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ANDAZ SHENZHEN BAY, BY HYATT

4.5 star property

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Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

Deluxe Room, 1 King Bed (Partial Bay View) | View from room
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room
Exterior
Indoor pool, open 6:00 AM to 10:30 PM, pool loungers, lifeguards on site

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052
  • MixC Shopping Mall
    ‪4 min walk‬
  • Shenzhen Bay Sports Center
    ‪9 min walk‬
  • Happy Coast
    ‪10 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪38 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room

Deluxe Room, 1 King Bed, Bay View (Panoramic)

  • 60 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

  • 76 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

Deluxe Room, 1 King Bed (Partial Bay View) | View from room

Deluxe Room, 1 King Bed (Partial Bay View)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | View from room

Suite, 1 King Bed, Bay View

  • 110 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down duvets, free minibar, in-room safe

Room, 1 King Bed, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

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  • Parking included
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The price is €332
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

ANDAZ SHENZHEN BAY, BY HYATT

Luxury Shenzhen hotel connected to a shopping center, a quick walk to MixC Shopping Mall
3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
ANDAZ SHENZHEN BAY, BY HYATT offers 220 accommodations with free minibar items and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at ANDAZ SHENZHEN BAY, BY HYATT, you're connected to a shopping center and just a quick walk from MixC Shopping Mall. You'll find features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from MixC Shopping Mall and 6 minutes by foot from Shenzhen Bay Park
  • Train station pick-up, train station drop-off, and cruise terminal shuttle service available for a fee
ANDAZ SHENZHEN BAY, BY HYATT offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 4176 square feet (388 square meters) and includes conference space. The luxury ANDAZ SHENZHEN BAY, BY HYATT also features multilingual staff, a garden, and concierge services. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of ANDAZ SHENZHEN BAY, BY HYATT was completed in December 2020.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Bar 1919 - Onsite cocktail bar.
May Flower 五月花 - This coffee shop serves light fare only. Open daily.
East Room 东室 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
West Room 西室 - This steakhouse specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Veranda 谧园 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 288-288 for adults and CNY 0-288 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bar 1919
  • May Flower 五月花
  • East Room 东室
  • West Room 西室
  • Veranda 谧园

Things to do

  • Fitness classes
  • Fitness centre
  • Indoor pool
  • Lifeguards on-site
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space (4176 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Couples dining
  • Renovated entire property – December 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Local meal delivery service
  • Paper towels

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 288 to 288 for adults, and CNY 0 to 288 for children
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ANDAZ SHENZHEN BAY, BY HYATT offers transfers from the cruise terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Andaz Shenzhen Bay
ANDAZ SHENZHEN BAY, BY HYATT Hotel
ANDAZ SHENZHEN BAY, BY HYATT Shenzhen
ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen

ANDAZ SHENZHEN BAY, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024

8/10 Good

Fee Man Julie

Stayed 1 night in Jul 2024

8/10 Good

Shimin

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jian yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jiahui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Wai yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

PEI-CHUN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024

10/10 Excellent

wing ki

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally good
Excellent stay , will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Hiu Wai

Stayed 1 night in Jun 2024

6/10 Okay

Shu wang

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的设计 体验很好
Stayed 1 night in May 2024

10/10 Excellent

Yuchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

LAN CHING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會想去第二次的酒店
服務好好，成間酒店沒有舊式的櫃檯，辦理服務時與客人近距離接觸，感覺十分親切。酒店設計新穎，早餐質素普普通通，沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應
Stayed 1 night in May 2024

10/10 Excellent

Bik Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Chuk Kuen Anthony

Stayed 1 night in Apr 2024

10/10 Excellent

Lai On

Stayed 1 night in Feb 2024

10/10 Excellent

Fung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Fiona

Stayed 1 night in Jan 2024

10/10 Excellent

Kai Chiu Chris

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hardware and service. Will definitely come back again.
Stayed 1 night in Dec 2023

10/10 Excellent

Lung Yu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service
Stayed 3 nights in Nov 2023

10/10 Excellent

Ming Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andaz一如既往的好
整個體驗，無論服務，餐飲，和住宿都非常好，唯一美中不足的是樓上浴室排水的噪音和浴室的水壓很不夠。
Stayed 1 night in Nov 2023