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Felicity Hotel Shenzhen

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Felicity Hotel Shenzhen

Interior entrance
Superior Suite
Hallway
Bar (on property)
Seasonal outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Gym

Explore the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010
  • Luohu Commercial City
    2 min walk
  • 小南洋东北餐厅
    7 min walk
  • Shenzhen Station
    1 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    42 min drive

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed

Executive Deluxe Room 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View

Deluxe Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View

Deluxe Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View

Deluxe Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite

Executive Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View

Superior Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep King Room

Healthy Sleep King Room

Healthy Sleep King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View

Deluxe Room 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Healthy Sleep Twin Room

Healthy Sleep Twin Room

Healthy Sleep Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

Superior Room 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View

Superior Room 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

Superior Room 2 Twin Beds, River View

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Sunshine Hotel Shenzhen

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (577)
The price is €68
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Sunshine Hotel Shenzhen

About this property

Felicity Hotel Shenzhen

Central Shenzhen hotel connected to a shopping center, steps from Luohu Commercial City
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Felicity Hotel Shenzhen offers 514 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
With your stay at Felicity Hotel Shenzhen, you're connected to a shopping center and just a quick walk from Luohu Commercial City. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a porter
  • Onsite recreation includes a gym and a sauna
  • Steps from Luohu Commercial City and 7 minutes by foot from Luohu Port
  • Airport shuttle service available for a fee
Felicity Hotel Shenzhen offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

6 meeting rooms and limo/town car service are available. A library, gift shops/newsstands, and a garden are also featured at the business-friendly Felicity Hotel Shenzhen. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Felicity Hotel Shenzhen has 2 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 7:30 AM to 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CNY 108 for adults and CNY 108 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting services
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Felicity Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: CNY 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Felicity Hotel Shenzhen offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in July and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Felicity Hotel Shenzhen
Felicity Shenzhen
Hotel Felicity Shenzhen
Felicity Hotel Shenzhen Hotel
Felicity Hotel Shenzhen Shenzhen
Felicity Hotel Shenzhen Hotel Shenzhen
Best Western Premier Shenzhen Felicity Hotel

Felicity Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 1000 reviews" "
Rating 8 - Good. 489 out of 1000 reviews" "
Rating 6 - Okay. 185 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Calum

Dated
The room was absolutely insane. Dated, like the rest of the hotel. Genuinely looks like it hasn't been renovated in at least 40 years, if not more. It is a very very convenient location, about 5-8 minute walk to the train station, and it has a 7 eleven inside, but that's about it. Would return if I had an early train as I did on this occasion, but by god if I was staying in Suzhou for any length of time for purposes other than getting a 6:30 train, I'd give this hotel a miss. Creepy.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice clean
Stayed 4 nights in Jul 2024

10/10 Excellent

Anita

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel room nice, service excellent. Only thing is walking distance is not a convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Wai Kan Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
酒店硬件比較舊
Stayed 1 night in May 2024

6/10 Okay

Jacqueline

Stayed 3 nights in Apr 2024

10/10 Excellent

Dan

Stayed 2 nights in Mar 2024

6/10 Okay

Mohindrakumar

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Chenggang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Yao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location, good service , good value
Stayed 2 nights in Dec 2023

10/10 Excellent

Say Seng

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

4/10 Poor

JOSEPH, orem

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

8/10 Good

Hans

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Wai Kit

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Norman, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Nabil

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Andrew, Keaau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Yao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This one is okay for us
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

SUN HO DAVID

Travelled with family
Liked: Staff & service
Room condition
The room and bath towel has bad odour. The toilet flush is choked though the recovery was ok
Stayed 3 nights in Aug 2023

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visitor
Have stayed at this property before and since 1st visit property has improved great location
Stayed 4 nights in Jul 2023