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Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5.0 star property

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Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Front of property
Exterior
Suite, 2 Bedrooms, Club lounge access
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪6 min walk‬
  • International Foreign Trade Center
    ‪10 min walk‬
  • The MixC Shopping Mall
    ‪17 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor, Living & Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed (High Floor, Living & Dining Areas)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Club lounge access

Suite, 2 Bedrooms, Club lounge access

Suite, 2 Bedrooms, Club lounge access

  • 192 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Club lounge access

  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Club lounge access

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, down duvets, in-room safe, desk

Suite

  • 64 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed (Living and Dining Areas)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed (Living and Dining Areas)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Club lounge access (High Floor)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Jetted Tub

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1007)
The price is €89
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Shangri-La Shenzhen

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Luxury hotel with a full-service spa and a health club
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers 312 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Yuan Spa has 10 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG. During your stay, you're just a quick walk from Dongmen Pedestrian Street. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at Fortune Court Chinese
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials, or massages at Yuan Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by foot from Dongmen Pedestrian Street and a 4-minute drive from Huaqiangbei
  • Airport shuttle service available for a fee
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 9257 square feet (860 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Fortune Court Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Prego Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.
Brew House - This brewpub serves breakfast, lunch, and dinner.
Vienna Cafe - Onsite café.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 170 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Brew House
  • Vienna Cafe

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (9257 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 99
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • DVD player
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 233.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 717 reviews
Rating 8 - Good. 274 out of 717 reviews
Rating 6 - Okay. 53 out of 717 reviews
Rating 4 - Poor. 14 out of 717 reviews
Rating 2 - Terrible. 13 out of 717 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staffs
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Spacious, good location, clean,
Stayed 1 night in Nov 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Siu Ming Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and easy to find MTR station. The indoor swimming pool quite small but good for any season.
Stayed 2 nights in Jun 2024

8/10 Good

Chui Yee

Travelled with family
Liked: Cleanliness, staff & service
Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness.
Stayed 1 night in Apr 2024

10/10 Excellent

Kai Yen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team esp Eason, Thompson. Larry n the 2 ladies on duty were very helpful n friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and care to ensure flawless stay,
Stayed 3 nights in Mar 2024

8/10 Good

NORMAN, TROY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical of late 90s early 00s luxury hotel in China. A little dated design wise but comfortable and good value

10/10 Excellent

Abubaker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience and excellent service
Exceptionally clean and comfortable stay at the Crowne Plaza Hotel&suites Landmark Shenzhen. We would highly recommend this hotel to anyone visiting the area. Conveniently located close to Laojie and Guomao metro station as well as the famous Dongmen street Market. Staff are extremely helpful particularly Katherine Luo who was always happy to go the extra mile. Thanks you for a pleasant stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Boon Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of the hotel room. Easy walk to station and shops. The staffs are very friendly and helpful. Will stay here again on my next trip.
Stayed 4 nights in Dec 2023

10/10 Excellent

Yin

Liked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2023

4/10 Poor

Fran

Travelled with family, Business traveller
During the night shift nobody speaks or understands English nor even the manager.
Stayed 1 night in Oct 2023

10/10 Excellent

Boon Leong

Stayed 1 night in Sep 2023

10/10 Excellent

George

Stayed 2 nights in Jun 2023

8/10 Good

May Chu Sabrina

Stayed 2 nights in May 2023

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a king at Crown Plaza
The assistant manager Patrick was extremely helpful in helping us with our check in. We found out that it was his first week at his position and he showed enthusiasm in the hospitality industry.
Stayed 1 night in Apr 2023

8/10 Good

JAMIE

Business traveller
Liked: Staff & service
Disliked: Amenities
Great staff, terrible internet
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

KyawWinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have unhappiness my stay.Every thing is smooth.
Stayed 3 nights in Dec 2019

8/10 Good

Lap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for value!
Although it is an old hotel, but it is still in excellent condition.
Stayed 2 nights in Dec 2019

10/10 Excellent

suk yi Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Oscar Chi Bun

Stayed 1 night in Nov 2019