COMFORT INN EXPRESS

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for COMFORT INN EXPRESS

Interior entrance
Room, 2 Queen Beds, Smoking
Free self-parking
Laundry room
Bathroom sink

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
108 N Fremont St, Shenandoah, IA, 51601
  • Greater Shenandoah Historical Society Museum
    13 min walk
  • Sportsman Park
    19 min walk
  • American Legion Country Club
    4 min drive

Room options

Similar properties

About this property

COMFORT INN EXPRESS

Hotel in Shenandoah with free breakfast and a 24-hour front desk
An indoor pool, a business center, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
COMFORT INN EXPRESS offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
During your stay at COMFORT INN EXPRESS, you'll be within walking distance of Greater Shenandoah Historical Society Museum. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • 13 minutes by foot from Greater Shenandoah Historical Society Museum and a 1-minute drive from Sportsman Park
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly COMFORT INN EXPRESS. Free self parking is available.

Smoking is allowed in designated areas at this Shenandoah hotel.

Guests are served free continental breakfast daily.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Room service available

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Shenandoah Hotel
Days Shenandoah
Express Inn Shenandoah
Express Shenandoah
Super 8 Wyndham Shenandoah Hotel
Super 8 Wyndham Shenandoah
Quality Inn
COMFORT INN EXPRESS Hotel
Super 8 by Wyndham Shenandoah
COMFORT INN EXPRESS Shenandoah
COMFORT INN EXPRESS Hotel Shenandoah

COMFORT INN EXPRESS Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 20 out of 93 reviews" "
Rating 4 - Poor. 17 out of 93 reviews" "
Rating 2 - Terrible. 14 out of 93 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kurt

Travelled with partner
Nothing unique.
Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kathy

Stayed 5 nights in Jan 2024

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the places i needed to go. I did not like how you were able to get into the facility very confusing
Stayed 1 night in Dec 2023

2/10 Terrible

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible
We were not informed that the pool was closed until after checking in and upon entering the room we found it to be dirty and the door was broken. We requested a refund but we’re told that because we entered the rooms they would not refund us. We ended up leaving and going to a different hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeri

Travelled with family, Travelled with pets
Liked: Staff & service
I will say thr staff was able to adjust my room since there is no elevator if you are mobility challenged...with a smile
Stayed 1 night in Oct 2023

6/10 Okay

Crystal

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful.
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets throughout the property...just walking the halls were not vacuumed & literally had dirt & trash on them. Went into a "public" restroom on main floor near the pool, & it was FILTHY with a broken toilet top & full trash can & dead crickets on the floor...not to mention the toilet hadn't been flushed & was filled with excrements. I flushed the toilet & it was incredibly slow in filling back up. A toilet upstairs had overflowed & was dripping water into our bathroom. Was a disgusting experience!
Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Doug

Liked: Staff & service
Disliked: Property conditions & facilities
AC unit not cooling to capacity. refrigerator all iced up and not working properly, and door didn't latch shut so had to brace something against it to hold it shut. Never could get network shows on tv, which may have been operator error but it wasn't for lack of trying.
Stayed 1 night in Aug 2023

2/10 Terrible

Andrea

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here at all
Worst hotel I’ve ever stayed in. First I had dead bugs all in my room, when I went to the front desk to tell them about it they first wouldn’t switch me to a different room they gave me a vacuum and had me vacuum my room. Then getting into my bed there was mold all over my blanket. So I ended up sleeping on the couch sitting up cause I felt that was the safest.
Stayed 1 night in Aug 2023

6/10 Okay

Becky

Travelled with group
From the outside it looked like an abandoned property. The front desk area was hot and humid. The breakfast was scant and alos the air conditioning had not been turned on in the dining room. No working ice machine.
Stayed 1 night in Aug 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities
Room was clean ane the staff were friendly. The hotel is aged a bit so not in the nicest condition but looks as best as it could despite it.
Stayed 2 nights in Jul 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Kenna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small shower, dirty carpets and linens, smelled like cat pee in the room, ice machine was dirty and not working, toilet would barely flush. Also they key card machine was not working and we had to be let into our room everytime we left the hotel. Staff was very nice and helpful though.
Stayed 2 nights in Jul 2023

8/10 Good

Nathaline

Liked: Cleanliness, staff & service
Wear and deterioration. Untidy outside. Hall entry did not lock. Pool out of order. Breakfast was good.
Stayed 2 nights in Jun 2023

6/10 Okay

Kameron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The deadbolt on my room door would not engage. The door to the room was cockeyed leaving a noticeable gap at the top. My room was clean but the stairs and hallway were in need of a cleaning. The water in the shower came out a grayish color until it had run for a few seconds.
Stayed 2 nights in Jun 2023

2/10 Terrible

Jim

Travelled with family
Disliked: Property conditions & facilities
Smoke detector needed battery, office said we would have to buy our own. Telephone was disconnected, no connecting cord. Office said company was changing owners & nothing they could do. Suggested we should use our cell phone if we needed anything. We reserved room for 4 adults & room only had 2 bath towels & 2 hand towels. Office staff did provide 2 more bath towels when we asked, but one appeared dirty, used. We booked for 2 nights, had no one clean the room for 2nd night, no additional towels or coffee. Dead bugs on bathroom floor. I would NOT stay here again & would NOT recommend to anyone.
Stayed 2 nights in Jun 2023

8/10 Good

Leroy

Stayed 1 night in Apr 2023

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
I have never stayed in a mote digusting hotel in my life. Tub would not drain. Sheets on hef looked like they were still dirty. The tv never did wor.
Stayed 2 nights in Apr 2023

4/10 Poor

Geraldine

Travelled with group
Disliked: Amenities, property conditions & facilities
Toilet was plugged, fire alarm dangling from ceiling, did not get Wi-Fi password when we checked in, showerhead dripped all night, beds very uncomfortable. Way below Quality’s usual appearance.
Stayed 1 night in Mar 2023

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was not clean, the refrigerator didn't work. The room door never locked so any one could have walked in at any point.
Stayed 4 nights in Mar 2023

2/10 Terrible

Ericka

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible, everything was dirty &stained. Smelled
Stayed 1 night in Oct 2021