staffs atitude need to be well train, they are very rude. I will never come back to stay in this hotel, we can rate them not even 1 2star.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
I stayed in Shenzhen Jan 2013 for three nights. This hotel was quite nice, comfortable, and in a great location not far from Coco Park. Very clean and modern. Not much english spoken, but not an issue for me. I would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Reid, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, but not central
A soft bed is hard to find at a decent price in China. This place had that going for it. While the carpet was pretty filthy, the room was otherwise spotless, the internet was fast. Unfortunately I found the room a bit noisy. All in all, this is one of the better hotels I've stayed at in China.

10/10 Excellent

Terry, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Grand Chu
I had a great time in Shenzhen with my fiancee. Everyone needs to be aware that Shenzhen does get cold at times during the winter and NO Hotel, including the Grand Chu, has heat. I can't knock Grand Chu for not having heat because NO building has heat. I highly recommend the Grand Chu BUT I advise you to not visit Shenzhen during the winter.

8/10 Good

Sergey, Moscow

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great rooms and terrible lobby
I've lived at delux room and it was great. Clean, well-equipped, convenient. But hotel's lobby is simply terrible. Always noisy, no place to sit, no currency exchange at the reception, office building entrance at the same place. Located in 15 minutes by walk from COCO park, right on the Binhe boulevard, one of the busiest road in Futian district. There are many shops, restaurants and services behind the hotel, but they are really local style, I could never stay there. Ren Ren Le supermarket is 3 min away and very nice, clean and not expensive sauna is on the -1 floor of same building, the entrance is on the back side of the hotel.

8/10 Good

Chun Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KA WENG, 香港

Liked: Room comfort
平平庸庸
前台服務生似是新人 要等很久 碰巧酒店裝修 早上8點準時開工 酒店外觀不算新 但房間是挺舒適的

8/10 Good

wai fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
酒店年代太久,设施不全
这个价格不值,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

63071686

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort