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Conrad Shenzhen

5.0 star property

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Photo gallery for Conrad Shenzhen

Indoor pool
Bar (on property)
View from room
Deluxe Suite, 1 King Bed
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
No. 5001, Tinghai Avenue, Nanshan, Shenzhen, Guangdong, 518066
  • Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Shenzhen University
    ‪5 min drive‬
  • Shenzhen Uniwalk Qianhai
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Bay View

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Bay View

Executive Room, 2 Single Beds, Bay View

Executive Room, 2 Single Beds, Bay View

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 310 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conrad)

Suite, 1 King Bed (Conrad) | View from room

Suite, 1 King Bed (Conrad)

  • 151 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bay View

Executive Room, 1 King Bed, Bay View

Executive Room, 1 King Bed, Bay View

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 100 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Bay View

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Bay View

  • 56 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 100 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About this property

Conrad Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
This smoke-free hotel features 4 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and concierge services. Change of towels is available on request.
Conrad Shenzhen offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
With your stay at Conrad Shenzhen, you'll be connected to a shopping center and within walking distance of Xin'an Nantou Ancient City. Features include free WiFi in public areas, plus 4 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Ch’ao 胤呈中餐厅
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Shenzhen Safari Park and 8 minutes from Window of the World
Conrad Shenzhen offers its guests an indoor pool and a 24-hour fitness center. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. The luxury Conrad Shenzhen also features concierge services, dry cleaning/laundry services, and a porter.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Ch’ao 胤呈中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Common Room 齐安西餐厅 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Azaleas壹尚大堂吧 - Onsite café. Open daily.
The Collective Bar徊吧 - Onsite bar. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 328 for adults and CNY 164 for children
  • 4 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Ch’ao 胤呈中餐厅
  • The Common Room 齐安西餐厅
  • Azaleas壹尚大堂吧
  • The Collective Bar徊吧

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (1184 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 58
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 500 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 328 for adults and CNY 164 for children
  • Rollaway bed fee: CNY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Shenzhen Hotel
Conrad Shenzhen Shenzhen
Conrad Shenzhen Hotel Shenzhen

Conrad Shenzhen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal, Hollis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, quality service, modern, and highly professional and trained staff, amazing food at its restaurant
Stayed 3 nights in Oct 2024

10/10 Excellent

Yat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with 5 stars level
Stayed 1 night in Oct 2024

10/10 Excellent

Yajun

Liked: Cleanliness, staff & service, property conditions & facilities
Good place with Hospitality service.
Stayed 1 night in May 2024

10/10 Excellent

Hon Bong Rex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in 前海
Stayed 1 night in May 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was exceptional as were the staff who attended to me.
Stayed 1 night in Jan 2024

10/10 Excellent

King Y

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Yuchun

Liked: Cleanliness, property conditions & facilities, room comfort
訂的灣景房，看出去完全就是旁邊的大樓，實在沒必要對付這個房型的錢
Stayed 1 night in Nov 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

FUK SING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable weekend
Good to stay 24 hours, on high floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Choi

Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bik Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

wing ki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay
Very experienced and professional services from car drop off, check on counter and F&B front line.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siu Kuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surely a distinguishing Hilton brand
It’s an extremely good hotel and one of those 5 stars which can provide the international standard of a Hilton brand hotel. It’s unfortunate that it’s located in an area where economic development seemed to be put on hold and it’s not as well used as it’s targeted to be. I do recommend that the hotel should have a dress code for people who are having breakfast in the restaurant on 5th floor. I saw a lady dressed in light pink pajamas with her long hair below her waist line. It’s extremely inappropriate and untidy and I believe people who are in the local culture do not know how ghostly they looked ,and need to be reminded on this. I have 2 pictures to provide if hotel management is interested in knowing how horrible and ghostly this lady appeared in the restaurant this morning. I seriously things can change if the hotels help educate.
Stayed 1 night in Jun 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

KA LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Bik Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

J Y M

Stayed 1 night in Apr 2024

8/10 Good

LEE SHUK

Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023